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Advance Conference Telephone
Troubleshooting Guide
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Maki
ng Calls
5-
2
5
5. Making Calls
If you us
e Last Num
ber Red
ia
l
to dia
l a number duri
ng a two-
party
call
or a
conferen
ce cal
l, t
he ori
ginal ca
ll y
ou were on
will be pla
ced on consu
ltati
on hold. (See
“Consul
tation” on
page 5-13.)
1
2
...
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241
242
Administrator Guide
1
Contents
3
Contents v
5
Contents vii
7
Figures ix
9
Tables xi
11
How To Use This Guide
13
Related Publications
15
Chapter 1 Introduction
17
Optiset E Entry Telephone
18
Optiset E Basic Telephone
19
MNOJKLGHI
20
PQRS TUV WXYZ
20
Optiset E Standard Telephone
21
Conference Telephones
21
Standard
22
Optiset E Liberator Telephone
23
1. Introduction
25
Wall mountable charging unit:
25
Before Installation
26
CAUTION:
26
Introduction 1-11
27
Wall Mount Installation
28
Standard Wall Plate Mounting
28
Direct Wall Mounting
29
Charging Unit Wall Mounting
30
Installation of Options
31
The Basics
32
Guidance Keys
33
System Features
34
Feature Keys
34
Class of Service
34
Frequently Used Feature Keys
35
Feature Access Codes
36
Status Lights
37
Speaker
37
Speakerphone
37
Volume Keys
38
Table 1–3. Tones
40
Where to Go for Assistance
41
Getting Started
41
Chapter 2 Optiset E
43
Option Modules
43
Optiset E Control Adapter
44
Optiset E Data Adapter
44
Optiset E Headset Adapter
45
Optiset E ISDN Adapter
46
Optiset E Phone Adapter
46
Optiset E Teleworking Adapter
46
Optiset E Option Modules 2-5
47
Optiset E Option Modules 2-7
49
Optiset E Key Module
50
Optiset E Option Modules 2-9
51
Optiset E Privacy Module
53
Optiset E Distance Adapter
55
Advance Plu
57
Chapter 3 Using the
59
Making a Call
60
Answering a Call
60
Hanging Up
60
Internal Calls
61
Using the Phones 3-5
63
External Calls
64
Using the Phones 3-7
65
Using the Speaker
67
Using the Speakerphone
68
Voice Transmission
69
Muting the Speakerphone
70
Open Listening
70
Using the Phones 3-13
71
Putting a Call on Hold
72
Hold on Hold
73
Private Hold
73
Using the Phones 3-17
75
Transfer
77
Using the Phones 3-21
79
Using the OptiGuide Display
80
The OptiGuide Display
81
Using the Phones 3-25
83
Using the Phones 3-27
85
PROGRAM/SERVICE
86
1-Change destinations?
86
Using the Mailbox
87
Changing the Audio Settings
88
Using the Phones 3-31
89
Chapter 4 Using the
91
Optiset E Liberator
91
Selecting a Channel
92
Flash and Pause
93
Muting the Handset
94
Locking the Key Pad
95
Locating the Handset
96
PhoneMail Message
96
Battery Low Indicator
97
Function Keys
97
OptiGuide User Interface
98
Chapter 5 Making Calls
99
Busy Override
101
Busy Standby Queuing
102
Callback Request
103
Conference
105
Making Calls 5-9
107
Making Calls 5-11
109
Consultation
111
Direct Station Select (DSS)
113
Making Calls 5-17
115
Direct Trunk Select
117
Intercom Features
118
Community (Com) Group Call
119
Dedicated Intercom Call
121
Last Number Redial
122
5. Making Calls
123
Mailbox Reminder Message
124
Making Calls 5-27
125
Repertory Dialing (Repdial)
127
Making Calls 5-31
129
Saved Number Redial
131
Speaker Calls
133
One-Way Speaker Call
134
Making Calls 5-37
135
Two-Way Speaker Call
136
Speaker Call Rejection
137
Station Speed Dialing
139
Making Calls 5-43
141
Making Calls 5-45
143
System Speed Dialing
144
Trunk Queuing
145
Trunk Standby Queuing
146
Chapter 6 Answering
147
Answering Calls 6-3
149
Non-Display Phones
151
Group Pickup
153
Station Pickup
154
Answering Calls 6-9
155
Universal Night Answer
157
Chapter 7 Moving Calls
159
Variable Forwarding
160
Moving Calls 7-3
161
Moving Calls 7-5
163
Other Forwarding Options
164
Forced Forwarding
165
Relay Forwarding
165
Forwarding Return
165
Moving Calls 7-9
167
Moving Calls 7-11
169
System Hold
170
Moving Calls 7-13
171
Chapter 8 Blocking
173
Blocking Calls 8-3
175
Automatic Privacy
177
Chapter 9 Managerial
179
Features
179
Managerial Features 9-3
181
Bad Line Reporting
182
Hunt Groups
183
Hunting Patterns
184
Managerial Features 9-7
185
Leaving a Hunt Group
186
Managerial Features 9-9
187
Managerial Features 9-11
189
PIN Authorization Features
190
Follow-Me Forwarding
191
Forced Authorization
193
Remote Authorization
194
Class of Service Changeover
195
Trace Call
196
Appendix A Feature
197
Access Codes
197
Feature Access Codes A–3
199
Feature Access Codes A–5
201
Appendix B Help!
203
Self Test
204
Other Problems
204
Help! B-3
205
Phone Test
206
Running the Phone Test
207
Optiset E Option Modules
209
Optiset E Local Power Supply
210
Optiset E Liberator Phone
211
Appendix C Menu Trees
213
Appendix D Service
215
D. Service Codes
217
Appendix E Ordering
219
Information
219
Accessories
221
Table E–4. Easy-Packs
222
Telephones
226
E. Ordering
227
Appendix F
229
Configuration Rules
229
Glossary
231
See also
235
Index I-8
242
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