Siemens Gigaset C610H Specifications download pdf (Page 47)

45

Service (Customer Care)

Gigaset C610H / IM1 EN / A31008-M2355-R101-1-4N19 / appendix.fm / 24.03.2011

Version 4, 16.09.2005

Questions and answers

If you have any queries about the use of your

telephone, visit our website at

www.gigaset.com/service

for assistance 24/7.

The table below contains a list of common

problems and possible solutions.

Authorisation

This device is intended for use within the

European Economic Area and Switzerland. If

used in other countries, it must first be

approved nationally in the country in ques-

tion.

Country-specific requirements have been

taken into consideration.

We, Gigaset Communications GmbH,

declare that this device meets the essential

requirements and other relevant regulations

laid down in Directive 1999/5/EC.

A copy of the 1999/5/EC Declaration of

Conformity is available at this Internet

address:

www.gigaset.com/docs

.

The display is blank.

1. The handset is not switched on.

¥ Press and hold the end call key a.

2. The battery is empty.

¥ Charge the battery or replace it

(

¢page 9).

Not all menu options are displayed.

The menu display is reduced (Standard mode).

¥ Activate extended menu display

(Expert mode

•

.) (¢page 24).

No Base flashes on the display.

1. The handset is outside the range of the base.

¥ Move the handset closer to the base.

2. The range of the base is reduced because Eco

mode is activated.

¥ Deactivate Eco mode (¢page 36) or

reduce the distance between the handset

and the base.

3. The base is not switched on.

¥ Check the power adapter of the base.

Please register handset flashes on the display.

Handset has not been registered with the base or

has been deregistered.

¥ Register the handset (¢page 13).

Handset does not ring.

1. The ringtone is deactivated.

¥ Activate the ringtone (¢page 41).

2. Call divert set for "All Calls".

¥ Deactivate call divert (refer to base user

guide).

3. The telephone only rings when the phone

number is transmitted.

¥ Switch on the ringtone for anonymous

calls (

¢page 41).

The other party cannot hear you.

You have pressed the mute key h. The handset

is "muted".

¥ Reactivate the microphone (¢page 27).

You hear an error tone when keying an input (a

descending tone sequence).

Action has failed/invalid input.

¥ Repeat the operation.

Watch the display and refer to the user guide

if necessary.

Exclusion of liability

Some displays may contain pixels

(picture elements), which remain acti-

vated or deactivated. As a pixel is made

up of three sub-pixels (red, green, blue),

it is possible that pixel colours may vary.

This is completely normal and does not

indicate an error.

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