Controlling Availability
A31003-P1000-U102-7-7619, 02/2009
60 OpenScape Office, myPortal, User Guide
Personal AutoAttendant
7.6.1 How to Edit a Profile for the AutoAttendant
Prerequisites: • You have recorded an announcement for the relevant status.
Step by Step: 1. Click Setup.
2. Click on the Profiles tab.
3. Select the profile for the relevant status in the Profiles drop-down list.
4. In the row with the appropriate digit, select one of the following options for the
desired Action:
• If the callers are to be redirected to the voicemail box on entering this digit,
select Record.
• If the callers are to be transferred to another destination on entering this
digit, select Transfer.
• If no action is to be taken on entering this digit, select - None -.
5. If you have selected Transfer, enter the phone number in dialable format or
in canonical format in the Destination field.
6. Select one of the following options for the function of the profile:
• If you want to activate the profile, enable the Profile Active check box.
• If you want to deactivate the profile, disable the Profile Active check box.
7. Select one of the following options for the announcement of your Presence
status:
• If you want your voicemail box to announce your Presence status, clear
the Skip Dynamic Greeting check box.
• If you do not want your voicemail box to announce your Presence status,
enable the Skip Dynamic Greeting check box.
8. Click Save.
Related Topics
• Personal AutoAttendant
• Call Number Formats
• How to Record an Announcement
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