Siemens Gigaset SE587 WLAN dsl Specifications download pdf (Page 67)

Appendix

Gigaset SE587 WLAN dsl / eng / A31008-N1083-L171-1-7619 / appendix.fm / 12.12.2007

Schablone 2004_08_26

You cannot open a con-

nection from a wireless

device to the Gigaset

SE587 WLAN dsl.

The wireless network adapter is not using the correct SSID.

ì Connect the wireless clients to the wireless network

with the correct SSID. The preset SSID is shown on the

label on the bottom of the device.

Encryption is possibly enabled on the Gigaset SE587 WLAN

dsl but not on the wireless network adapter, or it is not

using the correct key, or it is using another type of encryp-

tion. The preset WPA pre-shared key is shown on the label

on the bottom of the device.

ì Activate the same encryption on the network adapter

with the correct key (see page 21).

If you do not know the key, you will have to reset the

Gigaset SE587 WLAN dsl (see page 5).

Warning: Please bear in mind that this will return all the

configuration settings to the factory settings.

The Wireless Network function is deactivated.

ì Check whether the Wireless Network function is deac-

tivated and, if so, activate it (see page 20).

The PC does not have a wireless connection.

ì Use the Windows device manager (My Computer –

Properties) to check whether the network connection

is functioning. If you see a red cross or a question mark,

then the driver may not have been installed or there is a

resource conflict. Follow the Windows instructions to

remedy the problem.

The Gigaset SE587

WLAN dsl or other PCs

cannot be reached by a

PC in the connected

LAN with a ping com-

mand.

ì Make sure that the network is configured correctly on

all the PCs in the local network.

ì Check that the IP addresses have been correctly config-

ured. In most cases you can use the DHCP function of

the Gigaset SE587 WLAN dsl to assign dynamic

addresses to the PCs in the LAN. In this case, you must

configure the TCP/IP settings of all the PCs so that they

obtain their IP address automatically.

If you configure the IP addresses in the LAN manually,

remember to use subnet mask 255.255.255.x. This

means that the first three parts of the IP address on each

PC and the Gigaset SE587 WLAN dsl must be identical.

The device must also be configured as DNS server.

Detailed information on network configuration can be

found from page 36 onwards.

Symptom Possible cause and remedial actions

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