Siemens OpenStage 10 T User's Guide

Communication for the open mindedSiemens Enterprise Communicationswww.siemens-enterprise.comDocumentationHiPath 500, HiPath 3000, HiPath 5000OpenStage

General information10General informationAbout this manualThis document contains general descriptions of the technical options, which may not always be

Step by StepMaking calls in the team/executive/secretary configuration100Deactivating call forwardingN Open the Program/Service menu Æ page 22.Select

Making calls in the team/executive/secretary configuration101Step by StepTransferring calls directly to the executive phoneNormally, all calls for the

Step by StepUsing team functions102Using team functionsIf configured (consult your service personnel), your tele-phone is part of a team. The team con

Using team functions103Step by StepS or R Press the "Hunt group" key.If an "X" appears between group/trunk number (such as 301) an

Step by StepUsing team functions104Accepting a call for another member of your teamYou can use your own telephone to accept calls for oth-er telephone

Using team functions105Step by StepUniform Call Distribution (UCD)If configured (consult your service personnel), you may belong to a group of station

Step by StepUsing team functions106Requesting and activating a work timeYou can request/activate work time to ensure you have enough time to wrap up t

Special functions in the LAN (not for HiPath 500)107Step by StepSpecial functions in the LAN(not for HiPath 500)If your telephone is operating in a Hi

Step by StepSpecial functions in the LAN (not for HiPath 500)108Setting up "follow me" call forwardingYou can activate/deactivate call forwa

Special functions in the LAN (not for HiPath 500)109Step by StepUsing night answerIf authorized (contact your service personnel), you can define telep

General information11Intended useThe OpenStage phone was developed as a device for speech transmission and should be placed on the desk or mounted on

Step by StepSpecial functions in the LAN (not for HiPath 500)110Ringing groupYou can have calls for your telephone signaled audibly at external teleph

Special functions in the LAN (not for HiPath 500)111Step by StepControlling relays (only for HiPath 3000)If this feature is configured (contact your s

Step by StepSpecial functions in the LAN (not for HiPath 500)112Opening doorIf this feature is configured (contact your service per-sonnel), you can a

Individual phone configuration113Step by StepIndividual phone configuration Setting contrast+ or - Press one of the keys shown in idle mode Æ page 19.

Step by StepIndividual phone configuration114Adjusting the attention ring volumeIf you are part of a team with trunk keys, other calls can be signaled

Testing the phone115Step by StepTesting the phoneTesting functionalityYou can test your phone’s functionality.Prerequisite: The phone is in idle mode.

Step by StepDiffering display view in a HiPath 4000 environment (not for HiPath 500)116Differing display view in a HiPath 4000 environment (not for Hi

Fixing problems117Step by StepFixing problemsResponding to error messagesPossible causes:Station number is incorrect.Possible reactions:Enter correct

Step by StepFixing problems118TroubleshootingPressed key does not respond:Check if the key is stuck.Telephone does not ring:Check whether the "Do

Fixing problems119Labeling keysThe following options are available for labeling keys of the OpenStage 30 and/or OpenStage Key Module 15 with the funct

General information12Single-line telephone/multi-line telephoneYour OpenStage 30 T is a "multi-line telephone". This means that your ser-vic

120IndexIndexAActivating door opener ... 40Advisory message ... 81deleting ...

121IndexDDetails, fax ... 83Dialingen-bloc ... 42fro

122IndexLLAN telephony ... 107LDAP telephone database ... 45Leaving an advisory message ..

123IndexRRadio paging equipment (PSE) ... 92Recall ... 59Receiving volume ...

124IndexUUCD ... 105Unanswered calls ... 21User support ..

HiPath 3000 Service Menu125HiPath 3000 Service MenuIf you click on one of the blue options, you switch to the chapter with the corresponding descripti

HiPath 3000 Service Menu126#0=Reset servicesFeatures ResetDTMF dialing:*53=DTMF dialing*51=Trunk flashNo exts in group Internal No: Internal No: Jim K

HiPath 3000 Service Menu127Lock telephoneDo not disturbAbsence textSilent ringingForwarding - trunkSend message Message to: Text? for: 16:0=Please cal

HiPath 3000 Service Menu128Pickup - directedPickup - groupHeadsetAccount codeShow call chargesView call chargesTimed reminder Remind at (HHMM): Remind

HiPath 3000 Service Menu129Abb. dial no: *0:- *0:e.g. 12345*92=Change Speed DialNext Next entry Save entryEnd Change entry BackDeleteEnd Dial Pause*93

Getting to know your OpenStage phone13Getting to know your OpenStage phoneThe following sections describe the most frequently used operating ele-ments

HiPath 3000 Service Menu130DestinationsCall forwardingall to: all to: e.g. 12345 SavedExt. to: Ext. to: e.g. 12345Int. to: Int. to: e.g. 12345*1=Forwa

HiPath 3000 Service Menu131#97=DND offText: Out to lunch*69=Absence text on0=Will return at: Save entry1=On vacation until: Previous2=I am out until:3

HiPath 3000 Service Menu132Previous#68=View sent messageMessage to: XXXX Text_Text_TextText Time/date sent at:hh:mm todaydelete delete deleteNext Next

HiPath 3000 Service Menu133*55=Call waiting?*57=Pickup - group?*0=Ret. to held call?*2=Toggle/ConnectMute on*52=Mute onMute offMute on#52=Mute offMute

HiPath 3000 Service Menu134GreekSlovenianCroatianEstonianlettischLithuanianChineseSlovakFurther languages CatalanEnd German(2)English(2)RomanianBulgar

Copyright © Siemens EnterpriseCommunications GmbH & Co. KGHofmannstr. 5180200 MünchenDeutschlandSiemens Enterprise Communications GmbH & Co. K

Getting to know your OpenStage phone14Properties of your OpenStage 30 TOpenStage Key Module 15The OpenStage Key Module 15 is a key module attached to

Getting to know your OpenStage phone15KeysFunction keysAudio keysKey Function when key is pressedsEnd call (disconnect) Æ page 26.,Redial Æ page 29rBu

Getting to know your OpenStage phone16Navigation keysThese are used to manage most of your phone’s functions and display.Key Function when key is pres

Getting to know your OpenStage phone17Programmable function keysYour OpenStage 30 T has eight illuminated keys to which you can assign functions or nu

Getting to know your OpenStage phone18KeypadIn cases where text input is possible, you can use the keypad to input text, punctuation and special chara

Getting to know your OpenStage phone19DisplayYour OpenStage 30 T comes with a black-and-white LCD display. Adjust the contrast to suit your needs Æ pa

Important information2Important informationTrademarksFor safety reasons, the telephone should only be supplied with power as follows (when an OpenStag

Getting to know your OpenStage phone20MailboxDepending on the type and configuration of your communications platform (contact the relevant service per

Getting to know your OpenStage phone21Call logIf you are unable to accept an external or internal call, the call attempt is stored in the caller list.

Getting to know your OpenStage phone22Program/Service menu Use the N menu key to reach the Program/Service menu for your com-munication system.The men

Basic functions23Step by StepBasic functionsAnswering a callSpecial default ring signaling is set for your telephone:• When you receive an internal ca

Step by StepBasic functions24Answering a call via the loudspeaker (speakerphone mode)Suggestions for using speakerphone mode:• Tell the other party th

Basic functions25Step by StepSwitching to speakerphone modePeople present in the room can participate in your call.Prerequisite: You are conducting a

Step by StepBasic functions26Open listening in a room during a callPeople present in the room can silently monitor your call. Let the other party know

Basic functions27Step by StepMaking callsOff-hook dialing^ Lift the handset.j internal: Enter the station number.External calls: Enter the external c

Step by StepBasic functions28Dialing with the headset connectedPrerequisite: The headset is connected.j internal: Enter the station number.External c

Basic functions29Step by StepRedialing a numberThe last ten external telephone numbers dialed are stored automatically.You can redial them simply by p

Important information3Location of the telephone• The telephone should be operated in a controlled environment with an ambient temperature between 5•C

Step by StepBasic functions30Reject callsYou can reject calls which you do not wish to take. The call is then signaled at another definable telephone

Basic functions31Step by StepCalling a second party (consultation)You can call a second party while a call is in progress. The first party is placed o

Step by StepBasic functions32Transferring a callIf the person you are speaking to wants to talk to anoth-er colleague of yours, you can transfer the c

Basic functions33Step by StepCall forwardingUsing variable call forwardingYou can immediately forward internal or external calls to different internal

Step by StepBasic functions34Using call forwarding no reply (CFNR)Calls that are not answered after three rings (=default, can be adjusted by service

Basic functions35Step by StepCall forwarding in the carrier network andforwarding multiple subscriber numbers (MSN) (not for U.S.)If this function has

Step by StepBasic functions36Using callbackYou can request a callback if the internal station called is busy or if nobody answers. This also applies f

Basic functions37Step by StepViewing and deleting a stored callback: Open the idle menu Æ page 19.Select and confirm the option shown[1].Select and co

Step by StepEnhanced phone functions38Enhanced phone functionsAnswering callsAccepting a specific call for your colleagueYou hear another telephone ri

Enhanced phone functions39Step by StepUsing the speakerphoneA colleague addresses you directly over the speaker with a speaker call. You hear a tone b

4ContentsContentsImportant information . . . . . . . . . . . . . . . . . . . . . . . . . .2Trademarks . . . . . . . . . . . . . . . . . . . . . . . .

Step by StepEnhanced phone functions40Answering calls from the entrance telephoneand opening the doorIf an entrance telephone has been programmed, you

Enhanced phone functions41Step by StepActivating the door openerN Press the key shown.Select and confirm the option shown.j Dial the entrance telephon

Step by StepEnhanced phone functions42Making callsEn-bloc sending/correcting numbersIf this feature is configured (contact your service per-sonnel), a

Enhanced phone functions43Step by StepUsing the caller listDetailed information, as well as a sample display entry are provided on Æ page 21.Retrievin

Step by StepEnhanced phone functions44Dialing a number from the internal directoryThe internal directory contains all station numbers and system speed

Enhanced phone functions45Step by StepUsing the LDAP directory (not for HiPath 500)If configured (ask your service personnel), you can search for dire

Step by StepEnhanced phone functions46The result is displayedIf only one name is found, it is displayed. Confirm.If several names are found (max. 50),

Enhanced phone functions47Step by StepMaking calls using system speed-dial numbersPrerequisite: You know the system speed-dial num-bers (consult your

Step by StepEnhanced phone functions48Confirm.j First enter the external code and then the external sta-tion number.Confirm.or If you make a mistake:S

Enhanced phone functions49Step by StepTalking to your colleague with discreet calling (not for HiPath 500)If this function has been configured (ask yo

5ContentsBasic functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Answering a call . . . . . . . . . . . . . . . . . . . . . .

Step by StepEnhanced phone functions50Assigning a station number (not for U.S.)If this function has been configured (contact your ser-vice personnel),

Enhanced phone functions51Step by StepDuring a callUsing call waiting (second call)Callers can still reach you while you are engaged in an-other call.

Step by StepEnhanced phone functions52Preventing and allowing call waiting (automatic camp-on)If this function has been configured (ask your service p

Enhanced phone functions53Step by StepParking a callYou can park up to ten calls, either internal, external, or both. Parked calls can be displayed on

Step by StepEnhanced phone functions54Holding external callsIf you have programmed a hold key on your phone Æ page 63, you can put external calls on h

Enhanced phone functions55Step by StepConducting a conferenceIn a conference call, you can talk to as many as four oth-er parties at the same time. Th

Step by StepEnhanced phone functions56Leaving a conferenceSelect and confirm the option shown.or\ Replace the handset, if this feature is configured (

Enhanced phone functions57Step by StepActivating tone dialing/DTMF suffix-dialingYou can transmit dual-tone multifrequency (DTMF) sig-nals to control

Step by StepEnhanced phone functions58Recording a callIf configured (contact your service personnel for de-tails), you can record an active call.Prere

Enhanced phone functions59Step by StepTransferring a call after a speaker call announcement in a groupIf this function has been configured (contact yo

6ContentsEnhanced phone functions. . . . . . . . . . . . . . . . . . . . .38Answering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Step by StepEnhanced phone functions60Send trunk flash (not for HiPath 500)To activate ISDN-type services and features through the network carrier’s a

Enhanced phone functions61Step by StepIf you cannot reach a destinationCall waiting (camp-on)Prerequisite: You have dialed an internal number and hear

Step by StepEnhanced phone functions62Using night answerWhen night answer mode is active, for example during a lunch break or after office hours, all

Programming the function keys63Step by StepProgramming the function keysYou can program frequently used functions, station numbers or procedures onto

Step by StepProgramming the function keys64Overview of functionsThe functions are split into the following menus:• Destinations• Feature Settings• PIN

Programming the function keys65Step by StepTr u n k g r o u p k e y :S At least one trunk is free.R All lines in this trunk group are occupied.View

Step by StepProgramming the function keys66Programming a procedure keyNumbers and functions which require further input, i.e. which contain several op

Programming the function keys67Step by StepConfiguring repdial keysYou can also program internal and external station num-bers on the second level. Th

Step by StepProgramming the function keys68Deleting function key programmingN Open the Program/Service menu Æ page 22.Select and confirm the option sh

Displaying and assigning call charges69Step by StepDisplaying and assigning call chargesDisplaying call charges (not for U.S.)For the current call:Cal

7ContentsDisplaying and assigning call charges . . . . . . . . . . 69Displaying call charges (not for U.S.) . . . . . . . . . . . . . . . . . . . . .

Step by StepDisplaying and assigning call charges70Displaying call charges for another telephone (not for U.S.)If configured (contact your service per

Displaying and assigning call charges71Step by StepDialing with call charge assignmentYou can assign external calls to certain projects.Prerequisite:

Step by StepPrivacy/security72Privacy/securityTurning ringer cutoff on and offIf you do not wish to take calls, you can activate the ring-er cutoff fu

Privacy/security73Step by StepCaller ID suppressionYou can prevent your station number or name from ap-pearing on the displays of external parties you

Step by StepPrivacy/security74Monitoring a roomYou can use a phone to monitor a room. This function must be enabled on the monitoring phone.When you c

Privacy/security75Step by StepLocking the telephone to prevent unauthorized useYou can prevent certain unauthorized functions being enabled on your ph

Step by StepPrivacy/security76Locking another telephone to prevent unauthorized useIf configured (contact your service personnel), you can lock and un

More functions/services77Step by StepMore functions/servicesAppointments functionYou can configure your phone to call you to remind you about appointm

Step by StepMore functions/services78Using timed remindersPrerequisite: You have saved a reminder Æ page 77. The saved time arrives.The phone rings.

More functions/services79Step by StepSending a messageYou can send short text messages to individual stations or groups of stations with system teleph

8ContentsMaking calls in the team/executive/secretary configuration . . . . . . . . . . . . . . . . . . . . . . .93Lines . . . . . . . . . . . . . .

Step by StepMore functions/services80Viewing and editing incoming messagesPay attention to the notes on Æ page 20.O The LED lights up. Press the key s

More functions/services81Step by StepLeaving an advisory messageYou can leave messages/advisory messages on your phone’s display for internal callers

Step by StepMore functions/services82Displaying the number of waiting calls/overload displayYou can show the number of external waiting calls on the d

More functions/services83Step by StepFax details and message on answering machineIf a fax or answering machine is connected to your sys-tem and you ha

Step by StepMore functions/services84Changing a number (after exchanging/moving/relocating a phone)When configured (consult your service personnel), y

More functions/services85Step by StepResetting services and functions(system-wide cancellation for a telephone)A general reset procedure is available

Step by StepMore functions/services86Activating functions for another telephoneIf configured (contact your service personnel), you can activate and de

More functions/services87Step by StepUsing system functions from outsideDISA (direct inward system access)If configured (contact your service personne

Step by StepMore functions/services88j Wait for the dial tone and enter the code for example, *97 for Do not disturb on. If necessary, make further en

More functions/services89Step by StepControlling connected computers/programs/telephone data serviceIf this function has been configured (contact your

9ContentsIndividual phone configuration . . . . . . . . . . . . . . . 113Setting contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Step by StepMore functions/services90Communicating with PC applications over a CSTA interfaceIf configured (contact your service personnel), you can u

More functions/services91Step by StepControlling relays (only for HiPath 3000)If this function has been configured (contact your ser-vice personnel),

Step by StepMore functions/services92Paging persons (not for U.S., not for HiPath 500)If radio paging equipment (PSE) is connected to your system (con

Making calls in the team/executive/secretary configuration93Step by StepMaking calls in the team/executive/secretary configurationIf configured (consu

Step by StepMaking calls in the team/executive/secretary configuration94Line seizureLine seizure must be configured (consult your service personnel).

Making calls in the team/executive/secretary configuration95Step by StepAnswering calls with the trunk keysPrerequisite: Your telephone rings or the t

Step by StepMaking calls in the team/executive/secretary configuration96Making calls on multiple lines alternatelyPrerequisite: You are conducting a c

Making calls in the team/executive/secretary configuration97Step by StepDirect station selection keyEach team member has a direct station selection ke

Step by StepMaking calls in the team/executive/secretary configuration98Transferring a call in progressS Press the DSS key and announce the call if ne

Making calls in the team/executive/secretary configuration99Step by StepForwarding calls on trunksYou can immediately forward internal or external cal