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OpenScape Voice functions
130
Silent Monitoring
If this function has been configured by service person-
nel and enabled for the destination phone, you can join
an active call of an internal station and listen in un-
noticed (muted) or with the knowledge of the target
station (active).
Active silent monitoring
Station A and B are on a call. You want to listen to the
call but so that Station B does not notice but so that you
can still talk to Station A.
• You can hear and talk to station A.
• You can hear station B but cannot talk to him becau-
se he cannot hear you.
• Station A and B can hear and speak to each other.
^ Lift the handset.
j Enter the code for active silent monitoring and the des-
tination number (see code table Æ page 132). You are
connected to the call and can listen. If necessary notify
station A.
] End the silent monitoring unnoticed by replacing the
handset.
Your phone
internal station A
internal or external station B
- Documentation 1
- Important information 2
- Location of the telephone 3
- Contents 4
- General information 10
- Intended use 11
- Telephone type 11
- O mailbox key and N menu key 13
- OpenStage Key Module 15 16
- Audio keys 17
- Mailbox key and menu key 17
- Navigation keys 17
- Programmable function keys 18
- [2] Switch to digit input 21
- Idle mode 23
- Context-dependent displays 24
- Messages 26
- Program/Service menu 27
- Administration 29
- Basic functions 30
- (speakerphone mode) 31
- Directed pickup 32
- Picking up the held call: 33
- Open listening 35
- Ending a call 36
- Group call 37
- Making calls 39
- On-hook dialing 40
- Immediate dialing 41
- Consulting a second party 44
- Connecting parties 45
- Call forwarding 46
- Programming call forwarding 47
- Call forwarding chain 52
- Callback 53
- Calling back missed calls 55
- Programmable keys 56
- Programming a key 57
- Repertory dial 58
- Feature toggle 59
- Forwarding 59
- Using programmed keys 60
- Resetting programmable keys 61
- Enhanced phone functions 62
- Rejecting a call 63
- Placing a call on hold 64
- Call waiting (second call) 67
- Transferring a call 72
- CTI calls 75
- Using autodial delay 78
- Conference 81
- System-based conference 84
- Call lists 86
- Incoming calls 87
- During calls 90
- Putting a line on hold 91
- Busy override 93
- Direct station selection keys 94
- Call pickup 95
- LED display on DSS keys 96
- Sample scenarios 97
- Accepting a call 98
- Connecting a call 99
- DSS keys can be used 100
- Step by step 101
- N Press the key shown 101
- Line preview 102
- Rollover for a line 103
- Privacy/security 104
- Do not disturb 105
- Security 107
- Locking the phone 109
- Mobility 111
- Logging on to the phone 112
- Logging off from the phone 113
- OpenScape Voice functions 116
- Making anonymous calls 117
- Activating 118
- ^ Lift the handset 119
- For call acceptance 120
- For call rejection 121
- Anonymous calls 122
- Using abbreviated dialing 123
- Call tracing 123
- Hunt group functions 124
- Reachability 126
- Parallel call 127
- Parking a call 129
- Silent Monitoring 130
- Muted silent monitoring 131
- Setting contrast 133
- Date and Time 134
- Setting daylight saving time 135
- Time display format 137
- Date display format 138
- Settings 140
- Selecting a language 144
- Locality 146
- Network information 147
- Resetting user data 148
- Web interface 149
- User pages 150
- User menu 151
- [1]. Information - read only 152
- Fixing problems 153
- Labeling keys 154
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