Siemens HIPATH 1190 User Manual Page 1

HiPath 1100 HiPath 1120 HiPath 1150 HiPath 1190System Telephones optiPoint 500 economy optiPoint 500 basic optiPoint 500 standard optiPoint 500 advan

Telephone Reference Information10Front Panel: optiPoint 500 advance optiPoint key module Keys for configuring the telephoneLighted display, 2 lines, 2

Step by stepMiscellaneous Functions 100Printing Key LabelsThis feature allows you to print labels for programmable keys according to the functions for

Miscellaneous Functions 101Step by step>:Select and press to confirm.: Press to confirm.or If you make a mistake:>:Select and press to confirm.

Step by stepMiscellaneous Functions 102Headset1It is an accessory that can be installed on terminals to replace the use of the handset and provide the

Miscellaneous Functions 103Step by stepRequired: A headset must be connected. A key must be programmed for the Headset feature by”Program-ming the Key

Step by stepMiscellaneous Functions 104Storing a phone number in a program-mable keyFor each key on the telephone set or additional terminal that has

Miscellaneous Functions 105Step by stepDate and Time SettingsIf authorized, you can set the HiPath 1100 date and time. The date and time can be shown

Step by stepSpecial functions for ISDN lines 106Special functions for ISDN linesCall Forwarding on a Digital LineThe Call Forwarding on a Digital Line

Special functions for ISDN lines 107Step by stepDeactivation of Call Forwarding>:Select and press to confirm.or Enter the code for deactivating C

Step by stepSpecial functions for ISDN lines 108Anonymous Caller ID (Call Trace)1Allows a local carrier to identify external and malicious anonymous c

Special functions for ISDN lines 109Step by stepUsing Features provided by a Carrier over an ISDN NetworkIn some countries you may access features of

Telephone Reference Information11Back panel: optiPoint 500For connections/accessories availability information for each optiPoint 500 model see Chapte

Step by stepPractical Guide 110Practical GuideCare of the Telephone• To clean the telephone use a slightly damp cloth or an antistatic cloth. Never wi

Practical Guide 111Step by stepSystem Error MessagesThis function provides indication that an error occurred in the system. The error is signaled on t

Step by stepPractical Guide 112Display MessagesThis feature shows on the telephone display informa-tion about actions performed by the user.Possible c

113IndexIndexAAcknowledging/Deactivating a General AlarmDeactivating a General Alarm ... 83ACS ...

114IndexFunctions for making callsusing a specific line ... 23Functions used during Calls ... 44Functio

115IndexMiscellaneous functionsacknowledging/deactivating a General Alarm ... 83alarm clock ...

116IndexUUCD Agent in Service/Out of Service ... 75Urgent call/recall when busy ... 35Using ...

Terminals, Adapters and Accessories117Terminals, Adapters and AccessoriesUsing options improves performance and provides more comfort to the user dur

Feature Codes118Feature CodesSymbolsNumbering PlanSymbols Explanation, , ... Enter numbers, keys, password, internal or external numbers, etc.Sign

Feature Codes119FeaturesFeatures can be selected as follows:1. Using the Navigation keys in the Main Menu2. Using the Service Menu key then browsing t

Passo a passoTelephone Reference Information12How to use this manualThe steps for programming the system are presented sequentially in graphic format

Feature Codes120Internet Access Activation external line Internet Access Deactivation external line External Line Reservation Busy1)Wait f

Feature Codes121Warmline (If programmed) Wait for Override busy extension busy extension Silent Monitoring busy extension busy extension C

Feature Codes122Tr a n s f e r (When an external analog line programmed as “Type of An-swering Signal ” or a digital line is being used, you must w

Feature Codes123Consultation from another extension VM Group password extension Consultation from an exter-nal extension your external number +

Feature Codes124Music on Hold Deactivation Remote Configuration HiPath 1100 Manager Remote configuration using a standard MF tele-phone1) Program

Feature Codes125Alarm Clock Daily, except weekends time (e.g., 1230) :Alarm Clock After a specified time period time (e.g., 1230) :Alarm cl

Feature Codes126Call Forwarding for MSN when the line is busy Activation external MSNCall Forwarding - Busy, for MSN Deactivation An

© Siemens Ltda. Siemens Communications Rua Pedro Gusso, 2635 • Curitiba-PR/BRRef. No.: A31003-K1160-B801-7-7619Subject to availability. Right of modif

Telephone Reference Information13Passo a passoDisplay Message/PromptsLine 1 displays time, date, requests, error messages and confirmation messages, a

Passo a passoTelephone Reference Information14Press this key.>:Select using < > then confirm by pressing :.>:Select using < > then c

Using the HiPath 1100 Features 15Using the HiPath 1100 FeaturesConsiderationsFeature descriptions and examples available for HiPath 1100are based on a

Using the HiPath 1100 Features 16Note:The number of external lines and extensions available depends on the system’s configura-tion.optiPoint 500 Prope

Using the HiPath 1100 Features 17System signaling tonesDuring feature configuration the system uses the following signaling tones:To n e M e a n i n g

Step by stepFunctions used for making calls 18Functions used for making callsMaking CallsConsiderations• When authorized, it allows you to call extern

Functions used for making calls 19Step by step... Using the Speakerphone Handset on the hook.Press this key. • For an internal call: Enter an extens

Introduction2IntroductionThe HiPath 1100 family consists of the following systems: HiPath 1120, HiPath 1150 and HiPath 1190. The features and operatio

Step by stepFunctions used for making calls 20... Using Automatic Seizure of an Active External Line• Internal callPress the "INTERNAL" key

Functions used for making calls 21Step by stepSwitching to Speakerphone Conversation using the Handset and Press and hold this key while placing th

Step by stepFunctions used for making calls 22SpeakerThis feature turns the speaker temporarily on to allow other people in the same room to participa

Functions used for making calls 23Step by stepSeizure of a Specific LineSeizing a specific line selects that line for generating an external call or a

Step by stepFunctions used for making calls 24Using Speed DialingRequired: Individual Speed Dialing numbers are stored by the user. System Speed Diali

Functions used for making calls 25Step by stepIf a number has already been stored, the name (if en-tered) or the telephone number associated will be d

Step by stepFunctions used for making calls 26: Press to confirm.or If you make a mistake:>:Select and press to confirm. All information is delete

Functions used for making calls 27Step by stepPhonebook SearchA Phonebook Search or and alphanumeric search allows an extension to lookup a person’s n

Step by stepFunctions used for making calls 28Entering Letters1x Letter A2x Letter B3x Letter C4x Number 21x Letter D, and so on.If no match

Functions used for making calls 29Step by stepCaller Lists1If so configured, the last calls not answered identified by the extension are stored in thr

Introduction3Important NotesThe information in this document provides only general descriptions of the features. The actual features may not correspon

Step by stepFunctions used for making calls 30End consultation.>:Select and press to confirm.or Press this key.or Replace the handset.or Press this

Functions used for making calls 31Step by stepExternal Line Reservation 1When there is no line available for making an external call, use the line res

Step by stepFunctions used for making calls 32For Internet AccessAn external line reservation for Internet access allows an extension to block a spec

Functions used for making calls 33Step by stepRecall due to No Answer/Busy: Press to confirm.or Enter the code for confirming the recall.or Wait 7 s

Step by stepFunctions used for making calls 34Recall Verification/Deactivation>:Select and confirm.or Enter the code for canceling a recall.Delet

Functions used for making calls 35Step by stepSilent Monitoring1Silent Monitoring allows a user to override a call without sending a beep (for certain

Step by stepFunctions used for making calls 36Hotline1The Hotline feature allows an extension to automatically generate a call to a pre-programmed num

Functions used for making calls 37Step by stepCalling an Attendant Console (AC)1 An Attendant Console can be called at any time for mak-ing a call or

Step by stepFunctions used for making calls 38Speakerphone Auto-Answering Mode1The called extension receives an Alert tone. The call us-ing the speak

Functions used for making calls 39Step by stepYou can configure the HiPath 1100 to send a warning tone in the event that no external line is available

4IntroductionIntroductionIntroduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2About This User Manual . . . . . . . . . .

Step by stepFunctions used for making calls 40The system dials the number 341XXXX using 801 as a destination. If this line is busy, the overflow optio

Functions used for making calls 41Step by stepTimer for Outgoing External Calls1This setting specifies a maximum time for the duration of an outgoing

Step by stepFunctions used for making calls 42• ”Suffix Dialing” Æ page 49• ”Door Opener” Æ page 91• ”Electronic Lock” Æ page 77• ”Speed Dialing” Æ pa

Functions used for making calls 43Step by stepUsing a Temporary MSN to make a call This feature allows you to use a temporary MSN from your own direct

Step by stepFeatures used during Call 44Features used during CallConsultation1The Consultation feature allows the extension to make a consultation to

Features used during Call 45Step by stepTransfer1The Transfer feature allows an extension to transfer a call (incoming or outgoing) to another extensi

Step by stepFeatures used during Call 46If the consultation extension is busy or does not an-swer, or if you want to return to the first call before a

Features used during Call 47Step by stepToggleThe toggle feature allows switching conversations be-tween two calls.Required: A consultation is in prog

Step by stepFeatures used during Call 48Parking1The Parking feature can place up to 10 internal or exter-nal calls on hold and answer these at any ext

Features used during Call 49Step by stepSuffix Dialing1Suffix Dialing allows an extension to send information or MF commands during a call (e.g., for

5IntroductionSwitching to Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Switching to a Headset . . . . . . .

Step by stepFeatures used during Call 50Recovering a Call on Hold This feature allows to recover a call that was placed on hold for consultation when

Functions used for Receiving Calls 51Step by stepFunctions used for Receiving CallsAnswering CallsExtensions receive different ringing signals and ton

Step by stepFunctions used for Receiving Calls 52... with a Headset Required: A headset must be connected. A key has been programmed for the "Hea

Functions used for Receiving Calls 53Step by stepTo switch between calls (Æ page 47)...>:Select and press to confirm.or Press this key. Enter the

Step by stepFunctions used for Receiving Calls 54IndividualThe Individual Pickup feature allows a system extension to answer a call that rings in a di

Functions used for Receiving Calls 55Step by stepCall Forwarding1It allows rerouting an incoming call to a specified exten-sion, group or external num

Step by stepFunctions used for Receiving Calls 56Wait for a dial tone.Enter the number you want to call.: Press to confirm.When there is no answer1The

Functions used for Receiving Calls 57Step by stepFor Fax/DID1When a Fax/DID module is installed, calls can be for-warded to Auto-Answering Mode. Enter

Step by stepFunctions used for Receiving Calls 58Conditional1Incoming calls can be forwarded to a specified destina-tion, as configured in any TSP-typ

Functions used for Receiving Calls 59Step by stepDeactivating Call Forwarding This feature allows an extension to resume answering incoming calls.Inte

6IntroductionFunctions used for Receiving Calls . . . . . . . . . . . . .51Answering Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Step by stepFunctions used for Receiving Calls 60Do Not Disturb1The Do Not Disturb feature prevents internal and exter-nal calls from being directed t

Functions used for Receiving Calls 61Step by stepVoice Mail1Voice Mail is an information tool designed to facilitate communications within and outside

Step by stepFunctions used for Receiving Calls 62External ServerA Voice Mail Server outsourced to a local carrier works for specified extensions group

Functions used for Receiving Calls 63Step by stepor Enter the code for programming a key.Select a programmable key.: Press to confirm.>:Select an

Step by stepFunctions used for Receiving Calls 64Activating the Reception of an Internal MWI1When a Subscriber Group is programmed as a VMIe Group Int

Functions used for Receiving Calls 65Step by stepLift the handset.or Press this key. The LED turns on.or Select this key.Enter the direct access code

Step by stepFunctions used for Receiving Calls 66Entry Voice Mail (EVM)The HiPath 1100 can be equipped with an integrated voice recording capability f

Functions used for Receiving Calls 67Step by stepConfiguring a Personal MailboxIf the Support Technician has not already configured your personal mail

Step by stepFunctions used for Receiving Calls 68Checking your Personal Voice MailboxMessages stored in your mailbox are indicated on your telephone a

Functions used for Receiving Calls 69Step by stepFrom an external telephoneConnect to your HiPath 1100. Enter the MSN designated to your EVM by the sy

7IntroductionMiscellaneous Functions. . . . . . . . . . . . . . . . . . . . . .77Changing the Password for the Electronic Lock . . . . . . . . . . . .

Step by stepFunctions used for Receiving Calls 70Groups1A Group consists of extensions joined by type or prox-imity. Its goal is to prevent calls from

Functions used for Receiving Calls 71Step by stepHunt Group (HG) and Call Group (CG) Login and Logout1Hunt Group (HG) and Call Group (CG) login and lo

Step by stepFunctions used for Receiving Calls 72If a name has been stored for this group, it will be dis-played (if configured by the system’s Suppor

Functions used for Receiving Calls 73Step by stepUCD Subscriber Groups1Each UCD (Uniform Call Distribution) Subscriber Group is formed by a maximum o

Step by stepFunctions used for Receiving Calls 74In the event that the extension belongs to more than one Group>:Select and press to confirm.or >

Functions used for Receiving Calls 75Step by step>:Select and press to confirm. The ringing signal for all groups is enabled/disabled.Available/Una

Step by stepFunctions used for Receiving Calls 76Collect Call BarringWhen this feature is activated, the system automatically rejects all incoming col

Miscellaneous Functions 77Step by stepMiscellaneous FunctionsChanging the Password for the Elec-tronic LockThis is a security feature that protects ag

Step by stepMiscellaneous Functions 78>:Select and press to confirm.or >:or or Enter the code for deactivating the electronic lock.Enter you

Miscellaneous Functions 79Step by stepBusy Signal when extension is busyThis features allows all telephones in the "Busy Signal" Group to au

8IntroductionSpecial functions for ISDN lines. . . . . . . . . . . . . . .106Call Forwarding on a Digital Line . . . . . . . . . . . . . . . . . . . .

Step by stepMiscellaneous Functions 80or Enter the code for selecting a country.Enter the country code (up to 8 digits). The code is stored and the

Miscellaneous Functions 81Step by stepRelay1The relay on the HiPath 1120 music module is used to control all peripheral equipment, such as the Door Op

Step by stepMiscellaneous Functions 82If a Fax/DID facility was configured...The relay can be controlled by a remote MF telephoneRequired: The remote

Miscellaneous Functions 83Step by stepAcknowledging/deactivating a Gener-al AlarmIf the Support Technician configured the alarm feature for your exten

Step by stepMiscellaneous Functions 84Scheduling Time RemindersPress this key.>:Select and press to confirm.or Enter the code for canceling the a

Miscellaneous Functions 85Step by stepDeleting/Checking a Scheduled Time Re-minderPress this key.>:Select and press to confirm.or Enter the code

Step by stepMiscellaneous Functions 86COS (Class of Service) Changeover1The COS Changeover feature authorizes the user to use a different system exten

Miscellaneous Functions 87Step by step>:Select and press to confirm.or >:or or Enter the code for deactivating Data Protection.Call Waiting

Step by stepMiscellaneous Functions 88Room Monitor1A Room Monitor (Babyphone) uses a telephone hand-set as a microphone to capture audio signals in a

Miscellaneous Functions 89Step by stepWait for a continuous tone (if necessary, switch to DT-MF) then enter your internal number and the lock’s passwo

Telephone Reference Information9Telephone Reference InformationFront panel: optiPoint 500/basic/standard/economyKeys for configuring the telephoneDisp

Step by stepMiscellaneous Functions 90Call Forwarding when there is no an-swer on a for digital linesIn some circumstances incoming calls over an digi

Miscellaneous Functions 91Step by stepDoor Opener1The Door Opener feature allows a programmed exten-sion to open a specified door.Required: The call i

Step by stepMiscellaneous Functions 92Remote Configuration1The Remote Configuration feature allows for the remote configuration of the HiPath 1100.Usi

Miscellaneous Functions 93Step by stepUsing the HiPath 1100 Manager application1Required: • Analog line: The system’s serial port as well as the remot

Step by stepMiscellaneous Functions 94Associated Group1The Executive/Secretary provides quick access to ex-tensions that must communicate continually.

Miscellaneous Functions 95Step by stepCall Charge Consultation1If call charges for calls made have been established, the system will have the ability

Step by stepMiscellaneous Functions 96Programming the Keys1The Key Programming feature allows an extension to assign functions to a system telephone’s

Miscellaneous Functions 97Step by stepFeatures for Programmable KeysProgrammable keys can be set to enable the following features:The feature can now

Step by stepMiscellaneous Functions 98”Anonymous Caller ID (Call Trace)” Æ page 108”Message Waiting Indicator (MWI)” Æ page 62”Override” Æ page 34”Cal

Miscellaneous Functions 99Step by stepProgramming the Procedure KeyYou can store numbers and functions that include more than one action, that is, you