Siemens Gigaset DX800A all in one Specifications Page 151
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- Table of contents
- TROUBLESHOOTING
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149
Service (Customer Care)
Gigaset DX800A all in one / GBR / A31008-N3100-L101-2-7619 / appendix.fm / 07.04.11
Version 4, 16.09.2005
You hear an error tone when keying in informa-
tion (a descending tone sequence).
Action has failed/invalid input.
¥ Repeat the process.
Watch the display and refer to the user guide
if necessary.
No time is specified for a message in the call list.
Date and time have not been set.
¥ Set date/time or
¥ Activate synchronisation with a time server
on the Internet via the Web configurator.
An answering machine announces "PIN is incor-
rect" during remote operation.
You have entered the wrong system PIN.
¥ Repeat input of system PIN.
An answering machine is not recording any
messages/has switched over to announce only.
Its memory is full.
¥ Delete old messages.
¥ Play back new messages and delete.
An answering machine will not record a call or
ends the recording.
1. An error tone sounds and the display shows
Not possible.
¥ You are making the call via a broadband
connection. A recording is not possible in
this case. The attempt by the base to
establish a non-broadband connection
instead has failed.
2. The display shows AM memory full - Delete
messages.
The answering machine's memory is full.
¥ Delete messages and then start recording
again.
Or:
¥ End the call, delete old messages on the
answering machine and then re-establish
the connection.
Firmware update or VoIP profile download is
not carried out.
1. If Currently not possible is displayed, the VoIP
connections may be busy or a download/
update is already being carried out.
¥ Repeat the process at a later date.
2. If File unreadable is displayed, the firmware
file may be invalid.
¥ Use only the firmware available on the
preconfigured Gigaset configuration
server.
3. If Server not accessible is displayed, the
download server may not be accessible.
¥ The server is currently not accessible.
Repeat the process at a later date.
¥ You have changed the preconfigured
server address. Correct the address. Reset
the base, if necessary.
4. If Transmission error XXX is displayed, an
error has occurred during the transmission of
the file. An HTTP error code is displayed for
XXX.
¥ Repeat the process. If the error occurs
again, consult the Service department.
5. If Check IP settings is displayed, your base
may not be connected to the Internet.
¥ Check the cable connections between the
base and router and between the router
and the Internet.
¥ Check whether the base is connected to
the LAN i.e., it can be reached at its IP
address.
You cannot establish a connection to the base
with your PC's Web browser.
¥ When establishing a connection, check the
base's local IP address that has been entered.
You can check the IP address on your base
(page 135).
¥ Check the connections between the PC and
the base. Transmit a ping command to your
base e.g., from your PC (ping <base's local IP
address>).
¥ You have tried to reach the base via a secure
http (https://...). Try again with http://....
- Congratulations 1
- ¢ page 128): 4
- Base overview 5
- Display icons 6
- Contents 7
- Safety precautions 11
- Checking the package contents 12
- Setting up the base 13
- Connecting the base 14
- Underside of 15
- ¢ page 10, cable 5) 16
- ¢ page 10, cable 6) 16
- ¢ page 98) 17
- ¢ page 156) 17
- ¢ page 57) 19
- Please note: 21
- Connection Procedure 21
- §Yes§ to start the 22
- §OK§ to start 22
- ¢ page 136) 23
- §Save§ 24
- Either: 25
- Starting the IP wizard 26
- §No§ on the dis 27
- §Yes§ on the 27
- ¢ page 135) 28
- §OK§ on the 29
- Please note 30
- 3. Registration wizard 32
- ¢ page 20 33
- ¢ page 124) 33
- ¢ page 115) 33
- §Yes§ if you 34
- §No§ if you do 34
- §Change§ if you 34
- §OK§ if you do 34
- Back Save 35
- §Save§ to save 37
- Completing the installation 38
- Setting the date and time 39
- Proceeding 40
- Control key 41
- ¢ page 126) 42
- Using the menus 43
- Main menu (first menu level) 43
- Submenus 43
- Reverting to idle status 44
- Example: 45
- §Change§ to acti 46
- §Back§ to jump 46
- Menu tree 47
- Making calls 52
- Making calls via your mobile 54
- Ending a call 55
- Accepting a call 55
- Calling Line Identification 56
- Call display 57
- ¢ page 81) 58
- ¢ page 152) 58
- Gigaset HDSP – telephony 59
- Muting the base 60
- Making calls using 61
- Activating/deactivating call 62
- Configuring settings for the 63
- ¢ Keypad Control 64
- ¢Ringback 64
- Accepting a waiting call 65
- Consultation calls (external) 65
- Call swapping 66
- Conference (VoIP/ISDN) 66
- Transferring calls 66
- ¢ Identify Caller 67
- Using lists 68
- Incoming message list 69
- Answering machine list 69
- Call lists 69
- List entry 70
- ¢ page 107) 71
- ¢page 86) 71
- Using directories 72
- Order of directory entries 73
- Dialling with the directory 73
- ¢ s (Select entry) 74
- ¤ Perform changes and save 74
- ¢ s(Select entry) 74
- ¢ §Options§ (Open menu) 74
- Using online directories 77
- Opening an online/classified 77
- Searching for an entry 78
- Search result (hit list) 78
- Calling subscribers 79
- Starting a refined search 79
- Using the private net 80
- ¢ user guide 81
- ¢ page 77) 81
- Gigaset.net directory 82
- ¢ §Options§ 83
- ¢ page 70) 83
- ¢ page 80) 83
- ¢ page 152 84
- Making cost-effective 85
- Sending SMS 86
- (text messages) 86
- Draft list 87
- Sending SMS messages to an 87
- Receiving an SMS 88
- Copying the number to the 89
- SMS with vCard 90
- Receiving notifications via 90
- Setting the SMS service 91
- Activating/deactivating SMS 92
- Troubleshooting SMS 93
- Opening the incoming e-mail 94
- Viewing the message header 95
- Deleting e-mail messages 96
- Info centre – continuous 97
- Internet access from 97
- Login for personalised 98
- Operating the info centre 98
- Displaying information from 99
- Operating the base's 100
- Operating via the base 101
- Activating/deactivating and 101
- Recording a personal 102
- Playing back announcements 102
- Playing back messages 103
- ¢Copy to Directory 104
- ¢Delete Old List §OK§ 104
- ¢ Call Screening 105
- ¢ Recordings 106
- ¢ page 104) 106
- Cancelling remote operation 107
- Please note 107
- Network mailbox: activating/ 108
- ¢ Set Key 1 109
- ¢ page 108) 109
- ECO DECT: 111
- Reducing energy 111
- Setting an appointment 112
- (calendar) 112
- Signalling appointments and 113
- Managing appointments 113
- Setting the alarm clock 114
- (snooze mode) 115
- Registering handsets 116
- De-registering handsets 117
- Locating a handset (paging) 117
- Making internal calls 117
- ¢ page 132) 118
- ¢End Active Call 118
- ¢ page 53) 119
- ¢ ò Bluetooth 120
- ¢ page 4) 120
- Registering Bluetooth devices 121
- ¢ s (select entry) 123
- ¢ s (select mobile) 123
- ¢ page 120), no other 123
- Using a Bluetooth headset 124
- Using data devices 124
- Simultaneous Bluetooth 125
- ¢ page 138) 126
- ¢page 54) is not supported 126
- Connecting and using a 127
- Accessing functions and 128
- Changing key assignments 128
- Changing the display 130
- Setting the display 130
- Changing the handsfree/ 131
- Setting ringers 132
- Reactivating the ringer 133
- Activating/deactivating 134
- Resource directory 134
- Configuring the system 135
- Protecting against 136
- Changing the system PIN 136
- Setting your own area code 136
- Setting up/deleting ISDN 138
- Configuring VoIP 139
- Assigning send and receive 140
- ¢ page 16) 141
- ¢ System 141
- Activating repeater support 142
- Activating/deactivating the 142
- DECT interface 142
- ¢ System ¢ FAX Port 143
- ¢ System ¢ Reset 143
- ¢ page 18) 143
- Checking the base's MAC 144
- Changing the default 144
- Connection Wizards in the 145
- Saving an access code 146
- (outside line code) 146
- Setting pauses (fixed line) 147
- Setting recall (fixed line) 147
- Transferring a call (ISDN)– 147
- ECT (Explicit Call Transfer) 147
- Using Centrex (ISDN) 147
- Selecting dialling mode/ 148
- Setting options 148
- Service (Customer Care) 149
- Questions and answers 150
- Version 4, 16.09.2005 151
- VoIP status codes 152
- Checking service information 154
- Authorisation 155
- Guarantee Certificate 156
- United Kingdom 156
- Environment 157
- Appendix 158
- Writing and editing text 159
- PC interface 160
- Using Open Source software 160
- Using Gigaset QuickSync – 160
- GNU General Public License 161
- GNU GENERAL PUBLIC LICENSE 162
- New Programs 164
- GNU Lesser General Public 165
- License (LGPL) 165
- GNU LESSER GENERAL PUBLIC 167
- LICENSE 167
- NO WARRANTY 170
- New Libraries 171
- Glossary 172
- Dynamic DNS 174
- Explicit Call Transfer 174
- Local Area Network 176
- Media Access Control address 177
- Million bits per second 177
- Maximum Receive Unit 177
- Maximum Transmission Unit 177
- Network Address Translation 177
- Random Access Memory 179
- Read Only Memory 179
- Real-Time Transport Protocol 179
- Transmission Control Protocol 180
- Transport Layer Security 180
- User Datagram Protocol 180
- Uniform Resource Identifier 180
- Universal Resource Locator 181
- Voice over Internet Protocol 181
- Wide Area Network 181
- Accessories 182
- Gigaset C610H handset 183
- Gigaset SL78H handset 183
- Gigaset E49H handset 184
- Gigaset repeater 184
- Compatibility 184
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