Siemens Advance Conference Telephone Troubleshooting Guide Page 35
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Introduction 1-19
1. Introduction
Frequently Used Feature Keys
Callback Key:
The Callback key can help a user complete calls to
extensions that are busy, ringing, or in Do Not Disturb mode. (See
“Callback Request” on page 5-5 for more information.) It also lets a
user return calls to parties that have left reminder messages and to the
PhoneMail
system. (See “Using the Mailbox” on page 3-29.)
Clear Key:
The Clear key can be used to remove or cancel information
shown on a phone’s display when it is in program mode. It can also be
used to drop the last party from a conference call and the second party
from a consultation call.
Connect Key:
The Connect key lets the user:
• reconnect with a call placed on consultation hold
• reconnect with a transferred call before the transfer is complete
• alternate between two parties, when one of them is on consultation
hold.
(See “Connect” on page 3-21.)
Hold Key:
The Hold key lets a user hang up a line without
disconnecting the other party. (See “Hold” on page 3-14.)
Mailbox Key:
The Mailbox key lets a user receive reminder messages
and PhoneMail notifications.
The user can display a reminder message or PhoneMail notification by
pressing the Mailbox key. The Mailbox key also lets the user leave
reminder messages at other extensions. (See “Using the Mailbox” on
page 3-29 for more information.)
Menu Key:
The Menu key brings up the Main Menu on the OptiGuide
display. (See“Main Menu” on page 3-23.)
Preview Key:
The Preview key displays information associated with
any line configured on the phone. (See “Preview” on page 3-17.)
Program Key:
The Program key brings up the Program/Service menu
on the OptiGuide display. (See “Program/Service” on page 3–25.)
Repertory Dialing (R-) Keys:
The user can set up keys for one-touch
dialing of an extension, an outside telephone number, or a feature
access code, which makes the key act like a feature key.
(See“Repertory Dialing (Repdial)” on page 5-29.)
- Administrator Guide 1
- Contents 3
- Contents v 5
- Contents vii 7
- Figures ix 9
- Tables xi 11
- How To Use This Guide 13
- Related Publications 15
- Chapter 1 Introduction 17
- Optiset E Entry Telephone 18
- Optiset E Basic Telephone 19
- MNOJKLGHI 20
- PQRS TUV WXYZ 20
- Optiset E Standard Telephone 21
- Conference Telephones 21
- Standard 22
- Optiset E Liberator Telephone 23
- 1. Introduction 25
- Wall mountable charging unit: 25
- Before Installation 26
- CAUTION: 26
- Introduction 1-11 27
- Wall Mount Installation 28
- Standard Wall Plate Mounting 28
- Direct Wall Mounting 29
- Charging Unit Wall Mounting 30
- Installation of Options 31
- The Basics 32
- Guidance Keys 33
- System Features 34
- Feature Keys 34
- Class of Service 34
- Frequently Used Feature Keys 35
- Feature Access Codes 36
- Status Lights 37
- Speaker 37
- Speakerphone 37
- Volume Keys 38
- Table 1–3. Tones 40
- Where to Go for Assistance 41
- Getting Started 41
- Chapter 2 Optiset E 43
- Option Modules 43
- Optiset E Control Adapter 44
- Optiset E Data Adapter 44
- Optiset E Headset Adapter 45
- Optiset E ISDN Adapter 46
- Optiset E Phone Adapter 46
- Optiset E Teleworking Adapter 46
- Optiset E Option Modules 2-5 47
- Optiset E Option Modules 2-7 49
- Optiset E Key Module 50
- Optiset E Option Modules 2-9 51
- Optiset E Privacy Module 53
- Optiset E Distance Adapter 55
- Advance Plu 57
- Chapter 3 Using the 59
- Making a Call 60
- Answering a Call 60
- Hanging Up 60
- Internal Calls 61
- Using the Phones 3-5 63
- External Calls 64
- Using the Phones 3-7 65
- Using the Speaker 67
- Using the Speakerphone 68
- Voice Transmission 69
- Muting the Speakerphone 70
- Open Listening 70
- Using the Phones 3-13 71
- Putting a Call on Hold 72
- Hold on Hold 73
- Private Hold 73
- Using the Phones 3-17 75
- Transfer 77
- Using the Phones 3-21 79
- Using the OptiGuide Display 80
- The OptiGuide Display 81
- Using the Phones 3-25 83
- Using the Phones 3-27 85
- PROGRAM/SERVICE 86
- 1-Change destinations? 86
- Using the Mailbox 87
- Changing the Audio Settings 88
- Using the Phones 3-31 89
- Chapter 4 Using the 91
- Optiset E Liberator 91
- Selecting a Channel 92
- Flash and Pause 93
- Muting the Handset 94
- Locking the Key Pad 95
- Locating the Handset 96
- PhoneMail Message 96
- Battery Low Indicator 97
- Function Keys 97
- OptiGuide User Interface 98
- Chapter 5 Making Calls 99
- Busy Override 101
- Busy Standby Queuing 102
- Callback Request 103
- Conference 105
- Making Calls 5-9 107
- Making Calls 5-11 109
- Consultation 111
- Direct Station Select (DSS) 113
- Making Calls 5-17 115
- Direct Trunk Select 117
- Intercom Features 118
- Community (Com) Group Call 119
- Dedicated Intercom Call 121
- Last Number Redial 122
- 5. Making Calls 123
- Mailbox Reminder Message 124
- Making Calls 5-27 125
- Repertory Dialing (Repdial) 127
- Making Calls 5-31 129
- Saved Number Redial 131
- Speaker Calls 133
- One-Way Speaker Call 134
- Making Calls 5-37 135
- Two-Way Speaker Call 136
- Speaker Call Rejection 137
- Station Speed Dialing 139
- Making Calls 5-43 141
- Making Calls 5-45 143
- System Speed Dialing 144
- Trunk Queuing 145
- Trunk Standby Queuing 146
- Chapter 6 Answering 147
- Answering Calls 6-3 149
- Non-Display Phones 151
- Group Pickup 153
- Station Pickup 154
- Answering Calls 6-9 155
- Universal Night Answer 157
- Chapter 7 Moving Calls 159
- Variable Forwarding 160
- Moving Calls 7-3 161
- Moving Calls 7-5 163
- Other Forwarding Options 164
- Forced Forwarding 165
- Relay Forwarding 165
- Forwarding Return 165
- Moving Calls 7-9 167
- Moving Calls 7-11 169
- System Hold 170
- Moving Calls 7-13 171
- Chapter 8 Blocking 173
- Blocking Calls 8-3 175
- Automatic Privacy 177
- Chapter 9 Managerial 179
- Features 179
- Managerial Features 9-3 181
- Bad Line Reporting 182
- Hunt Groups 183
- Hunting Patterns 184
- Managerial Features 9-7 185
- Leaving a Hunt Group 186
- Managerial Features 9-9 187
- Managerial Features 9-11 189
- PIN Authorization Features 190
- Follow-Me Forwarding 191
- Forced Authorization 193
- Remote Authorization 194
- Class of Service Changeover 195
- Trace Call 196
- Appendix A Feature 197
- Access Codes 197
- Feature Access Codes A–3 199
- Feature Access Codes A–5 201
- Appendix B Help! 203
- Self Test 204
- Other Problems 204
- Help! B-3 205
- Phone Test 206
- Running the Phone Test 207
- Optiset E Option Modules 209
- Optiset E Local Power Supply 210
- Optiset E Liberator Phone 211
- Appendix C Menu Trees 213
- Appendix D Service 215
- D. Service Codes 217
- Appendix E Ordering 219
- Information 219
- Accessories 221
- Table E–4. Easy-Packs 222
- Telephones 226
- E. Ordering 227
- Appendix F 229
- Configuration Rules 229
- Glossary 231
- See also 235
- Index I-8 242
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