Siemens M35 User's Guide download pdf (Page 64)

07.06.01 35b-ger.fm P35 - style, engl., A31008-H4200-A1-6-7619

Troubleshooting

TroubleshootingTroubleshooting

Troubleshooting

If you encounter problems using your phone, please try to find a solution us-

ing the “Troubleshooting” table below. If the problem persists, contact your

service provider or Siemens Service

(see page 62).

Problem

ProblemProblem

Problem Possible Causes

Possible CausesPossible Causes

Possible Causes Possible Corrective Measures

Possible Corrective MeasuresPossible Corrective Measures

Possible Corrective Measures

Unable to

switch phone

On/Off key not pressed

long enough

Press on/off key for at least 2 seconds

Empty battery. Charge battery. Check charging indicator in

display.

Battery contacts dirty. Clean contacts.

Battery totally discharged. Charge battery for half an hour, detach the

charging cable briefly, then charge as normal.

Standby time

insufficient

Frequent use of organizer/

games.

Restrict use if necessary.

Memory effect Carry out battery care function (see page 52).

Economy power mode not

activated.

Activate economy power mode (see

page 52).

Display illumination active. Switch off display illumination

(see page 52).

Key pressed unintention-

ally (illumination!).

Activate key lock.

Charging

error

(no charging

display)

Battery totally discharged. Charge battery for half an hour, detach the

charging cable briefly, then charge as normal.

Temperature exceeds

-0 °C to +45 °C range.

Make sure the ambient temperature is right,

allow time, then charge again.

Contact problem. Check mains socket and connection to

phone.

Check battery contacts and clean if neces-

sary, then insert the battery again.

No mains power Connect to a different mains socket or check

the mains supply.

Charger defective Replace charger.

Wrong charger Only use original Siemens accessories.

Battery defective. Replace battery.

SIM error SIM card not correctly in-

serted.

Make sure that the SIM card is inserted cor-

rectly. The card carrier must engage (see

page 6).

SIM card contacts dirty. Clean the SIM card with a dry cloth.

SIM card has wrong volt

rate.

Only use 3 volt SIM cards.

SIM card damaged. Make a visual check.

Return SIM card to service provider.

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Siemens M35 User's Guide Page 64

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