Siemens HiPath 5000 RSM Operations Instructions

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Basic Operating Instructions10Basic Operating InstructionsoptiPoint 600 office Control PanelKeys fortelephonesettingsIlluminated touchscreen display,3

Step by StepTeam and Executive/Secretary Functions with Trunk Keys100Deactivating call forwarding:Press the key. The LED lights upSelect and confirm.o

Team and Executive/Secretary Functions with Trunk Keys101Step by StepUsing DSS KeysEach team member has a DSS key for every other mem-ber in the team.

Step by StepTeam and Executive/Secretary Functions with Trunk Keys102Transferring a Call in ProgressPress the DSS key and announce the call, if desire

Team and Executive/Secretary Functions with Trunk Keys103Step by StepTransferring Calls Directly to the Executive (Only in an Executive/Secretary Grou

Step by StepUsing Other Team Functions104Using Other Team FunctionsTurning Group Call On and OffIf this function has been configured (contact your ser

Using Other Team Functions105Step by StepYou belong to multiple groups or to one group with trunk keys (including executive/secretary teams).Select an

Step by StepUsing Other Team Functions106Accepting a Call for Another Member of Your TeamYou can accept calls for other telephones in your team from y

Using Other Team Functions107Step by StepSaving, displaying, and deleting telephones for the ringing group:Press the key. The LED lights upSelect and

Step by StepUsing Other Team Functions108Uniform Call Distribution (UCD)If this function has been configured (contact your ser-vice personnel), you be

Using Other Team Functions109Step by StepRequesting and activating a work time:If you want to follow-up on the last call you answered without being di

Basic Operating Instructions11Step by StepHow to Use these Operating InstructionsYou will find a graphic representation of the steps in log-ical seque

Step by StepUsing Local Applications110Using Local ApplicationsEntering CharactersYou can enter text, digits and symbols in local applica-tions in any

Using Local Applications111Step by Stepe.g. Enter alphanumeric characters and symbols. Switch to diacritical marks. The option for entering

Step by StepUsing Local Applications112Entering Characters via the KeypadThe table shows how to enter characters in a local ap-plication’s text fields

Using Local Applications113Step by StepExternal KeyboardKey functions are easy to use with the optional external keyboard.Toggle between the Phone tab

Step by StepUsing Local Applications114Personal DirectoryThe Personal function on your optiPoint 600 office enables you to save telephone numbers and

Using Local Applications115Step by StepCreating a New EntryClick on the Personal tab.The personal directory opens.Click on the softkey.if necessary DE

Step by StepUsing Local Applications116On page 1 you can enter a name and up to three tele-phone numbers, On page 2 you can enter any additional infor

Using Local Applications117Step by StepSelecting/Finding an Entry to be Modified or DeletedPrecondition: The personal directory contains entries/names

Step by StepUsing Local Applications118Mark the name you want.A scroll bar is displayed if more than six names are saved. You can browse the list by d

Using Local Applications119Step by StepEditing/Deleting/Changing an EntryPrecondition: You have marked an entry/name and clicked on the "Edit&quo

Step by StepBasic Operating Instructions12Screen DisplaysThe graphics-enabled touchscreen display shows:• Data from the internal telephone directory Æ

Step by StepUsing Local Applications120Changing an entryClick on the softkey.The first page of the two-page "Change directory entry" in-put

Using Local Applications121Step by StepThe following softkeys are available:Cancel the display. If you have made any changes, con-firmation will be re

Step by StepUsing Local Applications122Displaying an EntryPrecondition: You have marked an entry/name and clicked on the "Details" softkey Æ

Using Local Applications123Step by StepDisplaying the Number of Existing EntriesClick on the Personal tab.The personal directory opens.Click on the so

Step by StepUsing Local Applications124Importing or Exporting a Personal Directory via USBYou can transfer all your personal directory entries from yo

Using Local Applications125Step by StepImporting/Exporting the Personal Directory via LANYou can transfer all personal directory entries from a server

Step by StepUsing Local Applications126Settings for data transfer via LANClick on the Service tab. or ;Click on the menu item "Personal Options&q

Using Local Applications127Step by StepChanging CaptionsYou can change the captions such as "Name" or "Mobile" that designate the

Step by StepUsing Local Applications128The following softkeys are available:Cancel the display. If you have made any changes, con-firmation will be re

Using Local Applications129Step by StepCorporate DirectoryThe "Corporate" application’s start display features a search mask which provides

Basic Operating Instructions13Step by Step... With Function KeysIf you saved a function on a key Æ page 69, you can ac-cess it directly as follows :Pr

Step by StepUsing Local Applications130Advanced SearchIn comparison to the fast search Æ page 53 the ad-vanced search provides options for searching o

Using Local Applications131Step by StepThe following softkeys are available:Cancel the display.The display changes to fast search Æ page 129.Delete th

Step by StepUsing Local Applications132Displaying results"Searching" appears in the top right of the display when the search is running. The

Using Local Applications133Step by StepDisplaying an entryPrecondition: You have marked an entry/name and clicked on the "Details" softkey Æ

Step by StepUsing Local Applications134WAP BrowserThe "Web access" application provides access to infor-mation on the corporate intranet.Req

Using Local Applications135Step by StepWAP browser Options menuThe following functions can be performed on every WAP page via the WAP browser’s Option

Step by StepUsing Local Applications136Local SettingsBesides options for personal directory settings (Æ page 123 onwards), the "Service" app

Using Local Applications137Step by StepCalibrating the TouchscreenBy calibrating the touchscreen of your optiPoint 600 office you can customize the di

Step by StepUsing Local Applications138Selecting your Operating LanguageYou can change the language of the menus and text out-put in local application

Using Local Applications139Step by StepSelecting a Language for the External KeyboardYour optiPoint 600 office tries to automatically detect the langu

Basic Operating Instructions14Display with Touchscreen FunctionalityIn addition to situation-dependent functions, you can also use and access local ap

Step by StepUsing Local Applications140Setting a Password for Personal OptionsYou can change or delete the default password for ac-cessing the "P

Using Local Applications141Step by StepSetting Web Access ParametersIf WAP server access is password-protected, you must enter the access data here.Cl

Step by StepUsing Local Applications142Setting Dialing RulesThe station numbers in your corporate directory Æ page 129 are available in the internatio

Special Function in the LAN (PC Network)143Step by StepSpecial Function in the LAN (PC Network)If your telephone is operating in a HiPath 5000 RSM en-

Step by StepSpecial Function in the LAN (PC Network)144Transferring Call ForwardingYou can activate/deactivate call forwarding Æ page 77 for your tele

Special Function in the LAN (PC Network)145Step by StepUsing Night AnswerIf authorized (contact your service personnel), you can define telephones in

Step by StepSpecial Function in the LAN (PC Network)146Activating and Deactivating a Ringing GroupYou can have calls for your telephone signaled audib

Special Function in the LAN (PC Network)147Step by StepControlling RelaysIf this feature is configured (contact your service per-sonnel), you can also

Step by StepSpecial Function in the LAN (PC Network)148Opening the DoorIf this feature is configured (contact your service per-sonnel), you can also a

Labeling, Documentation and Accessories149Labeling, Documentation and AccessoriesLabeling Key FieldsYou can chose from the following options to label

Basic Operating Instructions15The Applications tab contains local applications, such as:• Personal: personal telephone directory Æ page 114• Corporate

Labeling, Documentation and Accessories150Attaching a Station Number LabelSelf-adhesive call-number labels are also delivered with your optiPoint.Writ

Labeling, Documentation and Accessories151AccessoriesThe following accessories help you customize your telephone to your indi-vidual preferences. opti

Fixing Problems152Fixing ProblemsTelephone Maintenance• Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth.• If the t

Fixing Problems153Step by StepResponding to Error Messages on the ScreenPossible cause:The station number is incorrect.Possible response:Enter a corre

Step by StepFixing Problems154Restart the TelephoneOther errors (e.g. the display shows "System forced logoff") can be repaired sometimes by

155IndexIndexAaccessories ... 151account code ... 58activating

156IndexDdeleting advisory messages ... 83desk microphone ... 151details, fax ...

157IndexGgroup call ... 104in a team ... 102Hhandsfree an

158IndexOopen listening ... 19opening door ... 28with a code ...

159IndexTteam with trunk keys ... 96telephonecleaning ... 152locking ...

Basic Operating Instructions16Functions You Can UseBasic and Enhanced FunctionsYou can use all basic and enhanced communications platform functions th

Overview of Functions and Codes (Alphabetical)160%Overview of Functions and Codes (Alphabetical)The table below lists all available functions as they

Overview of Functions and Codes (Alphabetical)161%Door opener onDoor opener off99*89#89XXDTMF dialing 9*53 XForwarding on1=all calls2=external calls o

Overview of Functions and Codes (Alphabetical)162%RelocateComplete Relocate 99*9419#9419XReserve trunk 9 XReset services 9 #0 XRetrieve call 9*63 XRin

Overview of Functions and Codes (Alphabetical)163%UCDLog onLog offAvailableNot availableWork onWork offUCD night onUCD night offCalls in queue99999999

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Basic Operating Instructions17Using the Telephone Efficiently• You probably have certain colleagues or external parties with whom you talk on the phon

Step by StepMaking and Answering Calls18Making and Answering CallsSpecial default ring signaling is set for your telephone:• When you receive an inter

Making and Answering Calls19Step by StepEnding the call:Press the key. The LED goes out.orPress the key.Notes on speakerphone mode:• Tell the other pa

2Before You BeginThese operating instructions describe the optiPoint 600 office telephone on your HiPath 3000 / 5000 RSM.They describe all functions y

Step by StepMaking and Answering Calls20Switching to Speakerphone Mode Precondition: You are conducting a call with the hand-set. and IHold down the k

Making and Answering Calls21Step by StepPlacing the first call on hold and answering the sec-ond call:Select and confirm.orF>>Press the key. The

Step by StepMaking and Answering Calls22Turning the Call Waiting Tone On and OffYou can suppress the call waiting tone (every six sec-onds) for extern

Making and Answering Calls23Step by StepRejecting CallsYou can reject calls which you do not wish to take. The call is then signaled at another defina

Step by StepMaking and Answering Calls24Using Timed RemindersPrecondition: You must have saved a timed reminder Æ page 74. The current time is the tim

Making and Answering Calls25Step by StepEnabling and Disabling Handsfree AnswerbackSelect and confirm.ororFB? or GB?Enter the code for "on"

Step by StepMaking and Answering Calls26Turning Ringer Cutoff On and OffYou can activate the ringer cutoff function if you do not want the receive any

Making and Answering Calls27Step by StepTurning the Microphone On and OffTo prevent the other party from listening in while you consult with someone i

Step by StepMaking and Answering Calls28Answering Calls from the Entrance Telephone and Opening the DoorIf an entrance telephone has been programmed,

Making and Answering Calls29Step by StepOpening the door with a code (at the door):DAfter ringing the bell, enter the five-digit code (using the keypa

Contents3Basic Operating Instructions. . . . . . . . . . . . . . . . . . . 10optiPoint 600 office Control Panel . . . . . . . . . . . . . . . . . . .

Step by StepMaking and Answering Calls30Display Number of Waiting Calls and Overload IndicationYou can show the number of external waiting calls on th

Making Calls31Step by StepMaking CallsOff-Hook DialingCLift the handset.DInternal calls: Enter the station number.External calls: Enter the external c

Step by StepMaking Calls32En-Bloc Sending/Correcting NumbersIf this feature is configured (contact your service per-sonnel), a connection is not attem

Making Calls33Step by StepCaller ID SuppressionYou can prevent your station number or name from ap-pearing on the displays of external parties you cal

Step by StepMaking Calls34Activating Tone Dialing (DTMF Suffix-Dialing)You can transmit dual-tone multifrequency (DTMF) sig-nals to control devices su

Making Calls35Step by StepReserve TrunkIf this feature is configured (contact your service per-sonnel), you can reserve a busy trunk for your own use.

Step by StepMaking Calls36Trunk FlashTo activate ISDN-type services and features through the network carrier’s analog trunks or those of other com-mun

Making Calls37Step by StepAssociated Dialing/Dialing AidIf this function has been configured (contact your ser-vice personnel), you can use a dialing

Step by StepCalling Multiple Parties Simultaneously38Calling Multiple Parties SimultaneouslyCalling a Second Party (Consultation Hold)You can call a s

Calling Multiple Parties Simultaneously39Step by StepCombine the calling parties into a three-party con-ferenceSelect and confirm.or F<Press the ke

Contents4Answering a Call With a Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Turning Do Not Disturb On and Off. . . . . . .

Step by StepCalling Multiple Parties Simultaneously40Select and confirm.or F<Press the key. The LED lights up. Enter the code. The LED goes out.Che

Calling Multiple Parties Simultaneously41Step by StepRemoving the ISDN Central Office Party From the Conference (Only for U.S.)Select and confirm.orF=

Step by StepCalling Multiple Parties Simultaneously42DEnter the group’s station number. HAnnounce the call.When a member of the group accepts the call

Calling Multiple Parties Simultaneously43Step by StepParking a CallYou can park up to ten calls, either internal, external, or both. Parked calls can

Step by StepCalling Multiple Parties Simultaneously44Placing External Calls on HoldIf you have programmed a key on your telephone as a hold key Æ page

Making Calls to Stored Destinations45Step by StepMaking Calls to Stored DestinationsRedialing a NumberThe last three external telephone numbers dialed

Step by StepMaking Calls to Stored Destinations46Retrieving the Caller ListPrecondition: The service personnel in charge set up a caller list for your

Making Calls to Stored Destinations47Step by StepEnding a retrieve operationSelect and confirm.or or Click on the softkey or press the key.orPress th

Step by StepMaking Calls to Stored Destinations48Removing an Entry from the Caller ListPrecondition: You have retrieved the caller list, the call you

Making Calls to Stored Destinations49Step by StepDialing from the Internal DirectoryIf this function has been configured (ask the service per-sonnel),

Contents5Making Calls to Stored Destinations . . . . . . . . . . . . 45Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Step by StepMaking Calls to Stored Destinations50Press keys to enter the first letters of a name. Every let-ter entered narrows down your selection. U

Making Calls to Stored Destinations51Step by StepDialing from the Personal DirectoryPrecondition: The personal directory contains entries/names with c

Step by StepMaking Calls to Stored Destinations52Dialing the default call number:Precondition: One of the call numbers entered for the marked name was

Making Calls to Stored Destinations53Step by StepDialing from the Corporate DirectoryPrecondition: You can access a corporate directory via LAN.Select

Step by StepMaking Calls to Stored Destinations54Dialing a call number:if necessary If there is more than one suitable entry/name, select the entry y

Making Calls to Stored Destinations55Step by StepUsing Repertory Dialing KeysPrecondition: You have saved a station number on a repertory dialing key

Step by StepDisplaying and Assigning Call Charges56Displaying and Assigning Call ChargesDisplaying Call Charges (Not for U.S.)For the current call:The

Displaying and Assigning Call Charges57Step by StepDisplaying Call Charges for Another Telephone (Not for U.S.)If this function is configured (contact

Step by StepDisplaying and Assigning Call Charges58Dialing with Call Charge AssignmentYou can assign external calls to certain projects.Precondition:

If You Cannot Reach a Destination ...59Step by StepIf You Cannot Reach a Destination ...Using CallbackIf a user is busy or is not answering, you can s

Contents6Saving Station Numbers, Functions, Procedures and Appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67Saving Repert

Step by StepIf You Cannot Reach a Destination ...60Deleting a displayed entry:Press the "OK" dialog key to confirm your selectionEnding call

If You Cannot Reach a Destination ...61Step by StepBusy Override - Joining a Call in ProgressThis function is only available if it has been configured

Step by StepTelephone Settings62Telephone SettingsAdjusting the Ring VolumeJ or KPress these keys while the phone is idle.Confirm.J or KTo raise or lo

Telephone Settings63Step by StepAdjusting the Attention Ring VolumeIf you belong to a team that uses trunk keys, the tele-phone can alert you to other

Step by StepTelephone Settings64Selecting the Language of Screen PromptsYou can change the dialog language in the "Phone" tab.To change the

Telephone Settings65Step by StepLocking the Telephone to Prevent Un-authorized UseYou can prevent unauthorized persons from using your telephone and i

Step by StepTelephone Settings66Saving Your PINTo use the functions• to prevent unauthorized persons from using your telephone Æ page 65• to use anoth

Saving Station Numbers, Functions, Procedures and Appointments67Step by StepSaving Station Numbers, Func-tions, Procedures and Appoint-mentsYou can sa

Step by StepSaving Station Numbers, Functions, Procedures and Appointments68or If you make a mistake:Select and confirm. This deletes all entered digi

Saving Station Numbers, Functions, Procedures and Appointments69Step by Stepor If you make a mistake:Select and confirm. This deletes all entered digi

Contents7Controlling Relays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93Sensors (HiPath 3300/3350/3500/3550 O

Step by StepSaving Station Numbers, Functions, Procedures and Appointments70Meaning of LED Signals for Saved Functions:Call forwarding, Forwarding - t

Saving Station Numbers, Functions, Procedures and Appointments71Step by StepTrunk group key:At least one trunk is free.All trunks in the trunk group a

Step by StepSaving Station Numbers, Functions, Procedures and Appointments72Assigning a Procedure (Operating Steps) to a KeyStation numbers and functi

Saving Station Numbers, Functions, Procedures and Appointments73Step by StepConfirm.orSelect and confirm.US: Exit?UK: End?US: Another key?UK: Program

Step by StepSaving Station Numbers, Functions, Procedures and Appointments74Saving AppointmentsYou can tell your telephone to give you a call when you

Testing the Telephone75Step by StepTesting the TelephoneTesting the Telephone FunctionsYou can test your telephone functions.Precondition: Your teleph

Step by StepTesting the Telephone76Checking the Key AssignmentsYou can check the assignment of keys on your tele-phone to see which functions are prog

Call Forwarding77Step by StepCall ForwardingUsing Variable Call ForwardingYou can immediately forward internal or external calls to different internal

Step by StepCall Forwarding78Using Night AnswerWhen night answer mode is active, for example during a lunch break or after office hours, all external

Call Forwarding79Step by StepCall Forwarding in the Carrier Networkand Forwarding Multiple Subscriber Numbers (MSN) (Not for U.S.)If this function has

Contents8ØLocal applicationsUsing Local Applications . . . . . . . . . . . . . . . . . . . . .110Entering Characters . . . . . . . . . . . . . . . . .

Step by StepUsing Other Functions80Using Other FunctionsSending a MessageYou can send short text messages to users who have system telephones. Transmi

Using Other Functions81Step by StepEntering text via the keypad9 ... B, F, GEnter text (max. 24 characters) via the keypad. Digit keys must be pressed

Step by StepUsing Other Functions82After entering text:Confirm.Deleting/Displaying the Message SentSelect and confirm.orG?AEnter the code.Follow the d

Using Other Functions83Step by StepLeaving an Advisory MessageYou can leave an advisory message on your telephone screen for internal callers who want

Step by StepUsing Other Functions84Using Another Telephone Like Your OwnOther people can temporarily use your telephone for outgoing calls as though i

Using Other Functions85Step by StepChange Call Number (Relocate)You can put your call number on every other available telephone when it is set up (ask

Step by StepUsing Other Functions86Fax Details and Message on Answer-ing MachineIf a fax or answering machine is connected to your sys-tem and you hav

Using Other Functions87Step by StepSilent Monitor (UP0/E only)If this function has been configured (contact your ser-vice personnel), you can join a c

Step by StepUsing Other Functions88Activating Functions for Another Te le ph on eIf this function has been configured (contact your ser-vice personnel

Using Other Functions89Step by StepLocking Another Telephone to Prevent Unauthorized UseIf this function has been configured (contact your ser-vice pe

Contents9ØAll About Your TelephoneLabeling, Documentation and Accessories . . . . . 149Labeling Key Fields . . . . . . . . . . . . . . . . . . . . . .

Step by StepUsing Other Functions90• Send a message, code: *68/#68 Æ page 80• Leave an advisory message, code: *69/#69 Æ page 83• Group ringing, code:

Using Other Functions91Step by StepUsing Functions in ISDN via Code Dialing (Keypad Dialing)If authorized (contact your service personnel), you can se

Step by StepUsing Other Functions92Controlling Connected Computers or OtherPrograms and Telephone Data Service(HiPath 3500/3550/3700/3750Only)If this

Using Other Functions93Step by StepControlling RelaysIf this function has been configured (contact your ser-vice personnel), you can turn up to four r

Step by StepUsing Other Functions94Radio Paging (Not for U.S.)If paging equipment is connected to your system (con-tact your service personnel), you c

Using Other Functions95Step by StepSelect and confirm.orAnswering the page from the nearest telephone:CLift the handset.Press the key. The LED lights

Step by StepTeam and Executive/Secretary Functions with Trunk Keys96Team and Executive/SecretaryFunctions with Trunk KeysIf this function has been con

Team and Executive/Secretary Functions with Trunk Keys97Step by StepAnswering Calls with Trunk KeysPrecondition: Your telephone is ringing and/or the

Step by StepTeam and Executive/Secretary Functions with Trunk Keys98Retrieving the call:Press the slowly flashing trunk key.Switching Between Phone Ca

Team and Executive/Secretary Functions with Trunk Keys99Step by StepForwarding Calls on LinesYou can immediately forward internal or external calls on