Siemens Gigaset CX100 isdn User Manual download pdf (Page 56)

Appendix

Gigaset CX100-150isdn / englisch / A31008-X150-G101-1-7619 / appendix.fm / 20.01.2004

Guarantee/maintenance/repair/approval

Guarantee

The guarantee period is two years from the date of purchase.

For repairs to be carried out under the guarantee, the defective item must be

accompanied by a completed guarantee card that has been stamped by the dealer at the

time and place of purchase.

The guarantee does not cover any defects or damage caused by improper use or wear

and tear or third-party intervention. The guarantee does not cover consumables or

defects which only have a minor effect on the value or operability of the phone.

If a defect occurs please contact your dealer.

Repair/maintenance

Leased phones

If your phone is not functioning correctly please contact the Repair Service Team

(Tel. 175).

The actual repair

) and repair process are free of charge.

Purchased phones

Within the guarantee period, repairs to the phone will be carried out free of charge in

accordance with the provisions of the guarantee

. The defective phone must be

returned to the original place of purchase for repair.

Where the Repair Service Team is called out (including during the guarantee period), the

repair process will be chargeable (travel costs and time spent). Beyond the guarantee

period the incurred will also be chargeable.

Battery

A battery is a consumable good and is therefore not covered by the guarantee. There

will be a charge for replacing defective batteries. This applies to both leased and

purchased phones.

Assistance

If you have any general enquiries about our products or services please contact the

Swisscom information helpline (Freephone 0800 800 800).

* excluding damage to spare parts such as cables, marking labels and batteries

and damage through improper use caused by dropping the phone

or ingress of moisture

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Siemens Gigaset CX100 isdn User Manual Page 56