Siemens Z4.0 User's Guide download pdf (Page 148)

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OpenScape Voice functions

148

Hunt group functions

To ensure optimum handling of specific calls, your tele-

phone can be assigned to a pickup group Æ page 47

and/or a hunt group.

Your administrator can incorporate multiple telephones

in a hunt group. If your telephone is assigned to a hunt

group, OpenScape Voice forwards calls for the mem-

bers of your group in accordance with specific rules de-

fined by your administrator. Hunt groups are a simple

solution for distributing calls to a group of telephones.

If you want another member of the group to pick up an

incoming call, you can set your telephone to signal the

busy status for your line to the other members of the

hunt group. Hunt group calls will then no longer be for-

warded to your telephone.

This feature can also be configured using the program-

mable feature toggle key Æ page 141.

Making a line busy

This prevents this line being used for calls in a hunt

group.

Activating

^ Lift the handset.

j Enter the code (see the table of codes Æ page 156).

Z Wait until you hear the confirmation tone.

Deactivating

Make the line free once more for the hunt group.

^ Lift the handset.

j Enter the code (see the table of codes Æ page 156).

Z Wait until you hear the confirmation tone.

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Siemens Z4.0 User's Guide Page 148