Siemens Profiset 3030 User Manual download pdf (Page 66)

Step by step

Functions used when receiving calls

Users can retrieve messages:

• from their own telephones

• using an external or an internal telephone.

The voice mail server may be Internal or External. An

internal voice mail server refers to a server owned by

the company itself while an external voice mail server

refers to a facility outsourced to a local carrier.

Internal Server

An internal voice mail server works with a UCD sub-

scriber group that is configured during the program-

ming process. This is known as a VMIe group Interface.

To enable extensions to receive MWI (Message Waiting

Indicator) from the internal voice mail server you must

enable the internal MWI feature.

The configuration of a UCD subscriber group for the

VMIe group Interface must fulfill these requirements:

• It must not be programmed as a DID for an external

line

• It must not be configured for Overflow.

• The agent’s auto-notes time interval must be set to

at least 5 seconds.

• Queue size must be set at the maximum allowed

(default)

External Server

A voice mail server outsourced to a local carrier works

for specified extensions grouped as a "External MWI

group" during configuration of the system. When there

is a message in the mailbox, the extensions that belong

to this group receive a MWI (Message Waiting Indica-

tor) from the external voice mail server.

1 2 ... 61 62 63 64 65 66 67 68 69 70 71 ... 136 137

No comments

Siemens Profiset 3030 User Manual Page 66