Siemens 9751 CBX User's Guide

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Summary of Contents

Page 1 - User Guide

ROLMphone 300/600 SeriesGU30-1550-03User Guidefor ROLM 9751 CBX Release 9006i

Page 2

x ROLMphone 300/600 User Guide

Page 3 - Contents

3–36 ROLMphone 300/600 User GuideTo set up a station speed key on a non-display telephone➩Press the Station Speed (SPEED) key twice.You will hear the

Page 4

Making Calls 3–373. Making CallsTo dial using a station speed code➩Press the Station Speed (SPEED) key.You will hear the confirmation tone, followed

Page 5 - Contents v

3–38 ROLMphone 300/600 User GuideNoteYou cannot clear a station speed key on a non-display telephone or any telephone without a Clear key, though you

Page 6

Making Calls 3–393. Making CallsSystem Speed DialingIf you have the System Speed Dialing feature set up on your CBX, you can dial frequently called i

Page 7 - Tables vii

3–40 ROLMphone 300/600 User GuideTrunk QueuingThe Trunk Queuing features complete calls for you to outside numbers when all available trunks (outside

Page 8

Making Calls 3–413. Making CallsTo cancel trunk callback queuing from a display telephone➩Press the Callback (CALLBCK) key until the auto-callback re

Page 9 - Figures ix

3–42 ROLMphone 300/600 User GuideTo cancel trunk standby queuing➩Hang up.

Page 10

Answering Calls 4–14. Answering CallsChapter 4 Answering CallsMailbox Reminder Messages and Notifications . . . . . . . . . . . . . . . . . .4–3Remi

Page 11 - How To Use This Guide

4–2 ROLMphone 300/600 User Guide

Page 12

Answering Calls 4–34. Answering CallsMailbox Reminder Messages and NotificationsIf your telephone has been set up at the CBX with a mailbox, it will

Page 13 - Related Publications

How To Use This Guide xiHow To Use This GuideThis guide explains how to use the many features of your ROLMphone 300/600 series telephone. Be sure to

Page 14

4–4 ROLMphone 300/600 User GuideTo answer a reminder message or a PhoneMail notification➩When the message or PhoneMail notification that you want to a

Page 15 - Chapter 1 Introduction

Answering Calls 4–54. Answering CallsDisplaying Specific Kinds of Messages and NotificationsIf you have a display phone, you can display specific kin

Page 16

4–6 ROLMphone 300/600 User GuideTo display ROLMfax notifications➩Press the MAILBOX key.➩Dial 2.Your ROLMfax notifications are displayed. Press the MAI

Page 17 - Introduction 1–3

Answering Calls 4–74. Answering CallsReminder Messages and Notifications on Non-Display PhonesOn a non-display telephone, the Mailbox status light tu

Page 18

4–8 ROLMphone 300/600 User GuideTo turn off the Mailbox status light for a message or notification on a non-display telephone➩Get a dial tone.➩Dial #

Page 19 - Introduction 1–5

Answering Calls 4–94. Answering CallsPickupThe Pickup features let you answer calls that are ring-ing, on hold, queued, or parked at other extensions

Page 20

4–10 ROLMphone 300/600 User GuideStation PickupStation Pickup lets you answer a call that is ringing, on hold, queued, or parked at any extension, pro

Page 21 - Data Communications Option

Moving Calls 5–15. Moving CallsChapter 5 Moving CallsForwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 22 - Headset/Recorder Option

5–2 ROLMphone 300/600 User Guide

Page 23 - Electret Headset Option

Moving Calls 5–35. Moving CallsForwardingForwarding automatically redirects your incoming calls to another extension or an outside number, referred t

Page 24 - Keyboard Expansion Option

xii ROLMphone 300/600 User GuideAppendix A Feature Access Codes lists the codes that can be dialed to use system features.Appendix B Help! presents so

Page 25 - Analog Adapter Option

5–4 ROLMphone 300/600 User GuideTo restore Fixed Forwarding➩Get a dial tone.➩Dial # 9 0.You will hear the confirmation tone. If you have a display tel

Page 26 - ROLMphone Basics

Moving Calls 5–55. Moving CallsTo forward internal and external calls under all conditions➩Get a dial tone.➩Press the FORWARD key.➩Dial the extension

Page 27 - Introduction 1–13

5–6 ROLMphone 300/600 User Guide➩Continue pressing FORWARD to scroll through the following Variable Forwardingoptions:–FWD-ALL-BOTHForward both intern

Page 28 - Feature Keys

Moving Calls 5–75. Moving CallsYour primary line key status light flickers and the FORWARD status light turns on to indicate that Variable Forwarding

Page 29 - Frequently Used Keys

5–8 ROLMphone 300/600 User GuideTo set up Variable Forwarding options on a non-display phone or on a display phone without a Program key or a Forward

Page 30

Moving Calls 5–95. Moving Calls➩Dial the extension to which you want your calls forwarded. For all-condition forwarding (# 9 1, # 9 2, # 9 3), you ca

Page 31

5–10 ROLMphone 300/600 User GuideYou will hear the confirmation tone. If your telephone has a FORWARD key, the FORWARD status light turns off. If you

Page 32 - Speakerphone

Moving Calls 5–115. Moving CallsRelay ForwardingWhen one telephone is set up to forward calls to a second telephone, Relay Forwarding lets the user a

Page 33 - Voice Volume Keys

5–12 ROLMphone 300/600 User GuideParkPark lets you move a call to an extension and hold it there, without ringing that extension. You or another party

Page 34

Moving Calls 5–135. Moving CallsTo park a call to your extension➩Press the TRANSFR key. You will hear the confirmation tone, followed by the dial ton

Page 35 - 1. Introduction

Related Publications xiiiRelated PublicationsThe following list presents the titles and brief descrip-tions of other useful Siemens Rolm publications

Page 36 - Ring Tone

5–14 ROLMphone 300/600 User GuideTo pick up a call parked on your extension while your extension was busy➩Press the PICKUP key, or get a dial tone and

Page 37 - Where to Go for Assistance

Moving Calls 5–155. Moving CallsSystem HoldSystem Hold lets you move a call to a system slot (a temporary holding place) and hold it there. The call

Page 38 - Getting Started

5–16 ROLMphone 300/600 User GuideTo place a call on system hold on a non-display phone or a dis-play phone with-out a System Hold key➩Press the TRANSF

Page 39 - Chapter 2 Using Your Phone

Blocking Calls 6–16. Blocking CallsChapter 6 Blocking CallsDo Not Disturb. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 40

6–2 ROLMphone 300/600 User Guide

Page 41 - Quick and Easy

Blocking Calls 6–36. Blocking CallsDo Not DisturbThe Do Not Disturb feature lets you temporarily block incoming calls to your telephone. Althoughinco

Page 42 - Making a Call

6–4 ROLMphone 300/600 User GuidePrivacyThe Privacy feature lets you:• prevent callers from using the Busy Override feature to break through to your ex

Page 43 - Answering a Call

Blocking Calls 6–56. Blocking CallsTo cancel Privacy during a call➩Press the PRIVACY key, or press TRANSFR and dial # # 2. The PRIVACY status light t

Page 44 - Hanging Up

6–6 ROLMphone 300/600 User GuideAutomatic PrivacyIf your telephone has been assigned the Automatic Privacy feature, no one can bridge (or join) your c

Page 45 - Internal Calls

Managerial Features 7–17. Managerial FeaturesChapter 7 Managerial FeaturesAccount Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 46

xiv ROLMphone 300/600 User Guide

Page 47 - Using Your Phone 2–9

7–2 ROLMphone 300/600 User Guide

Page 48 - External Calls

Managerial Features 7–37. Managerial FeaturesAccount NumberThe Account Number feature lets you charge an external call to an account by assigning an

Page 49 - Using Your Phone 2–11

7–4 ROLMphone 300/600 User GuideTo assign a call to an account during the call➩Press the ACCOUNT key. If you have a display telephone, ENTER ACCOUNT C

Page 50

Managerial Features 7–57. Managerial FeaturesNoteTo change the account to which you have assigned a call, simply assign the call to another account.

Page 51 - Using the Speaker

7–6 ROLMphone 300/600 User GuideBad Line ReportingIf you have a bad connection with an external call, Bad Line Reporting lets you report the bad conne

Page 52 - Using the Speakerphone

Managerial Features 7–77. Managerial FeaturesHunt GroupsA hunt group consists of a group of telephones set up to move an incoming call automatically

Page 53 - Voice Transmission

7–8 ROLMphone 300/600 User GuideStation Hunt GroupTo set up a station hunt group, a person who wants to be included sets up a destination, which is th

Page 54 - Open Listening

Managerial Features 7–97. Managerial FeaturesFor a circular-pattern station hunt group, after the initial round of advancing the call will be auto-ma

Page 55 - Putting a Call on Hold

7–10 ROLMphone 300/600 User GuideRemoving Yourself from a Hunt GroupIf you want to prevent hunt group calls from advancing to your phone, you can use

Page 56 - Hold on Hold

Managerial Features 7–117. Managerial FeaturesTo change your station hunt destination➩Remove your phone from the hunt group, as described on page 7–1

Page 57 - Using Your Phone 2–19

Introduction 1–11. IntroductionChapter 1 IntroductionThe ROLMphone 300 and 600 Series . . . . . . . . . . . . . . . . . . . . . . . . . .1–3ROLMphone

Page 58 - Transfer

7–12 ROLMphone 300/600 User GuideTo clear your station hunt destination➩Remove your phone from the hunt group, as described in the next section.➩Verif

Page 59 - Using Your Phone 2–21

Managerial Features 7–137. Managerial FeaturesTo join your hunt group➩Press the NO-HUNT key. The NO-HUNT status light turns off. If you have a displa

Page 60

7–14 ROLMphone 300/600 User GuidePIN Authorization FeaturesThe Personal Identification Number (PIN) Authoriza-tion feature lets you dial a unique numb

Page 61 - Using Your Mailbox

Managerial Features 7–157. Managerial FeaturesClass of Service ChangeoverYour telephone may be set up at the CBX to use one class of service (the pri

Page 62

7–16 ROLMphone 300/600 User GuideFollow-Me ForwardingFollow-Me Forwarding temporarily authorizes you to change your extension’s Variable Forwarding ta

Page 63 - Using Your Phone 2–25

Managerial Features 7–177. Managerial Features–# 9 5Forward both internal and external calls when your extension is either busy or you do not answer

Page 64

7–18 ROLMphone 300/600 User GuideForced AuthorizationWith the Forced Authorization feature, the system will prompt you to enter a personal identificat

Page 65 - Chapter 3 Making Calls

Managerial Features 7–197. Managerial FeaturesRemote AuthorizationThe Remote Authorization feature lets you activate your personal identification num

Page 66

7–20 ROLMphone 300/600 User GuideTo deactivate your PIN➩Get a dial tone.➩Dial * # 5 8.You will hear the confirmation tone. If you have a display telep

Page 67 - Bridged Call

Managerial Features 7–217. Managerial FeaturesTrace CallTrace Call lets you record a caller’s telephone number on a system printout. You can trace a

Page 68

1–2 ROLMphone 300/600 User Guide

Page 69 - Busy Override

7–22 ROLMphone 300/600 User Guide

Page 70 - Busy Standby Queuing

Feature Access Codes A–1Appendix A Feature Access CodesFeature Access Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 71 - Callback Request

A–2 ROLMphone 300/600 User Guide

Page 72

Feature Access Codes A–3Feature Access CodesIf you do not have a key on your phone for a feature available in your system and class of service, you c

Page 73 - Conference

A–4 ROLMphone 300/600 User GuideClass of Service Changeover• To restore your phone’s primary COS• To return your phone’s secondary COSCommunity (Com)

Page 74

Feature Access Codes A–5Forwarding, Variable - ExternalForwarding, Variable - InternalForwarding, Variable - Ring No AnswerForwarding, Variable - Can

Page 75 - Consultation

A–6 ROLMphone 300/600 User GuidePrivacyPrivacy - CancelSaved Number RedialSpeaker Call, Fixed One-WaySpeaker Call, One-WaySpeaker Call, One-Way Broad-

Page 76 - Direct Station Select (DSS)

Feature Access Codes A–7System HoldSystem Speed Dialing - First ListSystem Speed Dialing - Second ListTrace CallUniversal Night Answerthrough

Page 77 - Making Calls 3–13

A–8 ROLMphone 300/600 User Guide

Page 78

Help! B–1Appendix B Help!Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–3Self Test . . . .

Page 79 - Making Calls 3–15

Introduction 1–31. IntroductionThe ROLMphone 300 and 600 SeriesChapter 1 introduces you to the ROLMphone 300 series of telephones (RP300) and the RO

Page 80 - Direct Trunk Select

B–2 ROLMphone 300/600 User Guide

Page 81 - Intercom Features

Help! B–3IntroductionThis section presents some simple procedures that may help you correct problems with ROLMphone 300/600 series telephones.If you

Page 82 - Community (Com) Group Call

B–4 ROLMphone 300/600 User GuideSelf TestThe Self Test should be the initial step in trouble-shooting problems with ROLMphone 300/600 series telephone

Page 83 - Making Calls 3–19

Help! B–5Other ProblemsThe dial tone is not audible through the handset, though everything else works.Verify that the handset cord is securely connec

Page 84

B–6 ROLMphone 300/600 User Guide

Page 85 - Mailbox Reminder Message

ROLMphone Differences on Release 9006i C–1Appendix C ROLMphone Differences on Release 9006iIntroduction . . . . . . . . . . . . . . . . . . . . . . .

Page 86

C–2 ROLMphone 300/600 User Guide

Page 87 - Repertory Dialing (Repdial)

ROLMphone Differences on Release 9006i C–3IntroductionThis appendix briefly summarizes the differences in ROLMphone features on the Release 9006i CBX

Page 88

C–4 ROLMphone 300/600 User GuideFeatures that Have Been Changed or Replaced on Release 9006i•Auto Intercom is no longer a separate feature. The same r

Page 89 - Making Calls 3–25

ROLMphone Differences on Release 9006i C–5In addition, calls from the party to whom you have forwarded your calls will now ring through to your phone

Page 90 - Press the repdial (R-) key

1–4 ROLMphone 300/600 User GuideROLMphone 300 Series TelephoneThe ROLMphone 300 series offers two models.• The RP312 has 12 feature keys and one line

Page 91 - Saved Number Redial

C–6 ROLMphone 300/600 User Guide•Follow-Me Call Forwarding is now called Follow-Me Forwarding and requires a personal identification number (PIN), whi

Page 92

ROLMphone Differences on Release 9006i C–7•Save/Repeat is now called Saved Number Redial and has changed in that you no longer have to get a dial ton

Page 93 - Speaker Calls

C–8 ROLMphone 300/600 User GuideNew Features•Bridged Call lets you join an existing call on a busy multiple line appearance.•The Callback (CALLBCK) ke

Page 94 - One-Way Speaker Call

ROLMphone Differences on Release 9006i C–9•Pilot Hunt Group lets your CBX system administrator set up a group of phones under a pilot extension. A ca

Page 95 - Making Calls 3–31

C–10 ROLMphone 300/600 User Guide

Page 96 - Two-Way Speaker Call

Glossary G–1GlossaryAaccess code. A preassigned number that a user dials to access a trunk or a system feature.account number. A preassigned number t

Page 97 - Speaker Call Rejection

G–2 ROLMphone 300/600 User GuideDDCO (Data Communication Option). An option for ROLMphone 600 series telephones that provides an access to the data an

Page 98 - Station Speed Dialing

Glossary G–3HRO (Headset/Recorder Option). A modular upgrade option to ROLMphone 600 series telephones. It allows a headset to be attached to the tel

Page 99 - Making Calls 3–35

G–4 ROLMphone 300/600 User GuidePPBX (Private Branch Exchange). Equipment that allows an individual within a community of users to originate and answe

Page 100

Glossary G–5status light. A light-emitting diode (LED) located next to every feature key and line key on ROLMphone telephones, which indicates the st

Page 101 - Making Calls 3–37

Introduction 1–51. IntroductionROLMphone 600 Series TelephoneThe ROLMphone 600 series offers eight models.• The RP612 has 12 feature keys and may hav

Page 102

G–6 ROLMphone 300/600 User Guide

Page 103 - System Speed Dialing

Index I–1IndexIndexAaccess codesSee also feature access codes.com groups 3-18paging 3-22trunk 2-10ACCOUNT key 7-3Account Number feature 7-3access cod

Page 104 - Trunk Queuing

I–2 ROLMphone 300/600 User GuideCommunity (Com) Group Call feature 3-18Community (Com) Group Speaker Call feature 3-19access code A-4CONF key 3-9Confe

Page 105 - Trunk Standby Queuing

Index I–3Indexfeature comparison with previous CBX releases C-1feature keys 1-14featuresAccount Number 7-3Automatic Privacy 6-6Bad Line Reporting 7-6

Page 106 - Hang up

I–4 ROLMphone 300/600 User GuideForwarding features 5-3Fixed 5-3Follow-Me 5-10, 7-16Forced 5-10Relay 5-11Return 5-11Variable 5-4Forwarding Return feat

Page 107 - Chapter 4 Answering Calls

Index I–5Indexmessages. See reminder messages; PhoneMail system; ROLMfax sys-tem.multiple line appearances 1-12Mute feature 2-16MUTE key 2-16in Phone

Page 108

I–6 ROLMphone 300/600 User GuideRR- key 1-16, 3-23receiving calls 2-5related publications xiiiRelay Forwarding feature 5-11Release 9006i, feature comp

Page 109 - Notifications

Index I–7IndexSTORE keyDSS setup 3-13repdial setup/clear 3-25Station Speed Dial setup/clear 3-35SYSHOLD key 5-15SYS-SP1 key 3-39SYS-SP2 key 3-39Syste

Page 110

Warning: Hackers are criminals who unlawfully gain access to customer tele-communications systems to make long distance telephone calls that are then

Page 111

1–6 ROLMphone 300/600 User GuideOptionsThe ROLMphone 600 series telephones are modular and support options for data communications, a head-set/recorde

Page 112

Introduction 1–71. IntroductionData Communications OptionOnce the Data Communications Option (DCO) is installed, your ROLMphone 600 series telephone

Page 113 - Display Phones

1–8 ROLMphone 300/600 User GuideHeadset/Recorder OptionThe ROLMphone 600 series telephones can also accept a module that lets you attach a headset and

Page 114

Introduction 1–91. IntroductionElectret Headset OptionThe Electret Headset Option (EHO) lets you plug one or two electret headsets into the installed

Page 115 - Group Pickup

1–10 ROLMphone 300/600 User GuideKeyboard Expansion OptionThe keyboard of a ROLMphone 600 series telephone can be expanded with an option providing 20

Page 116 - Universal Night Answer

Introduction 1–111. IntroductionAnalog Adapter OptionThe Analog Adapter Option (AAO) allows you to at-tach an analog device to your RP600 series tele

Page 117 - Chapter 5 Moving Calls

1–12 ROLMphone 300/600 User GuideROLMphone BasicsFaceplateThe faceplate is a paper template that identifies features that you access by pressing speci

Page 118

Introduction 1–131. IntroductionKey PadUse the key pad on your telephone just as you would any standard telephone key pad for dialing telephone numbe

Page 119 - Forwarding

1–14 ROLMphone 300/600 User GuideFeature KeysFeature keys give you access to CBX system features such as Hold, Transfer, Mailbox, and Program. Press t

Page 120 - Variable Forwarding

Introduction 1–151. IntroductionFrequently Used KeysCallback Key: The Callback key can help you com-plete calls to extensions that are busy, ringing,

Page 121 - Moving Calls 5–5

Contents iiiContentsChapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1The ROLMphone 300 and 600 Series . .

Page 122

1–16 ROLMphone 300/600 User GuideRepertory Dialing (R-) Keys: You can set up keys for one-touch dialing of an extension, an outside tele-phone number,

Page 123 - Moving Calls 5–7

Introduction 1–171. IntroductionFeature Access CodesSince a set of features has already been assigned to your telephone’s feature keys, you may find

Page 124

1–18 ROLMphone 300/600 User GuideStatus LightsThe red status lights next to the line keys tell you what is happening on those lines.A line key status

Page 125 - Moving Calls 5–9

Introduction 1–191. IntroductionDuring a conversation, you can use your speaker-phone instead of your handset by pressing the Speaker key and hanging

Page 126 - Other Forwarding Options

1–20 ROLMphone 300/600 User GuideSoundsYour phone makes different sounds to let you know what’s going on. Rings occur on a line that you are not using

Page 127 - Forwarding Return

Introduction 1–211. IntroductionTones, cont. Intrusion tone followed by a ringing-beep toneThe party you called is on the phone, but has received a c

Page 128

1–22 ROLMphone 300/600 User GuideRing VolumeUse the slide control to adjust the ringing volume of your telephone. The slide control is located under-n

Page 129 - Moving Calls 5–13

Introduction 1–231. IntroductionWhere to Go for AssistanceSee Appendix B, “Help!” on page B–1 for some pro-cedures that may help you correct problems

Page 130

1–24 ROLMphone 300/600 User GuideGetting StartedThis has been a general introduction to the ROLM-phone 300/600 series telephones. To get started using

Page 131 - System Hold

Using Your Phone 2–12. Using Your PhoneChapter 2 Using Your PhoneQuick and Easy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 132

iv ROLMphone 300/600 User GuideHold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17Putting a

Page 133 - Chapter 6 Blocking Calls

2–2 ROLMphone 300/600 User Guide

Page 134

Using Your Phone 2–32. Using Your PhoneQuick and EasyYou can begin using your ROLMphone 300/600 series telephone as soon as it is properly installed

Page 135 - Do Not Disturb

2–4 ROLMphone 300/600 User GuideMaking a CallBefore dialing a number or using a feature access code you must get a dial tone. The dial tone is an indi

Page 136

Using Your Phone 2–52. Using Your PhoneAnswering a CallYou can answer a call in three ways:• by picking up your handset (for a call ringing on your p

Page 137 - Blocking Calls 6–5

2–6 ROLMphone 300/600 User GuideHanging UpYou can hang up in three ways:• by hanging up your handset when you are on a handset call• by pressing the l

Page 138 - Automatic Privacy

Using Your Phone 2–72. Using Your PhoneInternal CallsCalling an Extension in Your Telephone SystemEvery telephone in your company’s telephone system

Page 139 - Chapter 7 Managerial Features

2–8 ROLMphone 300/600 User Guide•Community (Com) Group Speaker Call - lets you place a two-way speakerphone call to a member of your com group (See “C

Page 140

Using Your Phone 2–92. Using Your Phone•Station Speed Dialing - lets you set up single-digit codes for frequently dialed extensions or feature access

Page 141 - Account Number

2–10 ROLMphone 300/600 User GuideExternal CallsCalling an Outside NumberTo call outside your CBX system, you must first dial your trunk (outside line)

Page 142

Using Your Phone 2–112. Using Your PhoneFeatures Used with External CallsThe following features can be used with external calls:•Conference - lets yo

Page 143 - Managerial Features 7–5

Contents vChapter 4. Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1Mailbox Reminder Messages and Notifications . . .

Page 144 - Bad Line Reporting

2–12 ROLMphone 300/600 User Guide•Trunk Queuing - directs the CBX to help you complete your call when you are trying to reach an outside number and al

Page 145 - Hunt Groups

Using Your Phone 2–132. Using Your PhoneUsing the SpeakerYour telephone has a speaker that you can use for receiving calls or listening to the PhoneM

Page 146 - Hunting Patterns

2–14 ROLMphone 300/600 User GuideUsing the SpeakerphoneThe RP612S, RP612SL, RP624S, and RP624SL models have a two-way speakerphone, consisting of a sp

Page 147 - Linear Pattern

Using Your Phone 2–152. Using Your PhoneVoice TransmissionA ROLMphone speakerphone only allows voice transmission in one direction at a time. Therefo

Page 148

2–16 ROLMphone 300/600 User GuideMuting the SpeakerphoneIf you have a Mute key, you can press it to turn off the microphone, so that you can carry on

Page 149 - Managerial Features 7–11

Using Your Phone 2–172. Using Your PhoneHoldPutting a Call on HoldThe Hold key lets you temporarily hang up a line without disconnecting the other pa

Page 150

2–18 ROLMphone 300/600 User GuideWhen Your Party Puts You on HoldIf you are using your handset and someone puts you on hold, you may want to switch to

Page 151 - Managerial Features 7–13

Using Your Phone 2–192. Using Your PhoneTo put a call on private hold➩Press the Private Hold (HOLDPVT) key. If you have a PRIVACY key, its status lig

Page 152 - PIN Authorization Features

2–20 ROLMphone 300/600 User GuideTransferThe Transfer feature lets you move a call, for example, to another party, and then hang up. The other party c

Page 153 - Class of Service Changeover

Using Your Phone 2–212. Using Your PhoneNoteIf you have a display telephone, the display notifies you if the extension to which you are transferring

Page 154 - Follow-Me Forwarding

vi ROLMphone 300/600 User GuideAppendix A. Feature Access Codes . . . . . . . . . . . . . . . . . . . . . . . .A-1Feature Access Codes . . . . . .

Page 155 - Managerial Features 7–17

2–22 ROLMphone 300/600 User GuideConnectThe Connect key lets you:• reconnect with a call placed on consultation hold• reconnect with a transferred cal

Page 156 - Forced Authorization

Using Your Phone 2–232. Using Your PhoneUsing Your MailboxThe Mailbox feature lets you receive and answer re-minder messages and PhoneMail and ROLMfa

Page 157 - Remote Authorization

2–24 ROLMphone 300/600 User GuideTo answer a message or PhoneMail noti-fication on a display phone➩Press the Callback (CALLBCK) key.The CBX automatica

Page 158

Using Your Phone 2–252. Using Your PhoneTo turn off the Mailbox status light for a message or notification on a non-display telephone➩Get a dial tone

Page 159 - Trace Call

2–26 ROLMphone 300/600 User GuideChanging Your Telephone’s Ring ToneTo change your ring tone➩Get a dial tone.➩Dial * 5 7 2.➩Dial single digits (1 thro

Page 160

Making Calls 3–13. Making CallsChapter 3 Making CallsBridged Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 161 - Feature Access Codes A–1

3–2 ROLMphone 300/600 User Guide

Page 162

Making Calls 3–33. Making CallsBridged CallThe Bridged Call feature lets you join a call if one of the other parties’ extensions also appears on your

Page 163 - Feature Access Codes

3–4 ROLMphone 300/600 User GuideNoteIf you press the Transfer key during a bridged call, your telephone will be removed from the call.You cannot bridg

Page 164

Making Calls 3–53. Making CallsBusy OverrideBusy Override lets you join a conversation on a busy extension. It is intended for high priority and emer

Page 165 - Feature Access Codes A–5

Tables viiTablesTable 1–1. Line Key Status Light Flash Rates . . . . . . . . . . . . . . . . 1-18

Page 166

3–6 ROLMphone 300/600 User GuideBusy Standby QueuingWith Busy Standby Queuing, you can stay on a line until a busy extension that you are trying to ca

Page 167 - Feature Access Codes A–7

Making Calls 3–73. Making CallsCallback RequestCallback Request can help you complete calls to extensions that are busy, ringing, or in Do Not Distur

Page 168

3–8 ROLMphone 300/600 User GuideTo cancel a call-back request from a display telephone➩Press the Callback (CALLBCK) key until the auto callback messag

Page 169 - Appendix B Help!

Making Calls 3–93. Making CallsConferenceThe Conference feature lets you have up to eight par-ties, including yourself, in a telephone conversation.

Page 170

3–10 ROLMphone 300/600 User GuideTo remove the last party from the conference➩Press the CLEAR key.OR➩Press the TRANSFR key. The status light beside th

Page 171 - Introduction

Making Calls 3–113. Making CallsConsultationConsultation lets you put the other party in a call on consultation hold, so that you can call and talk p

Page 172 - Self Test

3–12 ROLMphone 300/600 User GuideDirect Station Select (DSS)Direct Station Select (DSS) lets you monitor and automatically dial or answer an extension

Page 173 - Other Problems

Making Calls 3–133. Making CallsTo set up a DSS key➩Press the PROGRAM key. The PROGRAM status light turns on. If you have a display tele-phone, PRESS

Page 174

3–14 ROLMphone 300/600 User GuideTo clear a DSS key on a display telephone➩Press the PROGRAM key. The PROGRAM status light turns on, and PRESS FEATURE

Page 175

Making Calls 3–153. Making CallsTo answer a DSS extension➩Press the DSS (D-) key for that extension.To answer another extension for which you do not

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viii ROLMphone 300/600 User Guide

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3–16 ROLMphone 300/600 User GuideDirect Trunk SelectDirect Trunk Select lets you choose a particular trunk (outside line) for placing a call.To choose

Page 178 - Replaced on Release 9006i

Making Calls 3–173. Making CallsIntercom FeaturesIntercom features let you:• send signals to another telephone’s speaker• make calls to members of yo

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3–18 ROLMphone 300/600 User GuideNoteIf you are talking on the telephone, you can press the Buzz key without interrupting your call.Buzz overrides Do

Page 180

Making Calls 3–193. Making CallsNoteA com group call overrides Forwarding and (on CBX Release 9006.2 and higher) Do Not Disturb mode. (See “Forwardin

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3–20 ROLMphone 300/600 User GuideIf you are a member of a com group and want to make intercom calls to the same member often, you can set up an auto i

Page 182 - New Features

Making Calls 3–213. Making CallsMailbox Reminder MessageWhen you call an extension that is busy or does not answer, the Mailbox Reminder Message feat

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3–22 ROLMphone 300/600 User GuidePagingPaging connects your telephone to your company’s loudspeaker or paging system so that you can make an announcem

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Making Calls 3–233. Making CallsRepertory Dialing (Repdial)The Repertory Dialing feature lets you set up each repdial (R-) key on your faceplate for

Page 185 - Glossary

3–24 ROLMphone 300/600 User GuideNoteCBX Releases 9006.2 and higher require you to press the Transfer key (which operates like Flash in previous relea

Page 186

Making Calls 3–253. Making Calls➩If you want to set up another R- key, press the STORE key. If you have a display telephone, STORED is displayed. Rep

Page 187 - Glossary G–3

Figures ixFiguresFigure 1–1. ROLMphone 312L and 624SL Telephones . . . . . . . . . 1-3Figure 1–2. ROLMphone 312L Telephone . . . . . . . . . . . . .

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3–26 ROLMphone 300/600 User GuideTo dial using a repdial key➩Press the repdial (R-) key.

Page 189 - Glossary G–5

Making Calls 3–273. Making CallsSaved Number RedialSaved Number Redial lets you save a number that you have dialed. Later, you can redial your saved

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3–28 ROLMphone 300/600 User GuideTo change your saved number manually➩Press the PROGRAM key. The PROGRAM status light turns on. If you have a display

Page 191

Making Calls 3–293. Making CallsSpeaker CallsSpeaker calls let you make calls to another tele-phone’s speaker instead of ringing that telephone.NoteS

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3–30 ROLMphone 300/600 User GuideOne-Way Speaker CallThe One-Way Speaker Call feature lets you make a one-way call to the speaker of another phone. If

Page 193

Making Calls 3–313. Making CallsOne-Way Broadcast Speaker CallThe One-Way Broadcast Speaker Call feature lets you make a one-way call to the speakers

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3–32 ROLMphone 300/600 User Guidepressing the line key or the SPEAKER key. If this party is the last one in the multiple line appearance, the call is

Page 195

Making Calls 3–333. Making CallsSpeaker Call RejectionSpeaker Call Rejection lets you temporarily blockincoming speaker calls. If another party attem

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3–34 ROLMphone 300/600 User GuideStation Speed DialingThe Station Speed Dialing feature lets you assign frequently used dialing sequences to codes for

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Making Calls 3–353. Making CallsTo set up a station speed key on a display telephone➩Press the PROGRAM key. The PROGRAM status light turns on. PRESS

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