HiPath 1100HiPath 1120HiPath 1150HiPath 1190Analog TelephonesDTMF and DPUser Manual
Using the HiPath 1100 Features 10Using the HiPath 1100 FeaturesConsiderationsEach operating procedure may vary according to the system telephone model
Using the HiPath 1100 Features 11System signaling tonesDuring feature configuration the system uses the following signaling tones:To n e M e a n i n g
Step by stepFunctions used when making calls 12Functions used when making callsMaking CallsConsiderations• When authorized, it allows you to call exte
Functions used when making calls 13Step by steppEnter the extension number (e.g. 11/101).w Wait for the call to be answered.s Start conversation.• Ext
Step by stepFunctions used when making calls 14Seizure of a specific lineSeizing a specific line selects that line for generating an external call or
Functions used when making calls 15Step by stepIndividual speed dialingThe Individual speed dialing can store up to 5 numbers most frequently dialed b
Step by stepFunctions used when making calls 16External line reservation1When there is no line available for making an external call, use the line res
Functions used when making calls 17Step by stepTo e n a b l e n Lift the handset.qhmg Enter the code for blocking the use of this line by anoth-er e
Step by stepFunctions used when making calls 18Callback1Recall allows a call to be made automatically (via an ISDN line) to an extension or an externa
Functions used when making calls 19Step by stepTo d e a c t i va t e n Lift the handset.ril Enter the code for canceling a recall.w Wait for a confi
Introduction2IntroductionThe HiPath 1100 family consists of the following systems:HiPath 1120, HiPath 1150, and HiPath 1190. The features and operatio
Step by stepFunctions used when making calls 20w Wait for the call to be answered.s Start monitoring.Urgent call/Recall when busy1The Urgent Call feat
Functions used when making calls 21Step by stepWarmline1Warmline is the length of time the extension should wait to call the first number configured a
Step by stepFunctions used when making calls 22qld Enter the code for direct messaging.p Enter an extension or Call group (CG).s Record the message.An
Functions used when making calls 23Step by stepLCR1The LCR (Least Cost Routing) is designed to lower tele-phone communications costs. When LCR is acti
Step by stepFunctions used when making calls 24LCR Bypass 1This makes it possible temporarily to deactivate the rules of the LCR for an external call,
Functions used when making calls 25Step by stepConversion Rules:The number that will be selected by the system is 341XXXX using destination 801. If th
Step by stepFunctions used when making calls 26Timer for outgoing external calls1This setting specifies a maximum time for the duration of an outgoing
Functions used when making calls 27Step by stepDISA1DISA (Direct Inward System Access) is a feature that al-lows you to make an external call from an
Step by stepFunctions used when making calls 28w Wait for a continuous tone.p Enter the feature code (e.g, *97 – Do not disturb).orp Enter the externa
Functions used during calls 29Step by stepFunctions used during callsConsultation1The Consultation feature allows the extension to make a consultation
Introduction3Important NotesThe information in this document provides only general descriptions of the features. The actual features may not correspon
Step by stepFunctions used during calls 30Trans fe r1The Transfer feature allows an extension to transfer a call (incoming or outgoing) to another ext
Functions used during calls 31Step by stepToggleThe toggle feature makes it possible to switch conver-sations between two calls.Required: A consultati
Step by stepFunctions used during calls 32Conference with more than three participantsRequired: A three-way conference must be in progress.In a confer
Functions used during calls 33Step by stepTo free additional ports for use with the Conference fea-ture without depending on the use of the CLIP DTMF,
Step by stepFunctions used during calls 34Leave the conferenceWhen you leave the conference, a new master exten-sion will be designated automatically.
Functions used during calls 35Step by stepParking1The parking feature can place up to 10 internal or exter-nal calls on hold and answer these at any e
Step by stepFunctions used during calls 36Suffix dialing1Suffix dialing allows an extension to send information or MF commands during a call (e.g: for
Functions used during calls 37Step by stepRecovering a call on holdThis feature allows you to retrieve a call on hold because the destination number w
Step by stepFunctions used during calls 38p Enter the code to access an external line (e.g., 0) and the external number you want to call.ws Wait for t
Functions used for receiving calls 39Step by stepFunctions used for receiving callsAnswering CallsExtensions receive different ringing signals and ton
4IntroductionIntroductionIntroduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2About This User Manual . . . . . . . . . .
Step by stepFunctions used for receiving calls 40qf Enter the code to switch between two calls.w Wait for the call to be answered.s Start conversation
Functions used for receiving calls 41Step by stepIndividualThe Individual Pickup feature allows a system extension to answer a call that rings in a di
Step by stepFunctions used for receiving calls 42w Wait for a confirmation tone.t Replace the handset.External1The external call forwarding feature al
Functions used for receiving calls 43Step by steppEnter the number for the1. extension you want to call (e.g., 11/101).2. UCD subscriber group for voi
Step by stepFunctions used for receiving calls 44Conditional1Incoming calls can be forwarded to a specified destina-tion list, as configured in a TAPI
Functions used for receiving calls 45Step by stepDisabling call forwarding This feature allows an extension to resume answering incoming calls.Interna
Step by stepFunctions used for receiving calls 46Do not disturb1The Do not disturb feature prevents internal and exter-nal calls from being directed t
Functions used for receiving calls 47Step by stepVoice mail1Voice mail is an information tool designed to facilitate communications within and outside
Step by stepFunctions used for receiving calls 48External ServerA voice mail server outsourced to a local carrier works for specified extensions group
Functions used for receiving calls 49Step by stepActivating receipt of an Internal MWI1When a subscriber group is programmed as a VMIe group Interface
5IntroductionACS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Timer for outgoing externa
Step by stepFunctions used for receiving calls 50Mailbox accessTo access your mailbox, call the direct access number (Voice mail subscriber group) and
Functions used for receiving calls 51Step by stepEntry voice mail (EVM)The HiPath 1100 can be equipped with an integrated voice recording capability f
Step by stepFunctions used for receiving calls 52Mailbox greeting configurationIf the support technician has not already configured your personal voic
Functions used for receiving calls 53Step by stepChecking you personal mailboxMessages stored in your mailbox are indicated on your telephone as follo
Step by stepFunctions used for receiving calls 54Second attendant1When a second attendant is configured, it receives calls forwarded by the first atte
Functions used for receiving calls 55Step by stepHunt groups (HG)The Hunt group (HG) feature allows you to configure ex-tension groups which are then
Step by stepFunctions used for receiving calls 56Leaving a groupn Lift the handset.rli Enter the appropriate code to remove the extension from the gro
Functions used for receiving calls 57Step by stepUCD group login/logout1Agent LoginAllows an agent, at any time, to enter a group to which he/she belo
Step by stepFunctions used for receiving calls 58Available/Unavailable agent for a UCD groupAgent availableActivates an agent to start receiving calls
Functions used for receiving calls 59Step by stepUCD agent in service out of serviceIn ServiceAn agent can resume receiving calls in a group after com
6IntroductionSecond attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Groups. . . . . . . . . . . . . .
Step by stepFunctions used for receiving calls 60Collect call barringWhen this feature is activated, the system automatically rejects all incoming col
Miscellaneous functions 61Step by stepMiscellaneous functionsChanging the Password for the elec-tronic lockThis is a security feature that protects ag
Step by stepMiscellaneous functions 62Electronic lock1The electronic lock allows the user to prevent unautho-rized persons from making calls from that
Miscellaneous functions 63Step by stepMusic on holdThis feature plays pre-programmed music during the time an external call is on hold (see General pr
Step by stepMiscellaneous functions 64t Replace handset.To d e a c t i v a t en Lift the handset.rmhee Enter the code to deactivate Busy Signaling.w
Miscellaneous functions 65Step by stepw Wait for a confirmation tone.t Replace the handset.Russia 64243015Canada 67831496Singapore 74857265Peru 750510
Step by stepMiscellaneous functions 66Relay1The relay on the HiPath 1120 music module is used to control all peripheral equipment, such as the door op
Miscellaneous functions 67Step by stepTo d e a c t i va t ermd Enter the code to deactivate the relay.p Enter the system password at the remote telep
Step by stepMiscellaneous functions 68Alarm clockThe Alarm clock allows you to program an extension to send the user a reminder at a specific time, at
Miscellaneous functions 69Step by stepAfter a specified timen Lift the handset.qhjg Enter the code to enable the alarm clock after a speci-fied time.p
7IntroductionSpecial functions for ISDN Lines . . . . . . . . . . . . . . .80Call forwarding on a Digital Line . . . . . . . . . . . . . . . . . . .
Step by stepMiscellaneous functions 70COS (Class of Service) changeover1The COS changeover feature authorizes the user to use a different system exten
Miscellaneous functions 71Step by stepData protection1The data protection feature prevents audio signals gen-erated by the system from affecting data
Step by stepMiscellaneous functions 72To d e a c t i v a t eqlk Enter the code to deactivate the call waiting signal.w Wait for a confirmation tone.t
Miscellaneous functions 73Step by stepw Wait for a confirmation tone.To d e a c t i va t et Replace the handset.Room Monitorn Lift the handset.p Ente
Step by stepMiscellaneous functions 74p Enter your 5-digit password (the default is: 31994).w Wait for a confirmation tone.t Replace the handset.To d
Miscellaneous functions 75Step by step4. When an MSN number is assigned to an extension number. The extension assigned is forwarded to another extensi
Step by stepMiscellaneous functions 76qje Enter the code to open the door.note If the system has more than one entrance telephone in-stalled and the e
Miscellaneous functions 77Step by stepRemote configuration1The remote configuration feature allows remote config-uration of the HiPath 1100.Using an M
Step by stepMiscellaneous functions 78Using the HiPath 1100 Manager application1Required: • Analog line: The system’s serial port and the remote PC mu
Miscellaneous functions 79Step by stepPABX Trace logPABX Trace is a tool used to monitor the events that have occurred in the PABX during a certain pe
Step by stepHow to use this manual8How to use this manualThe steps for programming the system are presented sequentially in graphic format under the c
Step by stepSpecial functions for ISDN Lines 80Special functions for ISDN LinesCall forwarding on a Digital LineThe call forwarding on a digital line
Special functions for ISDN Lines 81Step by stepCall forward no answer, for MSNTo e n a b l en Lift the handset.qjhf Enter the code to enable call for
Step by stepSpecial functions for ISDN Lines 82Wait 5 sw Wait for a confirmation tone.t Replace the handset.To d e a c t i v a t en Lift the handset.
Special functions for ISDN Lines 83Step by stepCLIRThis features prevents your name or number from showing on the display of an external caller (check
Step by stepSpecial functions for ISDN Lines 84Using features provided by a carrier on ISDN LinesIn some countries you may access features offered by
Practical guide 85Step by stepPractical guideCare of the telephone• To clean the telephone, use a slightly damp cloth or an antistatic cloth. Never wi
86IndexIndexAAccount code ... 37ACS ... 24Alarm
87IndexLCR ... 23making calls ... 12override ...
88Indexmusic on hold ... 63night service ... 73PABX trace log ...
Feature codes89Feature codesSymbolsNumbering planSymbols Explanationll, q, p ...Enter numbers, keys, password, internal or external numbers, etc.wSig
How to use this manual9Step by stepAccessing a FunctionHiPath 1100 features can be activated by entering the appropriate codes directly on the telepho
Feature codes90FeaturesSeizure of an external lineFunctions used when making callsFeature CodeExternal calln dpsExternal call using a group of externa
Feature codes91Functions used during callsCalling a Hunt group (HG) n kld.klm sUCD subscriber group n kmd.kmm sUrgent Call(busy extension)1)n p (busy
Feature codes92Account coden qjd p account code rp number sConference s(d)p s(d)qgConsultation (To end a consultation, wait for the call to be discon
Feature codes93Functions used when receiving callsFeature CodeMailbox access n p Voice mail group w sAnswering a call on holds(d)qii sors(d)qf sGroup
Feature codes94Miscellaneous functionsConsultation from another extensionn kmd VM group p password p extensionsConsultation from an exter-nal extens
Feature codes95Language/Country Settingsn qmhef p country code tCall group (CG) and Hunt group (HG) Loginn qli p group (if it belongs to more than one
Feature codes96Alarm clockRelayDeactivation(For HiPath 1120 only)n rmd tNight ServiceActivationn qhh p password tNight ServiceDeactivationn rhh p pass
Feature codes97UCD subscriber group functionsSatellite PABXSpecial functions for ISDN LinesAlarm clockFor a specified date and timen qhjhp date/time (
Feature codes98Immediate call forwarding for MSN Deactivationn rjhe wp MSN tCall forward no answer, for MSNActivatingn qjhf p external wp MSN tCall
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