Siemens HiPath OpenOffice ME User's Guide

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Communication for the open minded
Siemens Enterprise Communications
www.siemens.com/open
Documentation
OpenScape Office, myPortal
for HiPath OpenOffice ME and HiPath 3000 V8 and
higher
User Guide
A31003-P1000-U102-7-7619
Page view 0
1 2 ... 114

Summary of Contents

Page 1 - Documentation

Communication for the open mindedSiemens Enterprise Communicationswww.siemens.com/openDocumentationOpenScape Office, myPortalfor HiPath OpenOffice ME

Page 2

Introduction A31003-P1000-U102-7-7619, 02/200910 OpenScape Office, myPortal, User GuideUser Interface Elements• Workspace (4): The information and act

Page 3 - Contents 0

Voice Messages and Fax A31003-P1000-U102-7-7619, 02/2009100 OpenScape Office, myPortal, User GuideNotification Service for Messages• If you want to ac

Page 4

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 101Voice Messages and FaxPhone Menu of the Voicemail Box10.6.3 How to Enable

Page 5

Voice Messages and Fax A31003-P1000-U102-7-7619, 02/2009102 OpenScape Office, myPortal, User GuidePhone Menu of the Voicemail BoxRelated Topics• Voice

Page 6

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 103Configuration11 ConfigurationYou can configure myPortal to suit your requi

Page 7 - 1 Introduction

Configuration A31003-P1000-U102-7-7619, 02/2009104 OpenScape Office, myPortal, User GuideHow to Edit your own Name11.1 How to Edit your own NameStep

Page 8 - 1.3 Display Conventions

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 105ConfigurationHow to Provide your own Picture4. Click Save. Related Topics•

Page 9 - 1.4 User Interface Elements

Configuration A31003-P1000-U102-7-7619, 02/2009106 OpenScape Office, myPortal, User GuideProgramming the Function Keys of the TelephoneThis applies to

Page 10 - User Interface Elements

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 107ConfigurationHow to Change the Password9. If you have programmed a function

Page 11 - Prerequisites for myPortal

Configuration A31003-P1000-U102-7-7619, 02/2009108 OpenScape Office, myPortal, User GuideHow to Enable or Disable an Automatic Logon11.8 How to Enabl

Page 12 - 2.3 How to Start myPortal

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 109ConfigurationHow to Change the Server Address4. Click Save. Next steps: Clo

Page 13 - How to Uninstall myPortal

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 11Installing and Starting myPortalPrerequisites for myPortal2 Installing and

Page 14 - 3 First Steps

Configuration A31003-P1000-U102-7-7619, 02/2009110 OpenScape Office, myPortal, User GuideTroubleshooting11.12.1 How to Perform Automatic UpdatesPrere

Page 15 - How to Change your Password

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 111ConfigurationTroubleshooting11.13.2 Problem Resolution: The Nokia Applicat

Page 16

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 112AAbsence 43automatic creation of Outlook appointments 43Ad-hoc Conference

Page 17

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 113Indexsend 98Fax number 93First Steps 14folderFax messages 94Journal 32

Page 18

IndexA31003-P1000-U102-7-7619, 02/2009114 OpenScape Office, myPortal, User Guiderule-based call forwarding 52SScheduled Conference 69scheduled confe

Page 19

Installing and Starting myPortal A31003-P1000-U102-7-7619, 02/200912 OpenScape Office, myPortal, User GuideHow to Install myPortalConferencing is only

Page 20 - 4 Making Calls

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 13Installing and Starting myPortalHow to Uninstall myPortal4. If you want to u

Page 21 - 4.2.1 How to Answer a Call

First Steps A31003-P1000-U102-7-7619, 02/200914 OpenScape Office, myPortal, User Guide3 First StepsThe First Steps describes the recommended actions

Page 22 - 4.2.3 How to Dial a Number

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 15First StepsHow to Change your PasswordCreate your Favorites listYour Favorit

Page 23 - 4.3 Directories

First Steps A31003-P1000-U102-7-7619, 02/200916 OpenScape Office, myPortal, User GuideHow to Select the Language of the User Interface5. Enter your ne

Page 24

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 17First StepsHow to Record your Personal GreetingStep by Step: 1. Click Setup.

Page 25 - Directories

First Steps A31003-P1000-U102-7-7619, 02/200918 OpenScape Office, myPortal, User GuideHow to Specify an E-Mail Address9. If you want to listen to the

Page 26

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 19First StepsHow to Enable the Import of Outlook Contacts at Startup3.8 How t

Page 27

Siemens Enterprise Communicationswww.siemens.com/openCommunication for the open mindedCopyright ©Siemens Enterprise Communications GmbH & Co. KG 2

Page 28 - 4.4 Favorites List

Making Calls A31003-P1000-U102-7-7619, 02/200920 OpenScape Office, myPortal, User GuideCall Number Formats4 Making CallsYou can use myPortal for simp

Page 29 - Favorites List

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 21Making CallsCall Functions4.2 Call FunctionsYou can control call functions

Page 30

Making Calls A31003-P1000-U102-7-7619, 02/200922 OpenScape Office, myPortal, User GuideCall Functions4.2.3 How to Dial a NumberStep by Step: 1. Selec

Page 31

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 23Making CallsDirectories• Click in the context menu of the relevant subscribe

Page 32 - 4.5 Journal

Making Calls A31003-P1000-U102-7-7619, 02/200924 OpenScape Office, myPortal, User GuideDirectoriesContact DetailsDepending on the directory involved,

Page 33

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 25Making CallsDirectoriesZooming in on an EntryYou can zoom in on a specific e

Page 34

Making Calls A31003-P1000-U102-7-7619, 02/200926 OpenScape Office, myPortal, User GuideDirectories6. To abort an ongoing search, click Stop. 7. To del

Page 35 - 5 Screen Pops

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 27Making CallsDirectories4.3.4 How to Add a Personal ContactPrerequisites: •

Page 36 - Screen Pops

Making Calls A31003-P1000-U102-7-7619, 02/200928 OpenScape Office, myPortal, User GuideFavorites List• Click on the relevant personal contact. • Mark

Page 37

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 29Making CallsFavorites ListWhen an internal subscriber is absent, you can det

Page 38

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 31 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 39 - 6 Functions During a Call

Making Calls A31003-P1000-U102-7-7619, 02/200930 OpenScape Office, myPortal, User GuideFavorites List4.4.2 How to Rename a Group in the Favorites Lis

Page 40 - 6.3 How to End a Call

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 31Making CallsFavorites List3. Drag the desired contact to the group name in t

Page 41 - 6.5 How to End a Call

Making Calls A31003-P1000-U102-7-7619, 02/200932 OpenScape Office, myPortal, User GuideJournal4.5 JournalThe Journal is the list of all your inbound

Page 42 - 7 Controlling Availability

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 33Making CallsJournalGroupingThe calls in all folders are grouped by the same

Page 43 - 7.2 Presence status

Making Calls A31003-P1000-U102-7-7619, 02/200934 OpenScape Office, myPortal, User GuideJournal4. Double-click on the triangle on the left of the relev

Page 44

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 35Screen Pops5 Screen PopsScreen Pops (also called pop-up windows) offer you

Page 45 - Presence status

Screen Pops A31003-P1000-U102-7-7619, 02/200936 OpenScape Office, myPortal, User GuideHow to Enable or Disable Screen Pops on Inbound CallsScreen Pops

Page 46

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 37Screen PopsHow to Enable or Disable the Opening of Personal Contacts on Inbo

Page 47

Screen Pops A31003-P1000-U102-7-7619, 02/200938 OpenScape Office, myPortal, User GuideHow to Enable Screen Pops for New Voicemails and Fax Messages• I

Page 48

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 39Functions During a CallHow to Configure the Transfer Method6 Functions Duri

Page 49 - Appointments when Absent

Contents A31003-P1000-U102-7-7619, 02/20094 OpenScape Office, myPortal, User Guide4.5.2 How to Sort the Journal . . . . . . . . . . . . . . . . . . .

Page 50 - 7.3 CallMe service

Functions During a Call A31003-P1000-U102-7-7619, 02/200940 OpenScape Office, myPortal, User GuideHow to Transfer a Call• If you want to use a blind (

Page 51 - Status-based Call Forwarding

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 41Functions During a CallHow to End a CallStep by Step: 1. Click on Record in

Page 52 - Rule-Based Call Forwarding

Controlling Availability A31003-P1000-U102-7-7619, 02/200942 OpenScape Office, myPortal, User GuideHow to Forward a Call to your Voicemail Box7 Contr

Page 53

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 43Controlling AvailabilityPresence status7.2 Presence statusThe Presence stat

Page 54

Controlling Availability A31003-P1000-U102-7-7619, 02/200944 OpenScape Office, myPortal, User GuidePresence statusCallMe is shown in the Favorites lis

Page 55

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 45Controlling AvailabilityPresence status• Meeting•Sick• Pause• Out of the Off

Page 56

Controlling Availability A31003-P1000-U102-7-7619, 02/200946 OpenScape Office, myPortal, User GuidePresence statusScreen Pops on Changing the Presence

Page 57 - 7.6 Personal AutoAttendant

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 47Controlling AvailabilityPresence status3. Click OK. Related Topics• Presence

Page 58

Controlling Availability A31003-P1000-U102-7-7619, 02/200948 OpenScape Office, myPortal, User GuidePresence status3. Select one of the following optio

Page 59

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 49Controlling AvailabilityPresence status7.2.6 How to Enable or Disable the A

Page 60 - Personal AutoAttendant

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 5Contents8.2.3 How to Determine the Dial-in Number for a Scheduled or Permane

Page 61

Controlling Availability A31003-P1000-U102-7-7619, 02/200950 OpenScape Office, myPortal, User GuideCallMe service7.2.8 How to Enable or Disable Scree

Page 62

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 51Controlling AvailabilityStatus-based Call ForwardingActivationYou can activa

Page 63

Controlling Availability A31003-P1000-U102-7-7619, 02/200952 OpenScape Office, myPortal, User GuideRule-Based Call ForwardingYou can configure status-

Page 64 - 8.1 Ad-hoc conference

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 53Controlling AvailabilityRule-Based Call ForwardingWhen an inbound call is re

Page 65 - Ad-hoc conference

Controlling Availability A31003-P1000-U102-7-7619, 02/200954 OpenScape Office, myPortal, User GuideRule-Based Call Forwarding• If you do not want the

Page 66

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 55Controlling AvailabilityRule-Based Call Forwarding5. If you want to change t

Page 67

Controlling Availability A31003-P1000-U102-7-7619, 02/200956 OpenScape Office, myPortal, User GuideRule-Based Call Forwarding7.5.3 How to Copy a Call

Page 68

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 57Controlling AvailabilityPersonal AutoAttendant4. Click on Yes, followed by S

Page 69 - 8.2 Scheduled Conference

Controlling Availability A31003-P1000-U102-7-7619, 02/200958 OpenScape Office, myPortal, User GuidePersonal AutoAttendantAnnouncementsWhen this profil

Page 70 - Scheduled Conference

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 59Controlling AvailabilityPersonal AutoAttendantExample: dynamic announcements

Page 71

Contents A31003-P1000-U102-7-7619, 02/20096 OpenScape Office, myPortal, User Guide11 Configuration . . . . . . . . . . . . . . . . . . . . . . . . .

Page 72

Controlling Availability A31003-P1000-U102-7-7619, 02/200960 OpenScape Office, myPortal, User GuidePersonal AutoAttendant7.6.1 How to Edit a Profile

Page 73 - Conference

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 61Conferencing (only HiPath OpenOffice ME)8 Conferencing (only HiPath OpenOff

Page 74 - Conference Controller

Conferencing (only HiPath OpenOffice ME) A31003-P1000-U102-7-7619, 02/200962 OpenScape Office, myPortal, User GuideEvery arrow between the communicati

Page 75 - 8.3 Permanent Conference

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 63Conferencing (only HiPath OpenOffice ME)• Disconnect or reconnect conference

Page 76 - Permanent Conference

Conferencing (only HiPath OpenOffice ME) A31003-P1000-U102-7-7619, 02/200964 OpenScape Office, myPortal, User GuideAd-hoc conference8.1 Ad-hoc confer

Page 77

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 65Conferencing (only HiPath OpenOffice ME)Ad-hoc conference4. Click in the AdH

Page 78

Conferencing (only HiPath OpenOffice ME) A31003-P1000-U102-7-7619, 02/200966 OpenScape Office, myPortal, User GuideAd-hoc conference• From a directory

Page 79 - 9 Instant Messaging

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 67Conferencing (only HiPath OpenOffice ME)Ad-hoc conference8.1.5 How to Recon

Page 80 - 10 Voice Messages and Fax

Conferencing (only HiPath OpenOffice ME) A31003-P1000-U102-7-7619, 02/200968 OpenScape Office, myPortal, User GuideAd-hoc conference5. Click Save. Rel

Page 81

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 69Conferencing (only HiPath OpenOffice ME)Scheduled Conference8.2 Scheduled C

Page 82

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 7IntroductionmyPortal1 IntroductionThis document is intended for the users of

Page 83 - Voicemail

Conferencing (only HiPath OpenOffice ME) A31003-P1000-U102-7-7619, 02/200970 OpenScape Office, myPortal, User GuideScheduled Conferencesystem announce

Page 84

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 71Conferencing (only HiPath OpenOffice ME)Scheduled ConferenceEnding the Confe

Page 85 - Status for External Callers

Conferencing (only HiPath OpenOffice ME) A31003-P1000-U102-7-7619, 02/200972 OpenScape Office, myPortal, User GuideScheduled Conference9. Select the d

Page 86 - Status for Specific Callers

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 73Conferencing (only HiPath OpenOffice ME)Scheduled Conference8.2.3 How to De

Page 87 - Voicemail Box

Conferencing (only HiPath OpenOffice ME) A31003-P1000-U102-7-7619, 02/200974 OpenScape Office, myPortal, User GuideScheduled Conference9. Click Close.

Page 88 - 10.2 Managing Voicemail

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 75Conferencing (only HiPath OpenOffice ME)Permanent Conference4. Click on a co

Page 89 - Managing Voicemail

Conferencing (only HiPath OpenOffice ME) A31003-P1000-U102-7-7619, 02/200976 OpenScape Office, myPortal, User GuidePermanent ConferenceThe conference

Page 90

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 77Conferencing (only HiPath OpenOffice ME)Permanent Conference8.3.1 How to Co

Page 91

Conferencing (only HiPath OpenOffice ME) A31003-P1000-U102-7-7619, 02/200978 OpenScape Office, myPortal, User GuidePermanent Conference6. If you want

Page 92

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 79Instant MessagingHow to Send an Instant Message9 Instant MessagingInstant M

Page 93 - 10.3 Fax Box

Introduction A31003-P1000-U102-7-7619, 02/20098 OpenScape Office, myPortal, User GuideDisplay ConventionsRelated Topics• Introduction• Display Convent

Page 94 - 10.4 Managing Fax Messages

Voice Messages and Fax A31003-P1000-U102-7-7619, 02/200980 OpenScape Office, myPortal, User GuideVoicemail10 Voice Messages and FaxThe unified messag

Page 95 - Managing Fax Messages

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 81Voice Messages and FaxVoicemailAnnouncementsYou can record or import the fol

Page 96

Voice Messages and Fax A31003-P1000-U102-7-7619, 02/200982 OpenScape Office, myPortal, User GuideVoicemailExample: Announcement of your Presence statu

Page 97

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 83Voice Messages and FaxVoicemailBypassing the Password PromptIf you call the

Page 98 - 10.5 Sending Fax Messages

Voice Messages and Fax A31003-P1000-U102-7-7619, 02/200984 OpenScape Office, myPortal, User GuideVoicemail4. Click on Close, followed by OK. Related T

Page 99

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 85Voice Messages and FaxVoicemail11. Click on Close, followed by Save. Related

Page 100 - Voice Messages and Fax

Voice Messages and Fax A31003-P1000-U102-7-7619, 02/200986 OpenScape Office, myPortal, User GuideVoicemail4. Click Save. Related Topics• Voicemail• Pr

Page 101

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 87Voice Messages and FaxVoicemail10.1.7 How to Grant or Deny the Attendant Pe

Page 102 - User Menu Structure

Voice Messages and Fax A31003-P1000-U102-7-7619, 02/200988 OpenScape Office, myPortal, User GuideManaging Voicemail10.1.9 How to Select the Language

Page 103 - 11 Configuration

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 89Voice Messages and FaxManaging Voicemail•Group, if available• Call number, i

Page 104 - How to Edit your own Name

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 9IntroductionUser Interface Elements1.4 User Interface ElementsThe user inter

Page 105

Voice Messages and Fax A31003-P1000-U102-7-7619, 02/200990 OpenScape Office, myPortal, User GuideManaging VoicemailYou can save a voice messages as a

Page 106

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 91Voice Messages and FaxManaging Voicemail5. Click on the Play button in the s

Page 107 - How to Change the Password

Voice Messages and Fax A31003-P1000-U102-7-7619, 02/200992 OpenScape Office, myPortal, User GuideManaging Voicemail10.2.6 How to Save a Voice Message

Page 108

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 93Voice Messages and FaxFax Boxa) Click on the Deleted folder. b) Select the d

Page 109 - 11.12 Automatic Updates

Voice Messages and Fax A31003-P1000-U102-7-7619, 02/200994 OpenScape Office, myPortal, User GuideManaging Fax Messages4. Click on Close, followed by O

Page 110 - 11.13 Troubleshooting

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 95Voice Messages and FaxManaging Fax MessagesSaving a Fax Message as a FileYou

Page 111 - Troubleshooting

Voice Messages and Fax A31003-P1000-U102-7-7619, 02/200996 OpenScape Office, myPortal, User GuideManaging Fax Messages4. Click in the context menu on

Page 112

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 97Voice Messages and FaxManaging Fax Messages5. Select a folder in the Save wi

Page 113

Voice Messages and Fax A31003-P1000-U102-7-7619, 02/200998 OpenScape Office, myPortal, User GuideSending Fax Messages4. If you want to reverse the sor

Page 114

A31003-P1000-U102-7-7619, 02/2009OpenScape Office, myPortal, User Guide 99Voice Messages and FaxNotification Service for Messages10.6 Notification Se

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