Siemens optiPoint 600 office Operations Instructions

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Contents10101010ØAll about your TelephoneLabeling, documentation and accessories . . . . . .153Labeling Key Fields (not used in US) . . . . . . . . .

Step by StepMaking multiline calls100100100100Activating/deactivating ringerWhen you are making a call on a line, you may be dis-turbed by the ringing

Making multiline calls101101101101Step by StepDialing with line keysYour telephone can be configured with either automat-ic or selectable line seizure

Step by StepMaking multiline calls102102102102Identifying the line usedIf several lines are seized at the same time, you can find out which line you a

Making multiline calls103103103103Step by StepEnding a call on a line keyIReplace the handset.orPress the key that is lit.Adding another party to a li

Step by StepMaking multiline calls104104104104Via the program/service key:Press the key. The lamp lights up.AAEnter the service code.orSelect and conf

Making multiline calls105105105105Step by StepHolding a call on a line key and retrieving itPrecondition: You have taken a call on a line key (Æ page

Step by StepMaking multiline calls106106106106Picking up a held callA colleague in an open-plan office has put a call on hold on a line key and reques

Making multiline calls107107107107Step by StepStoring and activating a station fixed callforwarding destination for a linePrecondition: The telephone

Step by StepMaking multiline calls108108108108orSelect and confirm.Select and confirm.Confirm.You will find further HiPath 4000 features on Æ page 73.

Making multiline calls109109109109Step by StepDeactivating call forwarding for a linePrecondition: The telephone is in the idle state. After a line ke

Basic operating instructions11111111Basic operating instructionsoptiPoint 600 office control panelKeys fortelephonesettingsIlluminated touchscreen dis

Step by StepMaking multiline calls110110110110Group call and pickupIf a member of a pickup group does not answer a call within 15 seconds (depending o

Making multiline calls111111111111Step by StepHaving the number of the called station displayedIf the number of the station for which you (as a member

Step by StepMaking multiline calls112112112112Group park and retrieval of callYou can park a call within the call pickup group on one telephone and th

Making multiline calls113113113113Step by StepCalling a direct station selection (DSS) userNote the lamp status of the DSS key!The lamp is not lit – t

Step by StepMaking calls in an executive/secretary team (not used in US)114114114114Making calls in an executive/secretary team (not used in US)Each e

Making calls in an executive/secretary team (not used in US)115115115115Step by StepLamp is lit – the secretary is making a call:Press the key.You are

Step by StepMaking calls in an executive/secretary team (not used in US)116116116116Extending a call to the executivePrecondition: You have taken a ca

Making calls in an executive/secretary team (not used in US)117117117117Step by StepTaking calls for other executive/secretary teamsIf several executi

Step by StepMaking calls in an executive/secretary team (not used in US)118118118118Activating/deactivating call waiting for executiveAs the executive

Making calls in an executive/secretary team (not used in US)119119119119Step by StepUsing the call signal function (HiPath 4000)If a call signal key h

Basic operating instructions12121212Default assignment of function keysprogram/serviceSaved no. redial MailboxSpeakerCall pickupCall parkDisconnec

Step by StepUsing local applications120120120120Using local applicationsEntering charactersYou can enter text, digits and symbols in local applica-tio

Using local applications121121121121Step by Stepe.g. Enter alphanumeric and special characters. Switch to diacritical marks. The option for

Step by StepUsing local applications122122122122Entering characters via the keypadThe table shows how to enter characters in a local ap-plication’s te

Using local applications123123123123Step by StepExternal KeyboardKey functions are easy to use with the optional external keyboard.Toggle between the

Step by StepUsing local applications124124124124Personal DirectoryThe Personal function on your optiPoint 600 office enables you to save telephone num

Using local applications125125125125Step by StepCreating a New EntryClick on the Personal tab.The personal directory opens.Click on the softkey.if nec

Step by StepUsing local applications126126126126On page 1 you can enter a name and up to three tele-phone numbers, On page 2 you can enter any additio

Using local applications127127127127Step by StepSelecting/Finding an Entry to be Modified or DeletedPrecondition: The personal directory contains entr

Step by StepUsing local applications128128128128Mark the name you want.A scroll bar is displayed if more than six names are saved. You can browse the

Using local applications129129129129Step by StepEditing/Deleting/Changing an EntryPrecondition: You have marked an entry/name and clicked on the "

Basic operating instructions13131313Step by StepHow to use this user guideThe operating procedures are presented in a logical se-quence in the colored

Step by StepUsing local applications130130130130Changing an entryClick on the softkey.The first page of the two-page "Change directory entry"

Using local applications131131131131Step by StepThe following softkeys are available:Cancel the display. If you have made any changes, con-firmation w

Step by StepUsing local applications132132132132Displaying an EntryPrecondition: You have marked an entry/name and clicked on the "Details"

Using local applications133133133133Step by StepDisplaying the Number of Existing EntriesClick on the Personal tab.The personal directory opens.Click

Step by StepUsing local applications134134134134Importing or Exporting a Personal Directory via USBYou can transfer all your personal directory entrie

Using local applications135135135135Step by StepImporting/Exporting the Personal Directory via LANYou can transfer all personal directory entries from

Step by StepUsing local applications136136136136Settings for data transfer via LANClick on the Service tab. or ;Click on the menu item "Personal

Using local applications137137137137Step by StepChanging CaptionsYou can change the captions such as "Name" or "Mobile" that desig

Step by StepUsing local applications138138138138The following softkeys are available:Cancel the display. If you have made any changes, con-firmation w

Using local applications139139139139Step by StepCorporate DirectoryThe "Corporate" application’s start display features a search mask which

Step by StepBasic operating instructions14141414DisplayThe graphics-enabled touchscreen display shows:• Touchscreen controls (softkeys) in local appli

Step by StepUsing local applications140140140140Advanced SearchIn comparison to the fast search Æ page 51 the ad-vanced search provides options for se

Using local applications141141141141Step by StepThe following softkeys are available:Cancel the display.The display changes to fast search Æ page 139.

Step by StepUsing local applications142142142142Displaying results"Searching" appears in the top right of the display when the search is run

Using local applications143143143143Step by StepDisplaying an entryPrecondition: You have marked an entry/name and clicked on the "Details"

Step by StepUsing local applications144144144144WAP BrowserThe "Web access" application provides access to infor-mation on the corporate int

Using local applications145145145145Step by StepApart from the default softkey ("Options"), the softkeys change depending on the contents of

Step by StepUsing local applications146146146146Local SettingsBesides options for personal directory settings (Æ page 133 onwards), the "Service&

Using local applications147147147147Step by StepCalibrating the TouchscreenBy calibrating the touchscreen of your optiPoint 600 office you can customi

Step by StepUsing local applications148148148148Selecting your Operating LanguageYou can change the language of the menus and text out-put in local ap

Using local applications149149149149Step by StepSelecting a Language for the External KeyboardYour optiPoint 600 office tries to automatically detect

Basic operating instructions15151515Step by Step... via the Service MenuFirst press the program/service key. You are then of-fered a number of selecti

Step by StepUsing local applications150150150150Setting a Password for Personal OptionsYou can change or delete the default password for ac-cessing th

Using local applications151151151151Step by StepSetting Web Access ParametersIf WAP server access is password-protected, you must enter the access dat

Step by StepUsing local applications152152152152Setting Dialing RulesThe station numbers in your corporate directory Æ page 139 are available in the i

Labeling, documentation and accessories153153153153Labeling, documentation and accessoriesLabeling Key Fields (not used in US)You can choose from the

Labeling, documentation and accessories154154154154Attaching a Station Number LabelSelf-adhesive emergency number labels are also delivered with youro

Labeling, documentation and accessories155155155155optiPoint analog adapter: For connecting an additional analog telephone, fax machine or a PC with a

Advice for users156156156156Advice for usersCare of the telephone• Use either a damp cloth or an antistatic cloth to clean the telephone. Never use a

Advice for users157157157157Step by StepDealing with error messages on the displayPossible cause:Maximum input time exceeded.Handset not replaced.Poss

Step by StepAdvice for users158158158158or Possible cause:a) Attempt to use a barred function.b) PIN entered incorrectly.Possible response:a) Contact

159159159159IndexIndexAAcoustic adapter ... 154Active speaker box ... 155Add-on conf

Basic operating instructions16161616Display with touchscreen functionalityIn addition to situation-dependent functions, you can also use and access lo

160160160160IndexFFax messages ... 23Fixed call forwarding ... 70, 107Forwarding calls

161161161161IndexSSaved number redial ... 48Second call ... 22, 31, 118Second handset

Important functions at a glanceImportant functions at a glanceMaking a call:Either: Q + SOr: S + when the other party answers Q or speakerphone.Saved

Important functions at a glanceSetting up a conference call:First call + + S + + + S. Saving/activating variable call forwarding:+ S(destination) + .

Maximum Service Menu functions available (HiPath 4000)Maximum Service Menu functions available (HiPath 4000)Press the "Service Menu" key. Us

Maximum Service Menu functions available (Hicom 300 E/H)Maximum Service Menu functions available (Hicom 300 E/H)Press the "Service Menu" key

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Basic operating instructions17171717The Applications tab contains local applications:• Personal: personal telephone directory Æ page 124• Corporate: c

Basic operating instructions18181818Which functions can be used?Basic and enhanced functionsYou can use all of the communication platform’s basic and

Basic operating instructions19191919Step by StepOptional main menu (HiPath 4000)Your service personnel can provide a customized key to give you access

2222About these Operating InstructionsThese Operating Instructions describe the use of the optiPoint 600 office in conjunction with the communication

Step by StepAnswering and making calls20202020Answering and making callsAnswering a call with the handsetThe telephone rings. The caller is displayed.

Answering and making calls21212121Step by StepOpen listeningYou can allow other persons in the room to listen in on the call. Always inform the other

Step by StepAnswering and making calls22222222Using the call waiting functionWhen you are expecting an important call, you should activate the call wa

Answering and making calls23232323Step by StepUsing the mailboxCallers who dialed your number during your absence can leave a reminder message in your

Step by StepAnswering and making calls24242424Using the mailbox function (optional)Users with a mailbox (HiPath Xpressions) can use it by calling the

Answering and making calls25252525Step by StepIncoming call on loudspeaker (speaker call 2-way)A colleague addresses you directly over the speaker. Th

Step by StepAnswering and making calls26262626Activating/deactivating do not disturbIf you do not wish to receive incoming calls, you can ac-tivate th

Answering and making calls27272727Step by StepMalicious call holdingYou can trace a malicious external caller. The caller’s number can be registered d

Step by StepMaking calls28282828Making callsDialing with the handset off-hookCLift the handset.DInternal: Enter the number.External: Enter the access

Making calls29292929Step by StepSuppressing your number on called party’s displaySuppression of the number indication only applies to the next call an

Contents3333ØOperating the optiPoint 600 office Basic operating instructions . . . . . . . . . . . . . . . . . . . 11optiPoint 600 office control pan

Step by StepMaking calls30303030Entering commands with tone dialing (DTMF suffix dialing)After dialing a number, you can set tone dialing to ac-tivate

Calling several persons simultaneously31313131Step by StepCalling several persons simultaneouslyMaking a second call (consultation)During a call in pr

Step by StepCalling several persons simultaneously32323232Setting up a conference (Hicom 300 E/H – not used in US)With a conference circuit, you can c

Calling several persons simultaneously33333333Step by StepChairing a conferenceIf you are the user who set up the conference, then you are also the co

Step by StepCalling several persons simultaneously34343434Station controlled conference (HiPath 4000)In a station controlled conference you can includ

Calling several persons simultaneously35353535Step by StepSetting up a conferenceYou can set up a conference from any of the following types of connec

Step by StepCalling several persons simultaneously36363636Expanding the conferenceAny member of the system conference can expand the conference by• ca

Calling several persons simultaneously37373737Step by StepAccepting a waiting call and adding it to the confer-enceIf you receive a waiting call durin

Step by StepCalling several persons simultaneously38383838During the conferenceYou are taking part in a conference with 3 to 8 members and you wish to

Calling several persons simultaneously39393939Step by StepTransferring a callIf the person you are conversing with wishes to be transferred to one of

Contents4444Incoming call on loudspeaker (speaker call 2-way) . . . . . . . . . . . . . . . . 25Activating/deactivating stop voice calling. . . . . .

Step by StepCalling several persons simultaneously40404040Using the switchover button (HiPath 4000)The switchover button that must be configured by yo

Calling several persons simultaneously41414141Step by StepRe-indication (HiPath 4000)During an internal or external waiting call or consulta-tion, you

Step by StepSystem-wide parking (HiPath 4000)42424242System-wide parking (HiPath 4000)On the HiPath 4000, you can park up to 10 internal and/or extern

System-wide parking (HiPath 4000)43434343Step by StepParking a call manually and then taking it at a later dateYou can manually park a call to your te

Step by StepSystem-wide parking (HiPath 4000)44444444Parking via "system parking" (only tele-phones without a display)Press key (must be ins

System-wide parking (HiPath 4000)45454545Step by StepParking is not possibleIf all the parking positions or the selected parking posi-tion are occupie

Step by StepUsing saved numbers to make calls46464646Using saved numbers to make callsUsing a call list (missed calls)If you are unable to take an ext

Using saved numbers to make calls47474747Step by StepThe first call in the call log is displayed:UserDate and time of the entry and reason for the ent

Step by StepUsing saved numbers to make calls48484848Saved number redialIf your telephone is configured for this type of redialing, you can save a num

Using saved numbers to make calls49494949Step by StepDialing from the Personal DirectoryPrecondition: The personal directory contains entries/names wi

Contents5555Using saved numbers to make calls . . . . . . . . . . . . 46Using a call list (missed calls) . . . . . . . . . . . . . . . . . . . . . .

Step by StepUsing saved numbers to make calls50505050Mark the name you want.A scroll bar is displayed if more than six names are saved. You can browse

Using saved numbers to make calls51515151Step by StepDialing from the Corporate DirectoryRequirements: You can access a corporate directory via LAN: t

Step by StepUsing saved numbers to make calls52525252Dialing a call number:if necessary If there is more than one suitable entry/name, select the ent

Using saved numbers to make calls53535353Step by StepDialing with individual speed dialing numbersPrecondition: You have saved individual speed dialin

Step by StepMaking project calls54545454Making project callsExternal calls can be assigned to specific projects. Precondition: Project numbers (from 1

Making project calls55555555Step by StepCall duration display (cost display)The call duration display is configured by your service personnel. The dis

Step by StepIf you do not get through...56565656If you do not get through...Using the callback functionIf the telephone that you have called is busy o

If you do not get through...57575757Step by StepChecking/cancelling saved callback requestsPrecondition: You have saved callback requests.Select and c

Step by StepIf you do not get through...58585858Overriding a colleague’s call (intrude)Precondition: The station user whom you have called is busy. Yo

Telephone settings59595959Step by StepTelephone settingsAdjusting the ringer volumeJ or KPress one of the keys when the telephone is idle.Confirm.J or

Contents6666Storing numbers, system functionsand timed reminders . . . . . . . . . . . . . . . . . . . . . . . . . .63Storing a repertory dialing numb

Step by StepTelephone settings60606060Adapting the speakerphone function to the acoustics of your roomTo improve the clarity of voice transmission dur

Telephone settings61616161Step by StepAdjusting the angle of the displayBy swivelling the display unit, you can adjust it so that you can read the dis

Step by StepTelephone settings62626262Locking your telephoneYou can prevent unauthorized persons from using your telephone (and the telephone director

Storing numbers, system functions and timed reminders63636363Step by StepStoring numbers, system functionsand timed remindersYou can save a frequently

Step by StepStoring numbers, system functions and timed reminders64646464Storing a number for redialingPrecondition: Your telephone is programmed for

Storing numbers, system functions and timed reminders65656565Step by StepSaving individual speed dialing numbersYou can save a number on each of digit

Step by StepStoring numbers, system functions and timed reminders66666666Saving a function on a keyPress the key. The lamp lights up.=Enter the servic

Storing numbers, system functions and timed reminders67676767Step by StepCreating timed remindersYou can program a timed reminder on your telephone to

Step by StepChecking the telephone68686868Checking the telephoneChecking its functionalityYou can test the functionality of your telephone. This in-cl

Checking the telephone69696969Step by StepChecking the assignment of functions to keysYou can check which functions have been pre-assigned to specific

Contents7777Using a different telephone in the same way as your own . . . . . . . . . . . . . . . . . . 87Logging on to a different telephone . . . .

Step by StepForwarding calls70707070Forwarding callsUsing call forwarding (Hicom 300 E/H not used in US)Using fixed call forwardingFixed call forwardi

Forwarding calls71717171Step by StepCancelling a destinationPress the key. The lamp lights up.:;Enter the service code.orConfirm.Select and confirm. I

Step by StepForwarding calls72727272Using variable call forwardingEach time you activate variable call forwarding, you specify the destination number

Forwarding calls73737373Step by StepUsing call forwarding (HiPath 4000)You can program two types of call forwarding:• Station fixed forwarding*, and•

Step by StepForwarding calls74747474Station fixed forwardingIf you have programmed a forwarding destination for fixed forwarding, you can activate and

Forwarding calls75757575Step by SteporSelect and confirm. Station fixed forwarding is deacti-vated.Output on first line.If variable forwarding was pre

Step by StepForwarding calls76767676Station variable forwardingWith station variable forwarding you can choose be-tween 6 different types of call forw

Forwarding calls77777777Step by StepOutput on first line display.Output on second line display.To select the next station variable forwarding type.Out

Step by StepForwarding calls78787878Activating station variable forwardingStation variable forwarding is automatically activated when the forwarding d

Forwarding calls79797979Step by StepDeactivating station variable forwarding in the idle menuYou can also deactivate the following station variable fo

Contents8888Holding a call on a line key and retrieving it. . . . . . . . . . . . . . . . . . . . . 105Holding a call on a line key exclusively and r

Step by StepForwarding calls80808080Call forwarding via code numbersThe following call-forwarding modes can be set up via codes:See Æ page 73 for the

Forwarding calls81818181Step by StepProgramming and activating call-forwardingCLift the handset.D Enter a code number, say *51, (ask your service per

Step by StepForwarding calls82828282IReplace the handset.Switching off fixed call forwardingPress the key. The lamp goes out, call forwarding is switc

Forwarding calls83838383Step by StepForwarding calls for a different terminalYou can save, activate, check and deactivate call for-warding for another

Step by StepForwarding calls84848484Storing a destination for fax, PC or busy/activating call forwardingPress the key. The lamp lights up. Confirm.Sel

Forwarding calls85858585Step by StepChecking/deactivating call forwardingfor another telephonePress the key. The lamp lights up.Select and confirm.Sel

Step by StepForwarding calls86868686Checking/deactivating call forwardingfor fax, PC or busyPress the key. The lamp lights up.Select and confirm.Selec

Using a different telephone in the same way as your own87878787Step by StepUsing a different telephone in the same way as your ownYou can log on to an

Step by StepUsing a different telephone in the same way as your own88888888Select and confirm.If you have several PINs and wish to use another one, se

Using a different telephone in the same way as your own89898989Step by StepIdentification with the chip cardPrecondition: You have been assigned a chi

Contents9999ØLocal applicationsUsing local applications. . . . . . . . . . . . . . . . . . . . . . 120Entering characters . . . . . . . . . . . . . .

Step by StepRelocating with the telephone90909090Relocating with the telephoneCheck with your service personnel whether this is pos-sible with your te

Using HiPath 4000 as an intercommunication system91919191Step by StepUsing HiPath 4000 as anintercommunication systemYou can voice call an internal Hi

Step by StepUsing HiPath 4000 as an intercommunication system92929292System-wide voice callingFrom your own telephone, you can place a voice call to a

Using HiPath 4000 as an intercommunication system93939393Step by StepVoice calling to a fixed destinationThe system code-number for "voice callin

Step by StepUsing HiPath 4000 as an intercommunication system94949494A connection to the destination loudspeaker is set up immediately, if• there is n

Using HiPath 4000 as an intercommunication system95959595Step by StepandDenter the speed dialing code for the group member in question.The destination

Step by StepUsing HiPath 4000 as an intercommunication system96969696Announcement to all members of a line groupUsing this function, you can make a si

Making multiline calls97979797Step by StepMaking multiline callsUsing line keysLine keys are configured by your service personnel. The station number

Step by StepMaking multiline calls98989898The different statuses of line key lampsThe lamp is not lit – the line is free and can be used.or The lamp i

Making multiline calls99999999Step by StepTaking calls on line keysIf several calls are received at the same time, you can take the calls in the order