Making Calls 5-5
5. Making Calls
Callback Request
Callback Request can help the user complete calls to extensions that
are busy, ringing, or in Do Not Disturb mode, once those extensions
become available. It lets the user hang up and have the
communications server call him or her back with a triple ring
notification under the following conditions:
• when a busy extension the user is trying to reach becomes free
• when a ringing extension the user is trying to reach is used again
and then becomes free
When the user then answers, the communications server automatically
dials the number.
While the user is queued for a callback, the status light beside the
Callback (CALLBCK) key is on.
To make a call-
back request
➩
Listen for the other party’s telephone to
ring or for the busy signal.
➩
If you have a display phone, select
Callback?
.
Or press the Callback (CALLBCK) key
Or dial # 1.
➩
Hang up.
To accept the
callback
➩
Listen for the triple rings.
➩
Answer the telephone. The
communications server automatically
places your call.
➩
Listen for the called extension to ring.
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