Siemens OptiPoint 410 User Manual

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Summary of Contents

Page 1 - HiPath 4000

HiPath 4000optiPoint 410 economyoptiPoint 410 standardOperating Instructions

Page 2 - Important Notes

Step by StepBasic Usage Instructions10How to activate functions... directlyCertain functions can be selected directly in the idle state, for example:&

Page 3

Step by stepAdvice for users100Dealing with error messages on the displayPossible cause:Maximum input time exceeded.Handset not replaced.Possible resp

Page 4

Advice for users101Step by stepor Possible cause:a) Attempt to use a barred function.b) PIN entered incorrectly.Possible response:a) Contact the serv

Page 5

102IndexIndexAAdd-on conference ... 81Angle of display ... 30Answering calls .

Page 6

103IndexNNumber label ... 98Number suppression ... 71OOpen listening ...

Page 8 - Basic Usage Instructions

Important functions at a glanceImportant functions at a glanceMaking a call:Either: n + pOr: p + when the other party answers n or speakerphone (not a

Page 9 - How to use this user guide

Important functions at a glanceSetting up a conference call:First call + > : + p + :+ > : + p. Saving/activating variable call forwarding:&g

Page 10 - How to activate functions

Maximum Service Menu functions availableMaximum Service Menu functions availablePress the "program/service" key. Use < > and : in orde

Page 11 - Which functions can be used?

© Siemens AG 2004Information and Communication NetworksHofmannstr. 51 • D-81359 MunichRef. No.: A31003-H8400-B412-1-7619The information provided in th

Page 12 - How to make best use of your

Basic Usage Instructions11Step by StepWhich functions can be used?Basic and enhanced functionsYou can use all of the communication platform’s basic an

Page 13 - Answering calls

Step by StepBasic Usage Instructions12Optional main menuYour system administrator can provide a customized key to give you access to a main menu. On t

Page 14 - Open listening

Making Calls – Basic Functions13Step by StepMaking Calls – Basic FunctionsAnswering callsAnswering a call with the handsetThe telephone rings. The cal

Page 15 - Saved number redial

Step by StepMaking Calls – Basic Functions14Switching to speakerphonePrecondition: You are making a call with the handset. and t Press the speaker key

Page 16 - Last number redial

Making Calls – Basic Functions15Step by StepDialing with the handset on-hookp Internal: Enter the number.External: Enter the access code and the numbe

Page 17 - Transferring a call

Step by StepMaking Calls – Basic Functions16Last number redialIf your telephone is configured for this type of redialing, each number dialed is saved

Page 18 - Call Forwarding

Making Calls – Basic Functions17Step by StepTransferring a callIf the person you are conversing with wishes to be transferred to one of your colleague

Page 19 - Station fixed forwarding

Step by StepMaking Calls – Basic Functions18Call ForwardingUsing call forwardingYou can program two types of call forwarding:• Station fixed forwardin

Page 20

Making Calls – Basic Functions19Step by StepStation fixed forwardingIf you have programmed a forwarding destination for station fixed forwarding, you

Page 21 - Station variable forwarding

2About these Operating InstructionsThese Operating Instructions describe the use of the optiPoint 410 in conjunction with the HiPath 4000 Communicatio

Page 22

Step by StepMaking Calls – Basic Functions20If station variable forwarding was previously pro-grammed and activated, it is deactivated and the for-war

Page 23 - after entering the number

Making Calls – Basic Functions21Step by StepStation variable forwardingWith station variable forwarding you can choose be-tween 6 different types of c

Page 24 - Using the callback function

Step by StepMaking Calls – Basic Functions22: To select the next station variable forwarding type.Output on first line display.Output on second line d

Page 25 - Rejecting a callback request

Making Calls – Basic Functions23Step by StepActivating station variable forwardingStation variable forwarding is automatically activated when the forw

Page 26 - Step by Step

Step by StepMaking Calls – Basic Functions24Deactivating station variable forwarding in the idle menuYou can also deactivate the following station var

Page 27 - t Replace the handset

Making Calls – Basic Functions25Step by StepRejecting a callback requestThe telephone rings. The Cancel Callback message in-forms you that this is a c

Page 28 - Dialing with repertory keys

Step by StepMaking Calls – Basic Functions26Saving Repertory Dialing Numbers on a KeyStore/process on destination dial numberThere are many use exampl

Page 29 - Telephone settings

Making Calls – Basic Functions27Step by StepSelect, confirm and enter the sequence again.Quit function without changeSelect and confirm. The function

Page 30 - Display contrast? >

Step by StepMaking Calls – Basic Functions28Dialing with repertory keysPrecondition: You have saved a number on a repertory dialing key Æ page 26.Pres

Page 31 - (displays)

Making Calls – Basic Functions29Step by StepTelephone settingsAdjusting the ringer volumeu or v Press one of the keys when the telephone is idle. : Co

Page 32 - Functions

Contents3Basic Usage Instructions . . . . . . . . . . . . . . . . . . . . . . 8The optiPoint 410 economy/standard control panel . . . . . . . . . .

Page 33 - Taking a call in a hunt group

Step by StepMaking Calls – Basic Functions30Adapting the speakerphone function to the acoustics of your roomTo improve the clarity of voice transmissi

Page 34 - Dialing/Making Calls

Making Calls – Basic Functions31Step by StepSelecting the language for user prompts (displays)Your HiPath 4000 system can be configured for up to five

Page 35 - Speed-dial

Step by StepMaking Calls – Convenience Functions32Making Calls – Convenience FunctionsAnswering CallsGroup call and pickupIf a member of a pickup grou

Page 36 - Using the mailbox

Making Calls – Convenience Functions33Step by StepHaving the number of the called station displayedIf the number of the station for which you (as a me

Page 37 - (voice calling)

Step by StepMaking Calls – Convenience Functions34Activating/deactivating stop voice callingYou can prevent other persons from making direct calls to

Page 38 - During a Call

Making Calls – Convenience Functions35Step by StepThe first call in the call log is displayed:UserDate and time of the entry and reason for the entry.

Page 39 - Using the switchover button

Step by StepMaking Calls – Convenience Functions36The other party answers:n Lift the handset.or With the handset on-hook: speakerphone (not available

Page 40 - Re-indication

Making Calls – Convenience Functions37Step by StepTerminating mailbox retrieval:Press the key. The lamp goes out.Entries remain in the mailbox until y

Page 41 - Station controlled conference

Step by StepMaking Calls – Convenience Functions38During a CallUsing the call waiting functionWhen you are expecting an important call, you should act

Page 42

Making Calls – Convenience Functions39Step by StepUsing the switchover buttonThe switchover button that must be configured by your system administrato

Page 43

Contents4Telephone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Adjusting the ringer volume. . . . . .

Page 44

Step by StepMaking Calls – Convenience Functions40Re-indicationDuring an internal or external waiting call or consulta-tion, you can have information

Page 45 - During the conference

Making Calls – Convenience Functions41Step by StepStation controlled conferenceIn a station controlled conference you can include up to 8 internal and

Page 46 - (DTMF suffix dialing)

Step by StepMaking Calls – Convenience Functions42Setting up a conferenceYou can set up a conference from any of the following types of connection:• s

Page 47 - System-wide parking

Making Calls – Convenience Functions43Step by StepExpanding the conferenceAny member of the system conference can expand the conference by• calling an

Page 48 - System parking

Step by StepMaking Calls – Convenience Functions44Accepting a waiting call and adding it to the confer-enceIf you receive a waiting call during the co

Page 49 - Taking a parked call

Making Calls – Convenience Functions45Step by StepDuring the conferenceYou are taking part in a conference with 3 to 8 members and you wish to know ab

Page 50 - Parking is not possible

Step by StepMaking Calls – Convenience Functions46Entering commands with tone dialing (DTMF suffix dialing)After dialing a number, you can set tone di

Page 51 - Camping on a colleague’s call

Making Calls – Convenience Functions47Step by StepSystem-wide parkingOn the HiPath 4000, you can park up to 10 internal and/or external calls and take

Page 52 - Using HiPath 4000 as an

Step by StepMaking Calls – Convenience Functions48Parking a call manually and then taking it at a later dateYou can manually park a call to your telep

Page 53 - System-wide voice calling

Making Calls – Convenience Functions49Step by StepTaking a parked callVia the keypadn Lift the handset or use the speakerphone function (not available

Page 54 - Voice calling in a group

Contents5Using call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Activating and deactivating forwarding

Page 55

Step by StepMaking Calls – Convenience Functions50Parking is not possibleIf all the parking positions or the selected parking posi-tion are occupied,

Page 56

Making Calls – Convenience Functions51Step by StepIf You Cannot Reach a DestinationCamping on a colleague’s callPrecondition: The internal party whom

Page 57 - Using call forwarding

Step by StepMaking Calls – Convenience Functions52Using HiPath 4000 as an intercommunication systemYou can voice call an internal HiPath 4000 user via

Page 58

Making Calls – Convenience Functions53Step by StepSystem-wide voice callingFrom your telephone, you can voice call any internal user whose telephone p

Page 59 - Enter the code!

Step by StepMaking Calls – Convenience Functions54Voice calling to a fixed destinationThe system code-number for "voice calling" + the desti

Page 60

Making Calls – Convenience Functions55Step by StepA connection to the destination loudspeaker is set up immediately, if• there is no busy condition• t

Page 61 - Delayed call-forwarding

Step by StepMaking Calls – Convenience Functions56The destination telephone's loudspeaker and micro-phone are automatically activated. . Two-way

Page 62

Making Calls – Convenience Functions57Step by StepIf a group member presses the loudspeaker key or the relevant line key for the announcement, he or s

Page 63

Step by StepMaking Calls – Convenience Functions58Call forwarding via code numbersThe following call-forwarding modes can be set up via codes:See Æ pa

Page 64

Making Calls – Convenience Functions59Step by StepProgramming and activating call-forwardingn Lift the handset.p Enter a code number, say *51, (ask th

Page 65 - Appointments

Contents6Making multiline calls . . . . . . . . . . . . . . . . . . . . . . . 75Using line keys . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 66 - Appointments Function

Step by StepMaking Calls – Convenience Functions60Switching off fixed call forwardingPress the key. The lamp goes out, call forwarding is switched off

Page 67 - Timed reminders

Making Calls – Convenience Functions61Step by StepDelayed call-forwardingInstalled for the whole system by the service personnel. Requirements: Waitin

Page 68 - Making project calls

Step by StepMaking Calls – Convenience Functions62 : Confirm (used in US).p Enter the number of the destination. : Confirm.Call forwarding is activate

Page 69

Making Calls – Convenience Functions63Step by StepChecking/deactivating call forwarding for another telephonePress the key. The lamp lights up.> :

Page 70 - Private Sphere/Security

Step by StepMaking Calls – Convenience Functions64Checking/deactivating call forwarding for fax, PC or busyPress the key. The lamp lights up.> : S

Page 71 - Malicious call holding

Saving Functions and Appointments65Step by StepSaving Functions and AppointmentsSaving individual speed dialing numbersYou can save a number on each o

Page 72 - Locking your telephone

Step by StepSaving Functions and Appointments66Appointments FunctionYou can program a timed reminder on your telephone to remind yourself of an import

Page 73 - Using Other Functions

Saving Functions and Appointments67Step by StepCancelling a saved reminder:Press the key. The lamp lights up.k Enter the service code.or> : Select

Page 74

Step by StepMaking project calls68Making project callsExternal calls can be assigned to specific projects. Precondition: Project numbers (from 1 to 5)

Page 75

Making project calls69Step by StepCall duration display (cost display)The call duration display is configured by the service personnel. The display sh

Page 76

Contents7Calling a station directly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93The lamp statuses of direct station se

Page 77 - Taking calls on line keys

Step by StepPrivate Sphere/Security70Private Sphere/Security Activating/deactivating do not disturbIf you do not wish to receive incoming calls, you c

Page 78

Private Sphere/Security71Step by StepSuppressing your number on called party’s displaySuppression of the number indication only applies to the next ca

Page 79 - Dialing with line keys

Step by StepPrivate Sphere/Security72Locking your telephoneYou can prevent unauthorized persons from using your telephone (and the telephone directory

Page 80 - Identifying the line used

Using Other Functions73Step by StepUsing Other FunctionsUsing a different telephonein the same way as your ownYou can log on to another telephone belo

Page 81 - Allow bridging

Step by StepUsing Other Functions74With the display "Enter station no." or "Enter ID", you are requested to enter the PIN.Entering

Page 82 - Preventing bridging

Making multiline calls75Step by StepMaking multiline callsUsing line keysLine keys are configured by the service personnel. The station number of each

Page 83 - > : Select and confirm

Step by StepMaking multiline calls76The different states of line key lampsThe lamp is not lit – the line is free and can be used.orThe lamp is lit – l

Page 84 - Forwarding calls for lines

Making multiline calls77Step by StepTaking calls on line keysIf several calls are received at the same time, you can take the calls in the order in wh

Page 85 - > : Confirm

Step by StepMaking multiline calls78Activating/deactivating ringerWhen you are making a call on a line, you may be dis-turbed by the ringing signals f

Page 86

Making multiline calls79Step by StepDialing with line keysYour telephone can be configured with either automat-ic or selectable line seizure. The serv

Page 87 - (DSS) keys

Basic Usage Instructions8Basic Usage InstructionsThe optiPoint 410 economy/standard control panelPermanently assigned function keysfor basic, enhanced

Page 88

Step by StepMaking multiline calls80Identifying the line usedIf several lines are seized at the same time, you can find out which line you are convers

Page 89

Making multiline calls81Step by StepEnding a call on a line keyt Replace the handset.orPress the key that is lit.Adding another party to a line (confe

Page 90

Step by StepMaking multiline calls82> : Select and confirm.> : Select and confirm.Bridging is now permitted.Preventing bridgingEven if the Pri

Page 91 - Deactivate?

Making multiline calls83Step by StepHolding a call on a line key and retrieving itPrecondition: You have taken a call on a line key Æ page 77 or you a

Page 92

Step by StepMaking multiline calls84Picking up a held callA colleague in an open-plan office has put a call on hold on a line key and requests you (ve

Page 93 - Calling a station directly

Making multiline calls85Step by StepStoring and activating a station fixed callforwarding destination for a linePrecondition: The telephone is in the

Page 94 - Hunting group?

Step by StepMaking multiline calls86Cancelling the station fixed call forwarding destinationPrecondition: The telephone is in the idle state. A sta-ti

Page 95 - Checking the telephone

Making calls in an executive/secretary team (not used in US)87Step by StepMaking calls in an executive/sec-retary team (not used in US)Each executive/

Page 96

Step by StepMaking calls in an executive/secretary team (not used in US)88Taking a call for the executive in the secretary’s officeWhen a call is rece

Page 97

Making calls in an executive/secretary team (not used in US)89Step by StepExtending a call to the executivePrecondition: You have taken a call for the

Page 98 - Documentation

Basic Usage Instructions9Step by StepHow to use this user guideThe operating procedures are presented in a logical sequence in the colored column. The

Page 99 - Advice for users

Step by StepMaking calls in an executive/secretary team (not used in US)90Taking calls for other executive/secretary teamsIf several executive/secreta

Page 100 - Step by step

Making calls in an executive/secretary team (not used in US)91Step by StepActivating/deactivating call waiting for executiveAs the executive, you can

Page 101

Step by StepMaking calls in an executive/secretary team (not used in US)92Using the call signal function If a call signal key has been configured on y

Page 102

Making calls in an executive/secretary team (not used in US)93Step by StepCalling a station directlyPrecondition: DSS keys have been configured at you

Page 103

Step by StepMaking calls in an executive/secretary team (not used in US)94Temporarity removing station from hunt group/adding station to hunt groupPre

Page 104

Checking the telephone95Step by StepChecking the telephoneChecking its functionalityYou can test the functionality of your telephone. This in-cludes t

Page 105

Step by StepChecking the telephone96Checking the assignment of functions to keysYou can check which functions have been pre-assigned to specific keys

Page 106

Labeling, documentation and accessories97Labeling, documentation and accessoriesLabeling Key Fields (not used in US)You can chose from the following o

Page 107

Labeling, documentation and accessories98Attaching a Station Number Label (not valid for US)Self-adhesive emergency number labels are also delivered w

Page 108

Advice for users99Advice for usersCare of the telephone• Use either a damp cloth or an antistatic cloth to clean the telephone. Never use a dry cloth!

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