Siemens optiPoint 400 User Manual

HiPath 3000HiPath 5000 RSMHiPath AllServe, Hicom 150 E/HoptiPoint 400 economyoptiPoint 400 standardOperating Instructions

Step by StepBasic operating instructions10Accessing Functions... InteractivelyYou can select some functions while the telephone is idle, for example:U

Step by StepSpecial Functions in the LAN (PC Network)100Activating and Deactivating a Ringing GroupYou can have calls for your telephone signaled audi

Special Functions in the LAN (PC Network)101Step by StepControlling RelaysIf this feature is configured (contact your service per-sonnel), you can als

Step by StepSpecial Functions in the LAN (PC Network)102Opening the DoorIf this feature is configured (contact your service per-sonnel), you can also

Labeling and Documentation103Labeling and DocumentationLabeling Key FieldsYou can chose from the following options to label the keys with the func-tio

Labeling and Documentation104Attaching a Station Number LabelSelf-adhesive call-number labels are also delivered with your optiPoint.Write on the call

Fixing Problems105Fixing ProblemsTelephone Maintenance• Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth.• If the t

Step by StepFixing Problems106Responding to Error Messages on the ScreenPossible cause:The station number is incorrect.Possible response:Enter a corre

107IndexIndexAaccount code ... 63activating door opener ... 30advisory message .

108IndexDdeleting advisory messages ... 73details, fax ... 75dial input editing ...

109IndexLlabeling key fields ... 8, 103LAN telephony ... 97LDAP-Telefonbuch ...

Basic operating instructions11Functions You Can UseBasic and Enhanced FunctionsYou can use all basic and enhanced communications platform functions th

110IndexSsaving a PIN ... 69second level ... 24, 54secretary funct

Overview of Functions/Codes (Alphabetical)111Overview of Functions/Codes (Alphabetical)The table below lists all available functions as they appear on

Overview of Functions/Codes (Alphabetical)112ConsultReturn to held callQuit and returnTransfer/US:Accept call UK:Accept;;;;;;*0*0Control Relay OnContr

Overview of Functions/Codes (Alphabetical)113HF answerback onHF answerback off;;;;*96#96XXHotlineJoin hunt groupLeave hunt groupRejoin all groupsLeave

Overview of Functions/Codes (Alphabetical)114Ringer cutoff onRinger cutoff off;;;;*98#98XXRinging group onRinging group off;;*81#81XXRoom monitor ;*88

Overview of Functions/Codes (Alphabetical)115UCDLog onLog offAvailableNot availableWork onWork offUCD night onUCD night offCalls in queue;;;;;;;;;*401

FCC and Industry Canada Compliance116FCC and Industry Canada ComplianceThis section describes the requirements for compliance with Federal Communicati

FCC and Industry Canada Compliance117If at any time the ownership of Siemens optiPoint telephone is transferred to someone else (whether independently

FCC and Industry Canada Compliance118Equipment Attachment LimitationsThe following are notices required by Industry Canada Terminal Attachment Program

© Siemens AG 2004Information and Communication NetworksHofmannstr. 51 • D-81359 MünchenRef. No.: A31003-H1012-C122-5-7619Subject to availability. Rig

Step by StepMaking Calls – Basic Functions12Making Calls – Basic FunctionsAnswering CallsSpecial default ring signaling is set for your telephone:• Wh

Making Calls – Basic Functions13Step by StepEnding the call:Press the key. The LED goes out.orPress the key.Notes on speakerphone mode:• Tell the othe

Step by StepMaking Calls – Basic Functions14Open Listening in the Room During a CallYou can let other people in the room join in on the call. Let the

Making Calls – Basic Functions15Step by StepThe called party does not answer or is busy:Press the key. The LED goes out.Ending the callt Replace the h

Step by StepMaking Calls – Basic Functions16Redialing a NumberThe last three external telephone numbers dialed are stored automatically.You can redial

Making Calls – Basic Functions17Step by StepTurning the Microphone On and OffTo prevent the other party from listening in while you consult with someo

Step by StepMaking Calls – Basic Functions18Calling a Second Party (Consultation Hold)You can call a second party while engaged in a call. The first p

Making Calls – Basic Functions19Step by StepTransferring a CallIf the person you are speaking to wants to talk to another colleague of yours, you can

Before You Begin2Before You BeginThese operating instructions describe the optiPoint 400 economy and optiPoint 400 standard telephones on your HiPath

Step by StepMaking Calls – Basic Functions20Call ForwardingUsing Variable Call ForwardingYou can immediately forward internal or external calls to dif

Making Calls – Basic Functions21Step by StepCall Forwarding in the Carrier Networkand Forwarding Multiple Subscriber Num-bers (MSN) (Not for U.S.)If t

Step by StepMaking Calls – Basic Functions22Using CallbackIf a user is busy or is not answering, you can store an automatic callback. This feature sav

Making Calls – Basic Functions23Step by StepEnding callback display:Select and confirm.orPress the key. The LED goes out.orPress the key. The LED goes

Step by StepMaking Calls – Basic Functions24Using Repertory Dialing KeysPrecondition: You have saved a station number on a repertory dialing key Æ Pag

Making Calls – Basic Functions25Step by StepTelephone SettingsAdjusting the Ring Volumeu or v Press these keys while the phone is idle.Confirm.u or v

Step by StepMaking Calls – Basic Functions26Adjusting the Speakerphone to the Room AcousticsTo help the other party understand you clearly while you a

Making Calls – Convenience Functions27Step by StepMaking Calls – Convenience FunctionsAnswering CallsAccepting a Specific Call for Your ColleagueYou h

Step by StepMaking Calls – Convenience Functions28Rejecting CallsYou can reject calls which you do not wish to take. The call is then signaled at anot

Making Calls – Convenience Functions29Step by StepEnabling and Disabling Handsfree AnswerbackSelect and confirm.ororqmj or rmj Enter the code for &quo

Contents3ContentsBasic operating instructions . . . . . . . . . . . . . . . . . . . . 8optiPoint 400 economy/standard control panel . . . . . . . . .

Step by StepMaking Calls – Convenience Functions30n Lift the handset after more than thirty seconds.o Dial the entrance telephone number.Opening the d

Making Calls – Convenience Functions31Step by SteporSelect the displayed function and press the "OK" dialog key to change the code.Select an

Step by StepMaking Calls – Convenience Functions32Dialing/Making CallsEn-Bloc Sending / Correcting NumbersIf this feature is configured (contact your

Making Calls – Convenience Functions33Step by StepUsing a Caller ListIf you are unable to accept an external or internal call, the call attempt is sto

Step by StepMaking Calls – Convenience Functions34Dialing a Station Number from the Caller ListPrecondition: You have retrieved the caller list and th

Making Calls – Convenience Functions35Step by StepSpeed-dialUsing Station and System Speed-Dial NumbersPrecondition: You have stored station speed-dia

Step by StepMaking Calls – Convenience Functions36or If you make a mistake:Select and confirm. This deletes all entered digits.Confirm.orSelect and co

Making Calls – Convenience Functions37Step by StepDialing a Number From the Internal DirectoryThe internal directory contains all station numbers and

Step by StepMaking Calls – Convenience Functions38To enter a space, press the "0".Pressing "1" or "#" automatically disp

Making Calls – Convenience Functions39Step by StepYou can use the keypad with the digits as an alphanu-meric keypad in this case and enter the names b

Contents4Telephone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Adjusting the Ring Volume . . . . . .

Step by StepMaking Calls – Convenience Functions40If too many names are found:If more than the maximum of 50 names are found cor-responding to your qu

Making Calls – Convenience Functions41Step by StepUsing MailboxesIf you have programmed the "Mailbox" key Æ Page 54, the associated LED ligh

Step by StepMaking Calls – Convenience Functions42Automatic Connection Setup (Hotline)If this function is configured (contact your service per-sonnel)

Making Calls – Convenience Functions43Step by StepAssociated Dialing/Dialing AidIf this function has been configured (contact your serv-ice personnel)

Step by StepMaking Calls – Convenience Functions44During a CallUsing Call WaitingCallers can still reach you while you are engaged in an-other call. A

Making Calls – Convenience Functions45Step by StepPreventing and Allowing Call Waiting (Automatic Camp-On)If this function has been configured (ask yo

Step by StepMaking Calls – Convenience Functions46d ... m Enter the number of the park slot (0 - 9) and make a note of it. If the park slot number you

Making Calls – Convenience Functions47Step by StepPicking up (Retrieving) a Held CallPrecondition: One or more calls have been parked. The telephone i

Step by StepMaking Calls – Convenience Functions48Conducting a ConferenceIn a conference call, you can talk to as many as four other parties at the sa

Making Calls – Convenience Functions49Step by StepChecking Which Parties Are in the Conference (Ini-tiator Only)Select and confirm.The first station a

Contents5Saving Functions, Procedures and Appointments 54Assigning Functions to Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Step by StepMaking Calls – Convenience Functions50Activating Tone Dialing (DTMF Suffix Dialing)You can transmit dual-tone multifrequency (DTMF) sig-na

Making Calls – Convenience Functions51Step by SteptReplace the handset.orSelect and confirm.Trunk FlashTo activate ISDN-type services and features thr

Step by StepMaking Calls – Convenience Functions52If You Cannot Reach a Destination ...Call Waiting (Camp-On)Precondition: You have dialed an internal

Making Calls – Convenience Functions53Step by StepUsing Night AnswerWhen night answer mode is active, for example during a lunch break or after office

Step by StepSaving Functions, Procedures and Appointments54Saving Functions, Procedures and AppointmentsYou can save a frequently-dialed number, or fr

Saving Functions, Procedures and Appointments55Step by StepMeaning of LED Signals for Saved Functions:Call forwarding, Forwarding - trunk, Forward Lin

Step by StepSaving Functions, Procedures and Appointments56Repdial key (internal), Direct station select:The other party is not engaged in a call.The

Saving Functions, Procedures and Appointments57Step by StepThe following functions are assigned to keys which have no LED:Repdial key (external), Proc

Step by StepSaving Functions, Procedures and Appointments58Assigning a Procedure (Operating Steps) to a KeyStation numbers and functions which require

Saving Functions, Procedures and Appointments59Step by StepConfirm.orSelect and confirm..Appointments FunctionYou can tell your telephone to give you

Contents6Radio Paging (Not for U.S.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82Simple Paging Equipment . . . . . . . . .

Step by StepSaving Functions, Procedures and Appointments60Deleting and checking a saved appointment:Press the key. The LED lights up.Confirm.orrhj En

Displaying and Assigning Call Charges61Step by StepDisplaying and Assigning Call ChargesDisplaying Call Charges (Not for U.S.)For the current call:The

Step by StepDisplaying and Assigning Call Charges62Displaying Call Charges for Another Telephone (Not for U.S.)If this function is configured (contact

Displaying and Assigning Call Charges63Step by StepDialing with Call Charge AssignmentYou can assign external calls to certain projects.Precondition:

Step by StepPrivate Sphere/Security64Private Sphere/Security Turning Ringer Cutoff On and OffYou can activate the ringer cutoff function if you do not

Private Sphere/Security65Step by StepCaller ID SuppressionYou can prevent your station number or name from ap-pearing on the displays of external part

Step by StepPrivate Sphere/Security66Trace Call: Identifying Anonymous Callers (Not for U.S.)You can have the carrier identify malicious external call

Private Sphere/Security67Step by StepLocking the Telephone to Prevent Unauthorized UseYou can prevent unauthorized persons from using your telephone a

Step by StepPrivate Sphere/Security68Locking Another Telephone to Prevent Unauthorized UseIf this function has been configured (contact your service p

Private Sphere/Security69Step by StepSaving Your PINTo use the functions• to prevent unauthorized persons from using your telephone Æ Page 67• to use

Contents7Labeling and Documentation . . . . . . . . . . . . . . . . . 103Labeling Key Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Step by StepUsing Other Functions70Using Other FunctionsSending a MessageYou can send short text messages (infotexts) to single users or groups of use

Using Other Functions71Step by StepEntering text via the keypadd ... m, q, r Enter text (max. 24 characters) via the keypad. Digit keys must be presse

Step by StepUsing Other Functions72Answering Messages"Messages received:" appears on your screen, along with an indication of the length.Con

Using Other Functions73Step by StepDeleting Advisory MessagesSelect and confirm.orrjm Enter the code.orIf you have programmed an "Advisory messag

Step by StepUsing Other Functions74Using Another Telephone Like Your OwnOther people can temporarily use your telephone for outgoing calls as though i

Using Other Functions75Step by StepFax Details and Message on Answer-ing MachineIf a fax or answering machine is connected to your sys-tem and you hav

Step by StepUsing Other Functions76Resetting Services and Functions(System-Wide Cancellation for a Tele-phone)There is a general reset procedure for a

Using Other Functions77Step by StepActivating Functions for Another Tele-phoneIf this function has been configured (contact your serv-ice personnel),

Step by StepUsing Other Functions78Using System Functions from the Outside(DISA: Direct Inward System Access)If this function has been configured (con

Using Other Functions79Step by StepoWait for a dial tone and then enter the code, such as *97 for Do not disturb on. Make other inputs as neces-sary;

Basic operating instructions8Basic operating instructionsoptiPoint 400 economy/standard control panelKeys fortelephonesettingsDisplay,2 lines with24 c

Step by StepUsing Other Functions80Using functions in ISDN via code dial-ing (keypad dialing)If authorized (contact your service personnel), you can s

Using Other Functions81Step by StepControlling Connected Computers or Other Programs and Telephone Data Service (HiPath 3500/3550/3700/3750 Only)If th

Step by StepUsing Other Functions82Controlling RelaysIf this function has been configured (contact your serv-ice personnel), you can turn up to four r

Using Other Functions83Step by StepSimple Paging EquipmentPaging:To be paged, you must have activated a call ringing group Æ Page 86, call forwarding

Step by StepUsing Other Team Functions84Using Other Team FunctionsTurning Group Call On and OffIf this function has been configured (contact your serv

Using Other Team Functions85Step by StepYou belong to multiple groups or to one group with trunk keys (including executive/secretary teams).Select and

Step by StepUsing Other Team Functions86Accepting a Call for Another Member of Your TeamYou can accept calls for other telephones in your team from yo

Using Other Team Functions87Step by StepUniform Call Distribution (UCD)If this function has been configured (contact your serv-ice personnel), you bel

Step by StepUsing Other Team Functions88Requesting and activating a work time:If you want to follow-up on the last call you answered without being dis

Team and Executive/Secretary Functions With Trunk Keys89Step by StepTeam and Executive/SecretaryFunctions With Trunk KeysIf this function has been con

Basic operating instructions9Step by StepHow to Use these Operating Instruc-tionsYou will find a graphic representation of the steps in log-ical seque

Step by StepTeam and Executive/Secretary Functions With Trunk Keys90Answering Calls With Trunk KeysPrecondition: Your telephone is ringing and/or the

Team and Executive/Secretary Functions With Trunk Keys91Step by StepRetrieving the call:Press the slowly flashing trunk key.Switching Between Phone Ca

Step by StepTeam and Executive/Secretary Functions With Trunk Keys92Select and confirm.ororore or f or g Enter the code.o Enter the destination number

Team and Executive/Secretary Functions With Trunk Keys93Step by StepUsing DSS KeysEach team member has a DSS key for every other member in the team. T

Step by StepTeam and Executive/Secretary Functions With Trunk Keys94Transferring a Call in ProgressPress the DSS key and announce the call, if desired

Team and Executive/Secretary Functions With Trunk Keys95Step by StepTransferring Calls Directly to the Executive(Only in an Executive/Secretary Group)

Step by StepTesting the Telephone96Testing the TelephoneTesting the Telephone FunctionsYou can test your telephone functions.Precondition: Your teleph

Special Functions in the LAN (PC Network)97Step by StepSpecial Functions in the LAN (PC Network)If your telephone is operating in a HiPath 5000 RSM en

Step by StepSpecial Functions in the LAN (PC Network)98Transferring Call ForwardingYou can activate/deactivate call forwarding Æ Page 20 for your tele

Special Functions in the LAN (PC Network)99Step by StepUsing Night AnswerIf authorized (contact your service personnel), you can define telephones in