Siemens OpenStage 40 G SIP User's Guide

Communication for the open mindedSiemens Enterprise Communicationswww.siemens.com/openDocumentationHiPath 8000OpenStage 40 OpenStage 40 GOpenStage Key

General information10ServiceIf you experience problems or defects with the phone, please dial the ser-vice number for your country. Intended useThe Op

Step by StepPrivacy/security100Locking the phoneYou can lock your phone to protect it against unautho-rized access. In this way, no one can make calls

Privacy/security101Step by StepUnlocking the phoneConfirm. j Enter and confirm the User password. The phone is un-locked if the password is correct. U

Step by StepMobility102MobilityPrerequisite: Your phone is configured to support mo-bility by administrator. A DLS server is available in the LAN and

Mobility103Step by StepLogging on and off at the same phoneLogging on to the phoneNo other mobility user is logged on.Logon via a keyIf one of the pro

Step by StepMobility104Logging off from the phonePrerequisite: You are logged on as a mobility user.R Press the "Mobility" program key.or Lo

Mobility105Step by StepLogging on at different telephonesAn attempted login is rejected if the user is already logged on to another phone and "Lo

Step by StepMobility106The following mobility messages appear in the display:• Validating• Logging off elsewhere• Registering• Downloading user dataTh

Mobility107Step by Step• Registering• Downloading user dataOnce logn is complete, the "Mobility" program key LED lights up and the mobility

Step by StepHiPath 8000 functions108HiPath 8000 functionsThe System supports a number of functions that you can activate and deactivate from your phon

HiPath 8000 functions109Step by StepUsing system call forwardingThis section describes the system call forwarding func-tions in System. These function

General information11Single-line telephone/multi-line telephoneYour OpenStage 40/40 G is a "multi-line telephone". This means that multi-ple

Step by StepHiPath 8000 functions110Call forwarding don’t answerWith Call forwarding don’t answer (CFDA), you can use a feature code to activate call

HiPath 8000 functions111Step by StepCall forwarding unconditionalWith Call forwarding unconditional (CFV), all incom-ing calls are forwarded to a diff

Step by StepHiPath 8000 functions112Call forwarding selectiveWith Call forwarding selective (SCF), you can create a list of phone numbers (selection l

HiPath 8000 functions113Step by StepMaking anonymous callsYour administrator decides whether or not your caller ID (name and phone number) is displaye

Step by StepHiPath 8000 functions114Temporarily activating anonymous calling for the next callIf your administrator activated caller ID transmission f

HiPath 8000 functions115Step by StepCreating a list for selective callsFor call acceptanceYou can create a list of the phone numbers from which you ar

Step by StepHiPath 8000 functions116For call rejectionAs for selective call acceptance, you can create a selec-tion list with the phone numbers of par

HiPath 8000 functions117Step by StepAnonymous callsRejectingYou can reject all calls from parties that activated a data protection feature (for exampl

Step by StepHiPath 8000 functions118Using abbreviated dialingAbbreviated dialing gives you access to a central list of frequently dialed phone numbers

HiPath 8000 functions119Step by StepHunt group functionsTo ensure optimum handling of specific calls, your tele-phone can be assigned to a pickup grou

Getting to know your OpenStage phone12Getting to know your OpenStage phoneThe following sections describe the most frequently used operating ele-ments

Step by StepHiPath 8000 functions120Marking the last line in the hunt group chainSets the "stop hunt" line in the hunt group chain. The syst

HiPath 8000 functions121Access Code table for HiPath 8000 functionsPlease ask the administrator to enter the currently valid access codes. To get an o

Step by StepIndividual phone configuration122Individual phone configuration DisplayAdjusting the display to a comfortable reading angleYou can swivel

Individual phone configuration123Step by StepContrast for key modulesIf a key module is connected to your OpenStage 40, you can set contrast for it.N

Step by StepIndividual phone configuration124Date and timeYou can choose the date and time display here. zYou can also configure this setting via the

Individual phone configuration125Step by StepSetting daylight saving timePrerequisite: Auto DST is deactivated Æ page 126. zYou can also configure thi

Step by StepIndividual phone configuration126Setting the difference between daylight saving and standard timePrerequisite: Auto DST is deactivated Æ p

Individual phone configuration127Step by StepTime display formatzYou can also configure this setting via the Web interface Æ page 136.N Press the key

Step by StepIndividual phone configuration128AudioVolumesUse this selection to set the following volumes:• Loudspeaker• Ringer•Handset • Headset•Hands

Individual phone configuration129Step by StepSettingsRoom characterTo ensure that the other party can hear you properly in speakerphone mode, you can

Getting to know your OpenStage phone13Ports on the underside of the phoneProperties of your OpenStage 40/40 GOpenStage 40 40 GLCD-Display, 40 x 6 char

Step by StepIndividual phone configuration130Select and confirm the required ringer melody (1 - 8). Select and confirm the option shown.Ringer tone se

Individual phone configuration131Step by StepSelect and confirm the required ringer file.Select the option shown and confirm twice.Listening to the ri

Step by StepIndividual phone configuration132Nonsecure voice communication tone and message (R4.4) With this option, you can activate an alert tone, w

Individual phone configuration133Step by StepSetting the language and country Selecting a languagezYou can also configure this setting via the Web int

Step by StepIndividual phone configuration134Country-specific setting Adapt your phone settings to suit the country-specific conditions (for example,

Individual phone configuration135Step by StepNetwork informationThis overview in the user area of the Service menu pro-vides you with information abou

Web interface (WBM)136Web interface (WBM)GeneralYou can configure a number of settings for your phone via the Web inter-face. Communication is via a s

Web interface (WBM)137User pagesThe Web interface homepage opens once you have entered and confirmed the phone’s IP address:1. Click a menu heading to

Web interface (WBM)138User menuAll settings that you can make via the Web interface’s user menu can also be made via the phone’s user menu User PagesU

Web interface (WBM)139–Handling– Allow call waiting VÆ page 68– Allow DND VÆ page 97– CTI-Calls– Allow auto-answer VÆ page 72– Allow beep on auto-answ

Getting to know your OpenStage phone14Using network ports more efficiently OpenStage 40 has a built-in 10/100 Mbps Ethernet switch. OpenStage 40 G has

Web interface (WBM)140Phone– Display settings– Contrast VÆ page 122– Key module contrast V Æ page 123 – Program keys–Normal–Edit. VÆ page 56.– Shifted

Fixing problems141Fixing problemsCaring for your telephone• Never allow the telephone to come into contact with coloring, oily or aggressive agents.•

142IndexIndexAAccepting callsmulti-line ... 84Administration ...

143IndexLLanguage setting ... 133country setting ... 134language for user prompts

© Siemens Enterprise Communications GmbH & Co. KGHofmannstr. 51,D-81359 MünchenThe information provided in this document contains merely general d

Getting to know your OpenStage phone15OpenStage Key Module 40The OpenStage Key Module 40 is a key module attached to the side of the phone that provid

Getting to know your OpenStage phone16KeysFunction keysAudio keysKey Function when key is pressed LED displaysEnd (disconnect) call. none,Open redial

Getting to know your OpenStage phone17Navigator With this control, you can manipulate most of your phone’s functions as well as its displays.Before us

Getting to know your OpenStage phone18Programmable sensor keysYour OpenStage 40 telephone features six programmable lit sensor keys. Touch the key bri

Getting to know your OpenStage phone19Trunk keys (on multi-line phones only)The programmable sensor keys on multi-line phones function as trunk keys.

Important information2Important informationTrademarksFor safety reasons, the telephone should only be supplied with power:• using the original power s

Getting to know your OpenStage phone20LED displayLED ExplanationSNot lit The phone is in idle mode.TFlashing• Incoming call on the line (Æ page 84)• &

Getting to know your OpenStage phone21KeypadYou can only use the digits 1 to 9 and 0 as well as the * and # characters when dialing a number. The h na

Getting to know your OpenStage phone22Multi-function keysAlphabetic labeling of dial keys is useful when entering vanity numbers (letters associated w

Getting to know your OpenStage phone23DisplayYour OpenStage 40 comes with a tilt-and-swivel black-and-white LCD dis-play. Adjust the tilt and contrast

Getting to know your OpenStage phone24Context-dependent displaysDepending on the situation at hand, the graphic display on your OpenStage phone displa

Getting to know your OpenStage phone25Idle display context menuThe following functions (where released) can be accessed by pressing the right key on t

Getting to know your OpenStage phone26Telephony interfaceSingle-line view Additional information is displayed in the telephony interface when your pho

Getting to know your OpenStage phone27Multi-line viewTwo tabs are displayed on the telephony interface:• "[My phone]" tab – represents the p

Getting to know your OpenStage phone28MessagesDepending on the type and configuration of your communications platform (contact the relevant administra

Getting to know your OpenStage phone29CallsWhen you select the CallLog option in the Records menu, you will receive a list of missed calls immediately

Important information3Location of the telephone• The telephone should be operated in a controlled environment with an ambient temperature between 5°C

Getting to know your OpenStage phone30Example of the Missed call list:Call list optionsYou can select the following function in the Options context me

Getting to know your OpenStage phone31Program/Service menu/Applications menuYou can make local settings here and use this menu to navigate to the pass

Getting to know your OpenStage phone32Network informationInformation about the IP address of the phone and HTML address of the Web interface.VView inf

Basic functions33Step by StepBasic functionsSecure voice transmission Prerequisite: The secure voice communication option must be activated by your ad

Step by StepBasic functions34Answering a call via the loudspeaker (speakerphone mode)The phone is ringing. The caller is displayed.The pop-up menu ope

Basic functions35Step by StepDirected Pickup (V1 R4.x and higher)If the phone of a colleague who is absent rings, you can pick upthe call.Prerequisite

Step by StepBasic functions36Switching to speakerphone modePrerequisite: You are conducting a call via the handset and the microphone and loudspeaker

Basic functions37Step by StepSwitching to the handsetPrerequisite: You are conducting a call in speaker-phone mode.^ Lift the handset.n The key shown

Step by StepBasic functions38Activating/deactivating the micro-phoneYou can temporarily deactivate the microphone on your handset to prevent the other

Basic functions39Step by StepGroup callYour administrator can incorporate multiple telephones in a call pickup group. If your telephone belongs to a p

4ContentsContentsImportant information . . . . . . . . . . . . . . . . . . . . . . . . . .2Trademarks . . . . . . . . . . . . . . . . . . . . . . . .

Step by StepBasic functions40Making callsIf you are using a dial plan and "Immediate dialling" is set Æ page 76, dialing is automatically pe

Basic functions41Step by StepOn-hook dialingn Press the key shown.j Enter the station number.or In the pop-up menu:Select and confirm the option shown

Step by StepBasic functions42RedialRedialing from the call list, Press the key shown.You are automatically directed to the Dialled list in the CallLog

Basic functions43Step by StepConsulting a second partyYou can call a second party while a call is in progress. The connection to the first party is pl

Step by StepBasic functions44Switching to the held party (alternating)Prerequisite: You are conducting a consultation call.Select and confirm the opti

Basic functions45Step by StepConnecting partiesYou can connect the first party with the party you con-sulted, clearing down your connection to both pa

Step by StepBasic functions46Call forwardingYou can forward calls for your phone to another phone.Three forwarding conditions can be programmed in the

Basic functions47Step by StepProgramming call forwardingConfiguring destination phone numbers for call for-wardingYou can configure up to five destina

Step by StepBasic functions48Assigning a destination phone number to a call forwarding typer Press the key shown.The pop-up menu opens:Select and conf

Basic functions49Step by StepActivating/deactivating call forwardingzYou can also configure this setting via the Web interface Æ page 136.Prerequisite

5ContentsBasic functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Secure voice transmission. . . . . . . . . . . . . . . . . . .

Step by StepBasic functions50Activating call forwarding for all callsUse the r function key to activate call forwarding for all calls.Prerequisite: Th

Basic functions51Step by StepCallbackYou can request a callback if the station called is busy or if nobody answers. You receive a callback when the ot

Step by StepBasic functions52Responding to a callbackPrerequisite: A callback was requested. Your phone rings and station information appears on the g

Basic functions53Step by StepPermitting callback on busy/no replyzYou can also configure this setting via the Web interface Æ page 136.N Press the key

Step by StepBasic functions54Calling back missed callsCalls received while you are absent are indicated by a message on the idle display (Æ page 24).

Programmable sensor keys55Step by StepProgrammable sensor keysThe phone features a range of functions that can, if re-quired, be stored on programmabl

Step by StepProgrammable sensor keys56Programming programmable sensor keysS Press the sensor key you want to program until the field opens. The progra

Programmable sensor keys57Step by StepProgramming enhanced functionsRepertory dialS Press the sensor key you want to program until the field opens. Th

Step by StepProgrammable sensor keys58Feature toggleCan only be used for Hunt group functions (Æ page 119).S Press the sensor key you want to program

Programmable sensor keys59Step by StepjEnter and confirm the phone number of the forwarding destination. Select and confirm the option shown.Immediate

6ContentsEnhanced phone functions. . . . . . . . . . . . . . . . . . . . .61Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Step by StepProgrammable sensor keys60Resetting programmable sensor keys N Press the key shown.Confirm.if nec. j Enter and confirm the user password.S

Enhanced phone functions61Step by StepEnhanced phone functionsIncoming callsAnswering a call with a headsetPrerequisite: The headset is connected.o Th

Step by StepEnhanced phone functions62Permitting call deflectionzYou can also configure this setting via the Web interface Æ page 136.N Press the key

Enhanced phone functions63Step by StepRejecting a callYou can reject an incoming call.In the pop-up menu:Select and confirm the option shown.The calle

Step by StepEnhanced phone functions64Select the option shown.Select and confirm the option shown in the Yes/No con-text menu. orSelect the option sho

Enhanced phone functions65Step by StepHeld call wait statusAfter placing a call on hold, you can replace the handset and then decide if the call shoul

Step by StepEnhanced phone functions66Setting the hold reminder timeUse the "Hold reminder" function to set the time after which you want to

Enhanced phone functions67Step by StepSelect and confirm the option shown in the context menu.Select and confirm the option shown.Call waiting (second

Step by StepEnhanced phone functions68Deflecting a second callPrerequisite: You are conducting a call and call waiting is allowed (Æ page 68).In the p

Enhanced phone functions69Step by StepSelect and confirm the option shown.Select and confirm the option shown.Select and confirm the option shown.Sele

7ContentsPrivacy/security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95Deactivating the ringer . . . . . . . . . . . . . . . . . . .

Step by StepEnhanced phone functions70If the party answers:Announce the call you want to transfer.Select and confirm the option shown in the connec-ti

Enhanced phone functions71Step by StepAllowing "Transfer on Ring"If this option is allowed, you can activate call transfer by replacing the

Step by StepEnhanced phone functions72CTI callsBeep on auto-answer Speakerphone mode automatically activates on your phone if you use a CTI applicatio

Enhanced phone functions73Step by StepBeep on auto-reconnectWhen active, this option lets you resume a held call with either the CTI application or ph

Step by StepEnhanced phone functions74Making callsDialing with the DDS keyYou can program frequently used phone numbers on programmable keys (Æ page 5

Enhanced phone functions75Step by StepUsing autodial delayA number is automatically dialed after a set delay start-ing from the entry of the number’s

Step by StepEnhanced phone functions76Settings for autodial delayzYou can also configure this setting via the Web interface Æ page 136.If you select A

Enhanced phone functions77Step by StepAllowing "Busy When Dialling"If you activate this function, an incoming call received while you are pe

Step by StepEnhanced phone functions78ConferenceLocal conferenceThis type of conference is also referred to as a three-party conference. It involves u

Enhanced phone functions79Step by StepEnding a local conference Allowing call partners to continue a conference af-ter you exitPrerequisite: The "

8ContentsIndividual phone configuration . . . . . . . . . . . . . . .122Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Step by StepEnhanced phone functions80Allowing joining in a local conference You can use this option to decide whether or not your call partners are a

Enhanced phone functions81Step by StepCentralized Conference (V1 R3.x or higher) This type of conference is also referred to as a large con-ference. I

Step by StepEnhanced phone functions82Exiting a conference callSelect and confirm the option shown in the "Confer-ence" context menu. Your c

Enhanced phone functions83Step by StepCall listsFor a detailed description of the different call lists, see Æ page 29.Editing entriesSelecting an entr

Step by StepMaking calls with multiple lines84Making calls with multiple linesYou can use your OpenStage 40 as a multi-line phone. If you have any que

Making calls with multiple lines85Step by StepUsing the line keysT Press the flashing trunk key.Speakerphone mode.Select and confirm the option shown.

Step by StepMaking calls with multiple lines86Automatic trunk seizurePrerequisite: Your administrator has configured auto-matic trunk seizure.^ or n o

Making calls with multiple lines87Step by StepDuring callsMaking and receiving calls on a single lineIf you only use one line on your multi-line telep

Step by StepMaking calls with multiple lines88Accepting a waiting callPrerequisite: You are conducting a call. At the same time, a call is incoming on

Making calls with multiple lines89Step by StepDirect station selection keysApart from line keys, administrator can also configure direct station selec

General information9General informationAbout this manualThis document contains general descriptions of the technical options, which may not always be

Step by StepMaking calls with multiple lines90Call pickupYou can pick up calls for another DSS station. If a call is waiting on their line, the LED fl

Making calls with multiple lines91Step by StepSettings for MultiLine (keyset) The details for each keyset line contain supplementary information for t

Step by StepMaking calls with multiple lines92Setting the time for a delayed ringerSpecify the length of time before a held call should be signaled on

Making calls with multiple lines93Step by StepConfiguring the "Overview" tab display Specify here the sequence in which the individual lines

Step by StepMaking calls with multiple lines94Rollover for a lineYour administrator can determine how rollover calls are to be signaled.T Only the rel

Privacy/security95Step by StepPrivacy/securityDeactivating the ringerYou can deactivate your ring tone if you do not want to be disturbed by your phon

Step by StepPrivacy/security96Do not disturbIf "Do not disturb" is activated, your telephone will not ring. The caller hears the busy signal

Privacy/security97Step by StepAllowing "Do not disturb"zYou can also configure this setting via the Web interface Æ page 136.N Press the key

Step by StepPrivacy/security98SecurityUser passwordYour User password protects your individual configura-tions, including your language settings. You

Privacy/security99Step by StepDeactivate User PasswordIf a password has been set beforehand, you can disable the password prompt at the phone. zYou ca