Siemens HF25M5L2 User Manual download pdf (Page 9)

Malfunction table

Error messages

You can take remedial action yourself for some error

messages.

After-sales service

Our after-sales service is there for you if your appliance needs

to be repaired. We will always find the right solution in order to

avoid unnecessary visits from a service technician.

E number and FD number

When calling us, please give the product number (E no.) and

the production number (FD no.) so that we can provide you with

the correct advice. The rating plate bearing these numbers can

be found on the right-hand side when you open the appliance

door. To save time, you can make a note of the number of your

appliance and the telephone number of the after-sales service

in the space below, should it be required.

Please note that there will be a fee for a visit by a service

technician in the event of a malfunction, even during the

warranty period.

Please find the contact data of all countries in the enclosed

customer service list.

To book an engineer visit and product advice

Trust the expertise of the manufacturer, and rest assured that

the repair will be carried out by trained service technicians

using original spare parts for your domestic appliance.

This appliance corresponds to the standards EN 55011 and

CISPR 11. It is a Group 2, Class B product.

Group 2 means that microwaves are produced for the purpose

of heating food. Class B states that the appliance is suitable for

private households.

Problem Possible cause Remedy/information

The appliance does not work Faulty circuit breaker Look in the fuse box to make sure that the

fuse for the appliance is OK.

Plug not plugged in Plug in the plug

Power cut Check whether the kitchen light is working.

Incorrect operation Switch off the circuit breaker in the fuse box.

Reconnect the circuit breaker after approx.

10 seconds.

The appliance is not in operation. A

cooking time appears in the display.

The start button was not pressed after the set-

ting had been made.

Press the start button or switch off the appli-

ance.

The microwave does not switch on. The door was not fully closed. Check whether food remains or foreign

material is trapped in the door. Make sure

that the sealing surfaces are clean. Check

whether the door seal is twisted.

The start button was not pressed. Press the start button.

It takes longer than before for the

food to heat up.

The microwave power setting is too low. Select a higher power setting.

A larger amount than usual has been placed

in the appliance.

Double the amount = almost double the time

The food was colder than usual. Stir or turn the food during cooking

A signal sounds. The colon in the

display flashes.

The appliance is in demonstration mode.

1. Press the

2 button.

2. Press and hold the

g button for three sec-

onds.

Demo mode is deactivated.

Error message Possible cause Remedy/Note

Error message "E723" appears in the dis-

play.

The door is not properly closed.

Open the appliance with the 3 button and

close it again.

Error message "Er1", "Er4", "Er18" or "E305"

appears in the display.

Technical malfunction. Call the aftersales service.

Error message "Er11" appears in the dis-

play. "Button jammed"

The buttons are dirty or the mechanism

has jammed.

Press all the buttons several times. Clean

the buttons with a dry cloth. Open and

close the appliance door. If this does not

help, consult the after-sales service.

E no.

FD no.

After-sales service

GB 0844 8928999

Calls from a BT landline will be charged at up to

3 pence per minute. A call set-up fee of up to 6 pence

may apply.

IE 01450 2655

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Siemens HF25M5L2 User Manual Page 9

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