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Making calls with multiple lines
119
Making calls in an executive-secretary team
An executive-secretary team is configured by the relevant service person-
nel and may include up to four executive and up to two secretary tele-
phones.
Sample scenarios
This example assumes that two executive and two secretary phones are
configured. Calls for the executives are forwarded immediately to the re-
spective secretary phone. A secretary then connects the call with or with-
out consultation to the responsible executive using the direct station se-
lection key.
Prerequisites:
The following call forwards are configured (Æ page 58 ):
•For All calls from Executive 1 to Secretary 1
•For All calls from Executive 2 to Secretary 2
• Forward on Busy and forward on No reply from Secretary 1
to Secretary 2
• Forward on Busy and forward on No reply from Secretary 2
to Secretary 1
"Allow call waiting" should be activated on the secretaries’ phones
(Æ page 85). This function can optionally be activated and deactivated us-
ing a key if a key has been configured for it.
Line and direct station selection keys have been configured by service per-
sonnel and "Transfer on hangup" and server features have been activated.
Secretary 1
Secretary 2
Executive 1 Executive 2
Line
Executive 1
Executive 2
Secretary 2
Shift
Line
Secretary 1
Secretary 2
Shift
Call waiting
Line
Executive 1
Executive 2
Secretary 1
Shift
Call waiting
Line
Secretary 2
Secretary 1
Shift
- Documentation 1
- Important information 2
- Location of the telephone 3
- Contents 10
- General information 11
- Intended use 12
- Telephone type 12
- Key Module 17
- OpenStage Key Module 15 18
- Function keys 19
- Audio keys 19
- Navigator 20
- Programmable sensor keys 21
- [2] Switch to digit input 24
- Idle mode 26
- Idle-display view and icons 26
- Context-dependent displays 27
- Telephony interface 29
- Multi-line view 30
- Phonebooks 32
- LDAP directory 33
- Messages 34
- Telephone menu 37
- Administration 38
- Basic functions 39
- (speakerphone mode) 40
- +- Set the call volume 41
- Directed pickup 42
- Picking up the held call: 43
- Open listening 45
- Ending a call 46
- Group call 47
- On-hook dialing 50
- Immediate dialing 51
- , Press the key shown 53
- Consulting a second party 54
- Connecting parties 57
- Call forwarding 58
- Programming call forwarding 59
- K appears 62
- Call forwarding chain 63
- Callback 64
- Responding to a callback 65
- Calling back missed calls 67
- Programming sensor keys 69
- Beginning programming 70
- Repertory dial 70
- Feature toggle 72
- Forwarding 73
- Using sensor keys 74
- Resetting sensor keys 75
- Enhanced phone functions 76
- Rejecting a call 78
- Configuring call forwarding 78
- Placing a call on hold 80
- Call waiting (second call) 83
- Transferring a call 87
- CTI calls 90
- O Press the key shown 93
- Using autodial delay 94
- Conference 97
- System-based conference 100
- Step by Step 101
- Phonebooks and call lists 102
- Deleting a contact 103
- Deleting all contacts 103
- N Press the key shown 104
- LDAP database 105
- Extended LDAP editing 106
- Call lists 108
- Incoming calls 109
- Making calls 110
- Automatic trunk seizure 111
- During calls 112
- Putting a line on hold 113
- Busy override 115
- Calling a station directly 116
- Call pickup 117
- LED display on DSS keys 118
- Sample scenarios 119
- Accepting a call 120
- Connecting a call 121
- DSS keys can be used 123
- Using line overview 123
- Line preview 127
- Rollover for a line 128
- Privacy/security 129
- Do not disturb 130
- Security 132
- Locking the phone 134
- Mobility 136
- Logging on to the phone 137
- Logging off from the phone 138
- OpenScape Voice functions 141
- Making anonymous calls 142
- For call acceptance 144
- For call rejection 145
- Anonymous calls 146
- Using abbreviated dialing 147
- Call tracing 147
- Hunt group functions 148
- Reachability 150
- Parallel call 151
- ^ Lift the handset 152
- Parking a call 153
- Silent Monitoring 154
- Muted silent monitoring 155
- Setting contrast 157
- Background lighting 157
- Date and time 159
- Setting daylight saving time 160
- Time display format 162
- Date display format 162
- Settings 164
- Selecting a language 170
- Country-specific setting 172
- Context menu 173
- Network information 174
- Resetting user data 175
- Web interface (WBM) 176
- User pages 177
- User menu 178
- [1] Information - read only 179
- Fixing problems 181
- Labeling keys 182
- Local user menu 183
- ! Configuration? 184
- [1]. Information - read only 185
- ! Keyset? 188
- ! Phone? 188
- Key functions 191
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