SX66 User Manual
172
Troubleshooting
If you still encounter problems after reviewing this troubleshooting guide, contact your mobile opera-
tor or an authorized Technical Support center in your area.
Problem
n My SX66 keeps turning itself
off.
n My SX66 is not making any
sound.
n My SX66 does not vibrate
when the phone rings or
alarms occur.
n The screen freezes or the
device is not responding.
n The screen is blank.
Solution
Your SX66 is designed by default to turn itself off if not used
for 3 minutes. This period can be adjusted to a maximum
of 5 minutes. Refer to the Power setting in Chapter 5 for
more information.
1 Tap at the right side of the Title Bar to check the
volume status.
2 Check the settings of Sound and Notications on the
Personal tab by tapping the Start menu > Settings.
1 Tap at the right side of the Title Bar to check if the
vibrate function is activate.
2 Check the settings of Sound and Notications on the
Personal tab by tapping the Start menu > Settings.
3 Check the event note in your Calendar to see if the
Reminder has been activated.
Reset your device. See the Resetting your SX66 section
in Appendix A.
If your SX66 does not respond when you briey press the
Power button, press and hold the button for a full second.
If that does not work:
1 Plug the AC power into the device to charge it.
2 Reset the device. See the Resetting your SX66. Phone
Operating Problems
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