Siemens optiPoint 400 Operations Instructions

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Step by StepBasic operating instructions10Accessing Functions... InteractivelyYou can select some functions while the telephone is idle, for example:U

100Indexdialing numbersfrom the internal directory ... 40using speed-dialing ... 41direct inward system

101IndexMmailbox ... 17making callson-hook dialing ... 24to

102Indexspeaker call ... 26speakerphone mode ... 12, 13, 14, 49special dial tone ...

Overview of Functions and Codes (Alphabetical)103%Overview of Functions and Codes (Alphabetical)The table below lists all available functions as they

Overview of Functions and Codes (Alphabetical)104%DND onDND off9999*97#97XXDoor opener onDoor opener off99*89#89XXDTMF dialing 9*53 XForwarding on1=al

Overview of Functions and Codes (Alphabetical)105%Phone Test 9*940Pickup - directedPickup - groupAccept call9999*59*57XXProg. feature key 9*91 XRedial

Overview of Functions and Codes (Alphabetical)106%Trace call 9*84 XTr a ns fe r 9Tru n k F l a s h 9*51 XUCDLog onLog offAvailableNot availableWork o

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Basic operating instructions11Functions You Can UseBasic and Enhanced FunctionsYou can use all basic and enhanced communications platform functions th

Step by StepMaking and Answering Calls12Making and Answering CallsSpecial default ring signaling is set for your telephone:• When you receive an inter

Making and Answering Calls13Step by StepEnding the call:Press the key. The LED goes out.orPress the key.Notes on speakerphone mode:• Tell the other pa

Step by StepMaking and Answering Calls14Switching to Speakerphone ModePrecondition: You are conducting a call with the hand-set. and IHold down the ke

Making and Answering Calls15Step by SteporPress the key. The LED lights up. Enter the code.F>>You are connected to the call waiting party immedi

Step by StepMaking and Answering Calls16Accepting a Specific Call for Your ColleagueYou hear another telephone ring.Press the key. The LED lights upSe

Making and Answering Calls17Step by StepUsing MailboxesIf you have programmed the "Mailbox" key Æ page 54, the associated LED lights up when

Step by StepMaking and Answering Calls18Using the SpeakerphoneA colleague addresses you directly over the speaker with a speaker call. You hear a tone

Making and Answering Calls19Step by StepTurning Do Not Disturb On and OffYou can activate the do not disturb function if you do not want the receive a

Before You Begin2Before You BeginThese operating instructions describe the telephone optiPoint 400 economy/standard on your HiPath 3000 / 5000 RSM.The

Step by StepMaking and Answering Calls20Trace Call: Identifying Anonymous Callers (Not for U.S.)You can have the carrier identify malicious external c

Making and Answering Calls21Step by StepAnswering Calls from the Entrance Telephone and Opening the DoorIf an entrance telephone has been programmed,

Step by StepMaking and Answering Calls22Opening the door with a code (at the door):DAfter ringing the bell, enter the five-digit code (using the keypa

Making and Answering Calls23Step by StepDisplay Number of Waiting Calls and Overload IndicationYou can show the number of external waiting calls on th

Step by StepMaking Calls24Making CallsOff-Hook DialingCLift the handset.DInternal calls: Enter the station number.External calls: Enter the external c

Making Calls25Step by StepEn-Bloc Sending / Correcting NumbersIf this feature is configured (contact the service person-nel), a connection is not atte

Step by StepMaking Calls26Caller ID SuppressionYou can prevent your station number or name from ap-pearing on the displays of external parties you cal

Making Calls27Step by StepActivating Tone Dialing (DTMF Suffix Dialing)You can transmit dual-tone multifrequency (DTMF) sig-nals to control devices su

Step by StepMaking Calls28Reserve TrunkIf this feature is configured (contact the service person-nel), you can reserve a busy trunk for your own use.W

Making Calls29Step by StepTrunk FlashTo activate ISDN-type services and features through the network carrier’s analog trunks or those of other com-mun

Contents3Basic operating instructions . . . . . . . . . . . . . . . . . . . . 8optiPoint 400 economy/standard control panel . . . . . . . . . . . . .

Step by StepMaking Calls30Associated Dialing/Dialing AidIf this function has been configured (contact the service personnel), you can use a dialing ai

Calling Multiple Parties Simultaneously31Step by StepCalling Multiple Parties SimultaneouslyCalling a Second Party (Consultation Hold)You can call a s

Step by StepCalling Multiple Parties Simultaneously32Conducting a ConferenceIn a conference call, you can talk to as many as four oth-er parties at th

Calling Multiple Parties Simultaneously33Step by StepChecking Which Parties Are in the Conference (Initiator Only)Select and confirm.The first station

Step by StepCalling Multiple Parties Simultaneously34Transferring a CallIf the person you are speaking to wants to talk to anoth-er colleague of yours

Calling Multiple Parties Simultaneously35Step by StepIReplace the handset.orSelect and confirm.Parking a CallYou can park up to ten calls, either inte

Step by StepCalling Multiple Parties Simultaneously36Placing External Calls on HoldIf you have programmed a key on your telephone as a hold key Æ page

Making Calls to Stored Destinations37Step by StepMaking Calls to Stored Destina-tionsUsing a Caller ListIf you are unable to accept an external or int

Step by StepMaking Calls to Stored Destinations38Displaying the Call Time and Additional Call InformationPrecondition: You have retrieved the caller l

Making Calls to Stored Destinations39Step by StepRedialing a NumberThe last three external telephone numbers dialed are stored automatically.You can r

Contents4Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24Off-Hook Dialing . . . . . . . . . . . . . . . . . . . . . .

Step by StepMaking Calls to Stored Destinations40Dialing a Number From the Internal DirectoryThe internal directory contains all station numbers and s

Making Calls to Stored Destinations41Step by StepIf applicableSelect and confirm. All entered letters are deleted, and the first entry in the internal

Step by StepDisplaying and Assigning Call Charges42Displaying and Assigning Call ChargesDisplaying Call Charges (Not for U.S.)For the current call:The

Displaying and Assigning Call Charges43Step by StepDisplaying Call Charges for Another Telephone (Not for U.S.)If this function is configured (contact

Step by StepDisplaying and Assigning Call Charges44Dialing with Call Charge AssignmentYou can assign external calls to certain projects.Precondition:

If You Cannot Reach a Destination ...45Step by StepIf You Cannot Reach a Destination ...Using CallbackIf a user is busy or is not answering, you can s

Step by StepIf You Cannot Reach a Destination ...46Deleting a displayed entry:Press the "OK" dialog key to confirm your selectionEnding call

If You Cannot Reach a Destination ...47Step by StepBusy Override - Joining a Call in ProgressThis function is only available if it has been configured

Step by StepTelephone Settings48Telephone SettingsAdjusting the Ring VolumeJ or K Press these keys while the phone is idle.Confirm.J or K To raise or

Telephone Settings49Step by StepAdjusting the Speakerphone to the Room AcousticsTo help the other party understand you clearly while you are talking i

Contents5Displaying and Assigning Call Charges . . . . . . . . . 42Displaying Call Charges (Not for U.S.) . . . . . . . . . . . . . . . . . . . . . .

Step by StepTelephone Settings50Selecting the Language of Screen PromptsPress the key. The LED lights up.Confirm.Confirm.orF=AEnter the code.Select th

Telephone Settings51Step by StepSaving Your PINTo use the functions• to prevent unauthorized persons from using your telephone Æ page 50• to use anoth

Step by StepSaving Station Numbers, Functions, Procedures and Appointments52Saving Station Numbers,Functions, Procedures and AppointmentsYou can save

Saving Station Numbers, Functions, Procedures and Appointments53Step by StepConfirm.orSelect and confirm.Storing Station Speed-Dial NumbersYou can sto

Step by StepSaving Station Numbers, Functions, Procedures and Appointments54Confirm.orSelect and confirm.orSelect and confirm.orSelect and confirm.Ass

Saving Station Numbers, Functions, Procedures and Appointments55Step by StepMeaning of LED Signals for Saved Functions:Call forwarding, Forwarding - t

Step by StepSaving Station Numbers, Functions, Procedures and Appointments56Trunk group keyAt least one trunk is free.All trunks in the trunk group ar

Saving Station Numbers, Functions, Procedures and Appointments57Step by StepAssigning a Procedure (Operating Steps) to a KeyStation numbers and functi

Step by StepSaving Station Numbers, Functions, Procedures and Appointments58Confirm.orSelect and confirm..US: End?UK: Exit?US: Program another key?UK:

Saving Station Numbers, Functions, Procedures and Appointments59Step by StepSaving AppointmentsYou can tell your telephone to give you a call when you

Contents6Using Other Functions. . . . . . . . . . . . . . . . . . . . . . . . .64Sending a Message. . . . . . . . . . . . . . . . . . . . . . . . . .

Step by StepTesting the Telephone60Testing the TelephoneTesting the Telephone FunctionsYou can test your telephone functions.Precondition: Your teleph

Call Forwarding61Step by StepCall ForwardingUsing Variable Call ForwardingYou can immediately forward internal or external calls to different internal

Step by StepCall Forwarding62Using Night AnswerWhen night answer mode is active, for example during a lunch break or after office hours, all external

Call Forwarding63Step by StepCall Forwarding in the Carrier Networkand Forwarding Multiple Subscriber Numbers (MSN) (Not for U.S.)If this function has

Step by StepUsing Other Functions64Using Other FunctionsSending a MessageYou can send short text messages to users who have system telephones. Transmi

Using Other Functions65Step by StepLeaving an Advisory MessageYou can leave an advisory message on your telephone screen for internal callers who want

Step by StepUsing Other Functions66Using Another Telephone Like Your OwnOther people can temporarily use your telephone for outgoing calls as though i

Using Other Functions67Step by StepFax Details and Message on Answer-ing MachineIf a fax or answering machine is connected to your sys-tem and you hav

Step by StepUsing Other Functions68Monitoring a RoomA telephone can be used to monitor a room. The func-tion must be activated on the telephone that y

Using Other Functions69Step by StepActivating Functions for Another Tele-phoneIf this function has been configured (contact the service personnel), yo

Contents7Using Other Team Functions . . . . . . . . . . . . . . . . . . . 84Turning Group Call On and Off . . . . . . . . . . . . . . . . . . . . . .

Step by StepUsing Other Functions70Locking Another Telephone to Prevent Unauthorized UseIf this function has been configured (contact the service pers

Using Other Functions71Step by Step• Leave an advisory message, code: *69/#69 Æ page 65• Group ringing, code: *81/#81 Æ page 84• Group call, code: *85

Step by StepUsing Other Functions72Using functions in ISDN via code dia-ling (keypad dialing)If authorized (contact the service personnel), you can se

Using Other Functions73Step by StepControlling Connected Computers or Other Programs and Telephone Data Service (HiPath 3500/3550/3700/3750 Only)If th

Step by StepUsing Other Functions74Controlling RelaysIf this function has been configured (contact the service personnel), you can turn up to four rel

Using Other Functions75Step by StepRadio Paging (Not for U.S.)If paging equipment is connected to your system (con-tact the service personnel), you ca

Step by StepUsing Other Functions76Select and confirm.orAnswering the page from the nearest telephone:CLift the handset.Press the key. The LED lights

Team and Executive/Secretary Functions With Trunk Keys77Step by StepTeam and Executive/SecretaryFunctions With Trunk KeysIf this function has been con

Step by StepTeam and Executive/Secretary Functions With Trunk Keys78Answering Calls With Trunk KeysPrecondition: Your telephone is ringing and/or the

Team and Executive/Secretary Functions With Trunk Keys79Step by StepRetrieving the call:Press the slowly flashing trunk key.Switching Between Phone Ca

Basic operating instructions8Basic operating instructionsoptiPoint 400 economy/standard control panelKeys fortelephonesettingsDisplay,2 lines with24 c

Step by StepTeam and Executive/Secretary Functions With Trunk Keys80Select and confirm.ororor: or ; or <Enter the code.DEnter the destination numbe

Team and Executive/Secretary Functions With Trunk Keys81Step by StepUsing DSS KeysEach team member has a DSS key for every other member in the team. T

Step by StepTeam and Executive/Secretary Functions With Trunk Keys82Transferring a Call in ProgressPress the DSS key and announce the call, if desired

Team and Executive/Secretary Functions With Trunk Keys83Step by StepTransferring Calls Directly to the Executive(Only in an Executive/Secretary Group)

Step by StepUsing Other Team Functions84Using Other Team FunctionsTurning Group Call On and OffIf this function has been configured (contact the servi

Using Other Team Functions85Step by StepYou belong to multiple groups or to one group with trunk keys (including executive/secretary teams).Select and

Step by StepUsing Other Team Functions86Accepting a Call for Another Member of Your TeamYou can accept calls for other telephones in your team from yo

Using Other Team Functions87Step by StepRemoving all telephones in call ringing group:Select and confirm.orGA:Enter the code.Uniform Call Distribution

Step by StepUsing Other Team Functions88Requesting and activating a work time:If you want to follow-up on the last call you answered without being dis

Special Functions in the LAN (PC Network)89Step by StepSpecial Functions in the LAN (PC Network)If your telephone is operating in a HiPath 5000 RSM en

Basic operating instructions9Step by StepHow to Use these Operating InstructionsYou will find a graphic representation of the steps in log-ical sequen

Step by StepSpecial Functions in the LAN (PC Network)90Transferring Call ForwardingYou can activate/deactivate call forwarding Æ page 61 for your tele

Special Functions in the LAN (PC Network)91Step by StepUsing Night AnswerIf authorized (contact the service personnel), you can define telephones in o

Step by StepSpecial Functions in the LAN (PC Network)92Activating and Deactivating a Ringing GroupYou can have calls for your telephone signaled audib

Special Functions in the LAN (PC Network)93Step by StepControlling RelaysIf this feature is configured (contact the service person-nel), you can also

Step by StepSpecial Functions in the LAN (PC Network)94Opening the DoorIf this feature is configured (contact the service person-nel), you can also ac

Labeling and Documentation95Labeling and DocumentationLabeling Key FieldsYou can chose from the following options to label the keys with the func-tion

Labeling and Documentation96Attaching a Station Number LabelSelf-adhesive call-number labels are also delivered with your optiPoint.Write on the call-

Fixing Problems97Fixing ProblemsTelephone Maintenance• Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth.• If the te

Step by StepFixing Problems98Responding to Error Messages on the ScreenPossible cause:The station number is incorrect.Possible response:Enter a correc

99IndexIndexAaccount code ............ 44activating door opener ......... 21advisory message ..