Siemens 9751 CBX User's Guide

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Summary of Contents

Page 1 - User Guide

User GuideSingle Line Telephonefor 9751 CBX and Hicom 300 E CS

Page 2

1-4 Single-Line User GuideAccess CodesSome calls require that you enter a special access code before completing the call. In this guide, is used as

Page 3 - Contents

System Features 2-12. System FeaturesChapter 2System FeaturesThis chapter describes your communications server features and gives you the steps neede

Page 4

2-2 Single-Line User GuideNote:If all trunks are busy when you make your call, you will hear a fast busy tone. If your system has call queuing, use th

Page 5 - Purpose of This Guide

System Features 2-32. System Features2. Listen for the pulse tone and the dial tone.3. Dial to reconnect to the first call.ParkPark lets you move

Page 6 - Organization of This Guide

2-4 Single-Line User GuideRetrieve a call on system hold as follows:1. Lift the receiver.2. Listen for the dial tone.3. Dial .4. Dial the number of t

Page 7 - Introduction

System Features 2-52. System FeaturesTransfer a call to another extension number as follows:1. Press flash.2. Listen for the pulse tone and the dial

Page 8 - Using Your Telephone System

2-6 Single-Line User GuideUsing the Other System FeaturesThis section describes other features available when you make calls: • Busy override • Callba

Page 9 - Flash Function

System Features 2-72. System FeaturesCallback Request and Trunk QueuingCallback request lets you make a call, hang up, and have the system call you b

Page 10 - Access Codes

2-8 Single-Line User GuideConference CallThe conference call feature allows you to connect up to eight parties, including yourself, in a telephone con

Page 11 - System Features

System Features 2-92. System FeaturesDisconnect the last party added as follows:1. Press flash.2. Listen for the pulse tone and the dial tone.3.Dial

Page 12 - Putting Calls on Hold

November 1998Form No. GU30-1616-01 Part No. 06E0110 EC No. A93070No part of this publication may be reproduced, stored in a retrieval system, or trans

Page 13 - System Hold

2-10 Single-Line User GuideOne-Way Speaker CallThis feature allows you to speak through your single-line receiver to any ROLMphone telephone with a sp

Page 14 - Transferring Calls

System Features 2-112. System FeaturesMessage WaitingThe message waiting feature allows you to leave a message waiting on an unanswered ROLMphone tel

Page 15 - Connecting Calls

2-12 Single-Line User GuideOne-Way Broadcast Speaker CallThis feature allows you to speak through your single-line receiver to the speakers of up to 4

Page 16 - Busy Override

System Features 2-132. System FeaturesPick a call and add it to a conference as follows:1. During a two-party call or conference call, press flash.2.

Page 17 - System Features 2-7

2-14 Single-Line User GuideSaved Number RedialSaved number redial allows you to save a number that you have dialed. You can save only one number at a

Page 18 - Conference Call

System Features 2-152. System FeaturesOn Version 6.3 and higher, you can also be set up at the communications server for up to 30 codes, in groups of

Page 19 - Fixed One-Way Speaker Call

2-16 Single-Line User GuideSystem Speed DialingSystem speed dialing allows you to dial frequently called numbers by dialing a 2-digit system speed cod

Page 20 - Last Number Redial

System Features 2-172. System FeaturesAnswering CallsThis section describes the features available for answering calls:• Group pickup• Night pickup•

Page 21 - Message Waiting

2-18 Single-Line User GuideAnswer an incoming night call as follows:1. When you hear the night alerting tone, lift the receiver.2. Listen for the dial

Page 22 - 2-12 Single-Line User Guide

System Features 2-192. System FeaturesForwarding CallsThis section describes these forwarding features:•Fixed forwarding• Variable forwardingFixed Fo

Page 23 - System Features 2-13

iiiContentsPreface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vPurpose of This Guide . . . . . . .

Page 24 - Station Speed Dialing

2-20 Single-Line User GuideYou can set up your extension number to forward the following types of calls:• Internal only• External only• Both internal

Page 25 - Placing a Station Speed Call

System Features 2-212. System Features4. Dial the extension number. For all-condition forwarding (# 9 1, # 9 2, # 9 3), you can dial and the outsid

Page 26 - System Speed Dialing

2-22 Single-Line User GuideBlocking CallsThis section describes the features available for blocking calls:• Do not disturb (DND)•Privacy Do Not Distur

Page 27 - Answering Calls

Managerial Features 3-13. Managerial FeaturesChapter 3Managerial FeaturesThis chapter describes the managerial features you can use. These features p

Page 28 - Station Pickup

3-2 Single-Line User GuideUsing the Authorization FeaturesThe personal identification number (PIN) authorization features are:• Forced authorization•

Page 29 - Forwarding Calls

Managerial Features 3-33. Managerial Features6. Listen for the dial tone and the confirmation tone.7. Dial the outside number.Remote Authorization Co

Page 30 - 2-20 Single-Line User Guide

3-4 Single-Line User GuideCharging Calls to AccountsCall detail recording (CDR) is a feature that allows calls to be charged to account numbers. The n

Page 31 - System Features 2-21

Managerial Features 3-53. Managerial FeaturesAutomatically record the account code and other call details before you place a call as follows:1. Lift

Page 32 - Blocking Calls

3-6 Single-Line User GuideDealing with Problem LinesThis section describes the feature that lets you deal with problem lines.Bad Line ReportingThe bad

Page 33 - Managerial Features

Managerial Features 3-73. Managerial FeaturesUsing Hunt GroupsThis section describes hunt groups. These groups consist of a group of telephones set u

Page 34 - Forced Authorization

iv Single-Line Analog Telephone User GuideGroup Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-17Night Pickup. . .

Page 35 - Remote Authorization Code

3-8 Single-Line User GuideYou can only join a station hunt group if your telephone has been assigned the station hunt group COS. (Ask your communicati

Page 36 - Charging Calls to Accounts

Managerial Features 3-93. Managerial FeaturesOn Version 6.3 and higher, the final member in a linear-pattern pilot hunt group can forward calls to an

Page 37 - Managerial Features 3-5

3-10 Single-Line User GuideNote:Inform the members of your old group that you have left and that their telephone must be programmed for your old desti

Page 38 - Dealing with Problem Lines

Managerial Features 3-113. Managerial FeaturesUsing the Trace Call This section discusses the trace call, which lets you record a caller’s telephone

Page 39 - Using Hunt Groups

3-12 Single-Line User Guide

Page 40 - Hunt Group Patterns

Feature Code Quick Reference A-1A. Feature Codes Quick ReferenceAppendix AFeature Code Quick ReferenceUse the following list as a quick reference for

Page 41 - Managerial Features 3-9

A-2 Single-Line User GuideMessage waiting cancellationNight pickupPark FlashPickup Flash - Repeat (call) saved numberSaved number redial FlashSpeaker

Page 42 - 3-10 Single-Line User Guide

How to Use This Guide vPrefacePurpose of This GuideThis guide describes your Hicom 300E Communications Server single-line analog telephone. It teach

Page 43 - Using the Trace Call

vi Single-Line Analog Telephone User GuideOrganization of This GuideThe guide is organized as follows:Chapter 1, “Introduction,” introduces you to the

Page 44 - 3-12 Single-Line User Guide

Introduction 1-11. IntroductionChapter 1IntroductionThis chapter introduces you to your Siemenssingle-line analog telephone and explains how to use

Page 45 - Reference

1-2 Single-Line User GuideUsing Your Telephone SystemThis section gives an overview of basic information about your single-line telephone: the feature

Page 46

Introduction 1-31. IntroductionNote:Holding the hookswitch down for longer than 1 second can disconnect your call.Using the FLASH KeyIf you have a Si

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