Siemens Gigaset SL565 Specifications download pdf (Page 60)

Appendix

Service (Customer Care)

Customer Care Warranty for Cordless Products

To obtain Customer Care Warranty service,

product operation information, or for problem resolution, call:

Toll Free: 1-866-374-3864

9:00 a.m. – 5:00 p.m. Monday-Saturday

www.gigaset.com/customercare

End-user limited Warranty

This limited, non-transferable warranty is provided to the original buyer/end-consumer

("you") for systems, handsets and accessories (collectively, "Product") manufactured, sold

and/or distributed by Gigaset Communications USA LLC ("Gigaset USA"). Gigaset USA

warrants to you that at the date of purchase, the product is free of defects in workman-

ship and materials and the software included in the Product will perform in substantial

compliance to its program specifications.

1. WARRANTY PERIOD

The Product Warranty Period is one (1) year from the original date of purchase by you.

Proof of purchase (e.g., sales slip or invoice) must be provided with any Product returned

during the Warranty Period. Batteries supplied with the Products are warranted to be free

from defects at the time of purchase only.

2. EXCLUSIVE REMEDY

Gigaset USA's entire liability and your exclusive remedy, if the Product is defective in

materials or workmanship during the Warranty Period and is returned, shall be that the

Product will be repaired or replaced as set forth in Section 4 below. Reconditioned

replacement components, parts or materials may be used in the replacement or repair.

Data in the memory of the Product may be lost during repair.

3. THIS LIMITED WARRANTY DOES NOT COVER AND IS VOID WITH RESPECT

TO THE FOLLOWING:

– Cosmetic damage, physical damage to the surface of the Product, including, without

limitation, breakage, cracks, dents, scratches or adhesive marks on the LCD screen or

outside casing of the Product.

– Products which have been repaired, maintained or modified (including the antenna)

by anyone other than Gigaset USA or a Gigaset USA-approved repair facility, or that

have been improperly installed.

– Cost of installation, removal or reinstallation.

– "Damage due to any telephone, electronic, hardware or software program, network,

Internet or computer malfunctions, failures, or difficulties of any kind, including with-

out limitation, server failure or incomplete, incorrect, garbled or delayed computer

transmissions.

– Equipment and components not manufactured, supplied or authorized by Gigaset

USA.

– Modification of the Product's components, or operation of the Product in an unsuita-

ble environment or in a manner for which it is not intended, including but not limited

to failures or defects caused by misuse, abuse, accidents, physical damage, abnormal

operation, improper handling or storage, neglect, alterations, unauthorized installa-

tion, removal or repairs, failure to follow instructions, problems caused by the car-

rier's network coverage, exposure to fire, water or excessive moisture or dampness,

floods, or extreme changes in climate or temperature, acts of God, riots, acts of ter-

rorism, spills of food or liquids, viruses or other software flaws introduced into the

Product, or other acts which are not the fault of Gigaset USA and which the Product is

not specified to tolerate, including damage caused by mishandling or blown fuses.

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Siemens Gigaset SL565 Specifications Page 60

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