Siemens SL370 User Manual download pdf (Page 36)

35

SMS (text messages)

Gigaset SL375 / AUS / A31008-M1903-C401-1-7619 / sms_BRD_neutral.fm / 14.8.07

Version 4, 16.09.2005

SMS troubleshooting

Error codes when sending

Self-help with errors

The following table lists error situations

and possible causes and provides notes on

troubleshooting.

E0 Calling Line Identification permanently

withheld (CLIR) or Calling Line

Identification not activated.

FE Error occurred during SMS transfer.

FD Connection to SMS centre failed, see self-

help.

You cannot send messages.

1. You have not requested the CLIP service

(Calling Line Identification Presentation).

¥ Ask your service provider to enable this

service.

2. SMS message transmission has been inter-

rupted (e.g. by a call).

¥ Re-send the SMS.

3. Network provider does not support this fea-

ture.

4. No number or an invalid number is entered

for the SMS centre set as the active send

service centre.

¥ Enter the number (page 33).

You receive an incomplete SMS.

1. Your phone's memory is full.

¥ Delete old SMS messages (page 31).

2. The service provider has not yet sent the

rest of the SMS.

You have stopped receiving SMS messages.

1. You have changed the ID of your mailbox.

¥ Give your SMS contacts your new ID or

undo the change (page 33).

2. You have not activated your mailbox.

¥ Activate your mailbox (page 33).

3. Call diversion is activated with When: All Calls

or the call diversion All Calls is activated for

the network mailbox.

¥ Change the call diversion.

The message is played back.

1. The "display call number" service is not acti-

vated.

¥ Ask your service provider to activate this

function (chargeable).

2. Your mobile phone operator and your fixed

network SMS service provider have not

agreed on a co-operation.

¥ Obtain information from your fixed net-

work SMS service provider.

3. Your terminal is recorded by your SMS pro-

vider as having no fixed network SMS func-

tionality, i.e. you are no longer registered

with the provider.

¥ Start the registration wizard for auto-

matic registration (see page 28).

¥ Obtain information from your fixed net-

work SMS service provider.

¥ Have the device (re-)registered to

receive SMS messages.

Messages are only received during the day.

The terminal is recorded in your SMS pro-

vider's database as having no fixed network

SMS functionality, i.e. you are no longer

registered with the provider.

¥ Start the registration wizard for auto-

matic registration (see page 28).

¥ Obtain information from your fixed net-

work SMS service provider.

¥ Have the device (re-)registered to

receive SMS messages.

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