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119Questions & Answers
VAR Language: en; VAR issue date: 040517
left page (119) of S65 FUG en, A31008-H7400-A1-1-7619 (01.06.2004, 15:38)
Questions & Answers
If you have any questions on the use of your phone, you can contact us at
www.siemens-mobile.com/customercare around the clock. As further help we have listed
below some frequently asked questions and answers.
Problem Possible causes Possible solution
Phone cannot be
switched on.
On/Off key not pressed long
enough.
Press On/Off key for at least 2 seconds.
Flat battery. Charge battery. Check charging indicator in the
display.
Battery contacts dirty. Clean contacts.
See also below under “Charging
error”.
Standby time is too
short.
Frequent use of organiser and
games.
Restrict use if applicable.
Fast search activated. Deactivate speed search (p. 97).
Display illumination switched on. Switch off display illumination (p. 80).
Unintentional keystrokes (illumi-
nation!).
Activate key lock (p. 94).
Charging error
(charge icon not dis-
played).
Battery totally discharged. 1) Plug in charger cable, battery is on charge.
2) Charge icon appears after approx. 2 hours.
3) Charge battery.
Temperature out of range:
+5 °C to +40 °C.
Make sure the ambient temperature is right, wait
for a while, then recharge.
Contact problem Check power supply and connection to the
phone. Check battery contacts and telephone
connection socket, clean them if necessary, then
insert battery again.
No mains voltage. Use different mains power socket, check mains
voltage.
Wrong charger. Only use original Siemens accessories.
Battery faulty. Replace battery.
SIM error. SIM card not inserted correctly. Check that the SIM card is inserted correctly
(p. 9).
Dirty SIM card contacts. Clean SIM card with a dry cloth.
SIM card with wrong voltage. Use 1.8 or 3 V SIM cards only.
SIM card damaged (e.g.
broken).
Carry out a visual check. Have service provider
change the SIM card.
- LIEBREICH, Medienproduktion 1
- Safety precautions 4
- A Call key 6
- * Ringtone 7
- Display symbols 8
- Inserting an 11
- RS MultiMediaCard 11
- Charge battery 12
- Operating times 13
- Charge icon not visible 13
- Display while in service 13
- Time/date 14
- Time zones 14
- Copy SIM addresses 14
- Standby mode 15
- Signal strength 15
- Digital Rights Mgmt 15
- Main menu 15
- User guide 16
- Standard functions 17
- Highlighting mode 18
- Menu speed dialling 18
- Security 19
- C ¢T¢Security¢Codes 19
- C Confirm input 19
- C Press 19
- Text entry without T9 21
- Special characters 21
- Input menu 22
- Text entry with T9 22
- T9 word suggestions 23
- Correct a word 23
- C ¢M¢Text modules 24
- Dialling with number 25
- End call 25
- Set volume 25
- Redial previous numbers 25
- If the number is busy 26
- Accept call 27
- Reject call 27
- Handsfree 27
- Swap between 2 calls 27
- Conference 28
- T¢Security 29
- C Open the call menu 30
- My items 31
- Default book 32
- Addressbook 33
- C Display 34
- Change entry 35
- Call entry 35
- Addressbook options 35
- T¢Ringtones 36
- Phonebook 37
- Call (search for an entry) 38
- Phonebook options 38
- <Special books> 39
- Records menu 40
- Durat./charge 41
- Switch on 42
- Photo mode 43
- Video mode 43
- Flash (accessories) 43
- Camera options b 44
- Inbox options 45
- M¢Create new¢SMS text 46
- Picture&sound 47
- SMS to group 47
- C Reading the SMS 48
- C ¢M¢Inbox¢SMS 49
- C ¢M¢Draft¢SMS 49
- C ¢M¢Unsent¢SMS 49
- C ¢M¢Sent¢SMS 49
- C ¢M¢SMS archive 49
- C Activate 50
- More information on SMS 51
- C ¢M¢Create new¢MMS 52
- C ¢M¢MMS templates 54
- Ï Insert from Address 55
- Sending options 56
- Complete transmission 56
- Preliminary notification 56
- M¢Inbox¢MMS 57
- M¢Draft¢MMS 57
- M¢Unsent¢MMS 57
- M¢Sent¢MMS 57
- C ¢M¢Message setup¢MMS 58
- User settings 59
- C ¢M¢Create new¢E-mail 60
- C ¢M¢Inbox 61
- C ¢M¢Inbox¢E-mail 61
- C ¢M¢Draft¢E-mail 61
- C ¢M¢Unsent¢E-mail 61
- C ¢M¢Sent¢E-mail 61
- M¢Message setup 62
- Voice message/mailbox 63
- C ¢M¢Setup¢Voice message 63
- M¢Inst. message 64
- M¢Inst. message¢Login 64
- C ¢M¢Inst. message¢Login 65
- Manage groups b 66
- C Open editor 68
- C ¢M¢Inst. message 69
- C ¢M¢Inst. message¢Setup 69
- My settings 70
- Appl. settings 70
- CB services 71
- Surf & fun 72
- C Activate profile 74
- O¢Games 75
- O¢Applications 75
- O¢Downl. assist 75
- Games&More options 76
- C ¢T¢Profiles 77
- C Switch on profile 77
- C Confirm selection 78
- C ¢T¢Themes 79
- C Activate new theme 79
- C ¢T¢Display 80
- Start up anim 81
- Shutdn anim 81
- Own greeting 81
- Big letters 81
- Illumination 81
- C ¢T¢Ringtones 82
- C Confirm setting 82
- Assign ringtone 83
- C ¢T¢Call setup 84
- C ¢T¢Phone setup 86
- File system 87
- Master reset 87
- C ¢T¢Clock 88
- C ¢T¢Connectivity 89
- C Switch GPRS on/off 89
- C Activate/deactivate IrDA 89
- Bluetooth™ (BT) 90
- ¨ Bluetooth™ activated 92
- Data services 93
- HTTP profile 93
- Authentication 93
- Fax/data 94
- C ¢T¢Security 95
- Ö Barring set 96
- Õ Barring not set 96
- C ¢T¢Network 97
- Band selection b 98
- Fast search 98
- User group b 98
- C ¢T¢Accessories 99
- Change menu 100
- Reset all 100
- Fast access 101
- C Confirm 101
- C Press briefly 102
- Q¢Calendar 103
- Q¢Calendar setup 103
- C ¢Q¢Appointments 104
- C ¢Q¢Tasks 105
- C ¢Q¢Notes 106
- C ¢Q¢Missed appts 106
- Q¢Dictat.machine 107
- C ¢Q¢Time zones 108
- SIM services (optional) 109
- Alarm clock 109
- Sound recorder 110
- Unit converter 111
- Stopwatch 112
- Countdown 113
- Remote synchronisation 113
- Pictures 115
- Melodies/video 115
- My stuff options 116
- Directory structure 117
- Mobile Phone Manager 118
- Questions & Answers 120
- Customer Care 123
- 123Customer Care 124
- Care and maintenance 125
- Product data 126
- Accessories 127
- Multitainment 128
- Car Solutions 128
- Battery quality 129
- Display quality 129
- Guarantee certificate (UK) 130
- Guarantee certificate (IRL) 131
- SAR – European Union (RTTE) 132
- SAR – International (ICNIRP) 134
- Menu tree 135
- 135Menu tree 136
- Menu tree136 137
- 137Menu tree 138
- Menu tree138 139
- 139Menu tree 140
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