Siemens HIPATH 1200 User Manual

HiPath 1200optiPoint 500 economyoptiPoint 500 basicoptiPoint 500 standardoptiPoint 500 advanceUser Guide

Basic Operating Instructions10Control Panel optiPoint 500 advance with optiPoint key moduleKeys fortelephonesettingsIlluminated Dis-play,2 lines with2

100IndexSsaving a PIN ... 72service call ... 83service pe

Overview of Functions and Codes101Overview of Functions and CodesThe table below lists all available functions as they appear on the display. Function

Overview of Functions and Codes102HeadsetAnswer call ;HotlineFax details XKeypad dialing ;*503 XConferenceStart conferenceEnd conferenceView conf part

Overview of Functions and Codes103CallbackView callbacks/Delete;;;;*58#58XSuppress call IDRestore caller ID;;;;*86#86XXTe m p o rar y M S N ;;*41 XFo

© Siemens AG 2005Information and Communication NetworksHofmannstr. 51 • D-81359 MunichRef. No.: A31003-H1200-B100-1-7619Subject to availability. Right

Basic Operating Instructions11Step by StepHow to Use these Operating Instruc-tionsYou will find a graphic representation of the steps in log-ical sequ

Step by StepBasic Operating Instructions12Service personnelReferences to service personnel usually mean the per-son responsible for programming your H

Basic Operating Instructions13Step by StepAccessing Functions... InteractivelyYou can select some functions while the telephone is idle, for example:&

Step by StepBasic Operating Instructions14... With Function KeysIf you saved a function on a key Æ page 59, you can ac-cess it directly as follows:Pre

Making Calls – Basic Functions15Step by StepMaking Calls – Basic FunctionsAnswering CallsSpecial default ring signaling is set for your telephone:• Wh

Step by StepMaking Calls – Basic Functions16Answering a Call with the Speaker (Speaker-phone Mode)The telephone rings. The caller is displayed.Press t

Making Calls – Basic Functions17Step by StepDialing/Making CallsYou can make free internal calls to all users who are con-nected to the HiPath 1200.If

Step by StepMaking Calls – Basic Functions18The other party answers with speaker:n Lift the handset.or On-hook dialing: use speakerphone mode (not ava

Making Calls – Basic Functions19Step by StepOpen ListeningYou can let other people in the room join in on the call. Let the other party know that you

Before You Begin2Before You BeginThese operating instructions describe the optiPoint 500 economy, optiPoint 500 basic, optiPoint 500 standard, and opt

Step by StepMaking Calls – Basic Functions20Redialing a NumberThe last ten telephone numbers dialed are stored auto-matically.You can redial them simp

Making Calls – Basic Functions21Step by StepTurning the Microphone On and OffTo prevent the other party from listening in while you consult with someo

Step by StepMaking Calls – Basic Functions22Calling a Second Party (Consultation Hold)You can call a second party while engaged in a call. The first p

Making Calls – Basic Functions23Step by StepTransferring a CallIf the person you are speaking to wants to talk to ano-ther colleague of yours, you can

Step by StepMaking Calls – Basic Functions24Call ForwardingUsing Variable Call ForwardingYou can forward calls immediately to different internal or ex

Making Calls – Basic Functions25Step by StepCall Forwarding in the Carrier Networkand Forwarding Multiple Subscriber Num-bers (MSN)If this function ha

Step by StepMaking Calls – Basic Functions26: Confirm.Using Call Forwarding - No Answer (CFNA)Calls that you do not answer after six rings (=default,

Making Calls – Basic Functions27Step by StepUsing CallbackIf a user is busy or is not answering, you can store an automatic callback. This feature sav

Step by StepMaking Calls – Basic Functions28Checking and Canceling a Saved Callback>:Select and confirm.orril Enter the code.Deleting a displayed e

Making Calls – Basic Functions29Step by StepSaving Repertory Dialing Numbers on a KeyYou can save a frequently dialed number on any free key of your p

Before You Begin3All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection fac

Step by StepMaking Calls – Basic Functions30Using Repertory Dialing KeysPrecondition: You have saved a station number on a re-pertory dialing key Æ pa

Making Calls – Basic Functions31Step by StepTelephone SettingsAdjusting the Ring Volumeu or v Press one of these keys while the phone is idle.: Confir

Step by StepMaking Calls – Basic Functions32Adjusting the Receiving Volume During a CallPrecondition: You are conducting a call.u or v To raise or low

Making Calls – Convenience Functions33Step by StepMaking Calls – Convenience FunctionsAnswering CallsAccepting a Specific Call for Your ColleagueYou h

Step by StepMaking Calls – Convenience Functions34Using the SpeakerphoneA colleague addresses you directly over the speaker with a speaker call. You h

Making Calls – Convenience Functions35Step by StepAnswering a Call with a Headset: Your telephone rings. Confirm.Ending the call:Press the key. The LE

Step by StepMaking Calls – Convenience Functions36Accepting a Call From an Answering Machi-neYou can accept a call from any answering machine if the m

Making Calls – Convenience Functions37Step by StepDialing/Making CallsUsing a Caller ListIf this feature is activated, the following calls will be sto

Step by StepMaking Calls – Convenience Functions38Ending retrieval>:Select and confirm.orPress the key. The LED goes out.orPress the key. The LED g

Making Calls – Convenience Functions39Step by StepUsing Speed-DialYou can assign station or system speed-dial numbers to frequently called destination

4ContentsContentsBefore You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2Important Notes . . . . . . . . . . . . . . . . . . . .

Step by StepMaking Calls – Convenience Functions40Saving/changing/deleting station speed-dial num-bers and associated namesYou can store the ten numbe

Making Calls – Convenience Functions41Step by StepIf applicable You can enter a name for the number you have entered. This will be displayed when you

Step by StepMaking Calls – Convenience Functions42Select from Directory (Alphanumeric Search)The internal directory contains all station numbers, and

Making Calls – Convenience Functions43Step by StepTo enter a space, press "0".Pressing "1" automatically displays the first entry

Step by StepMaking Calls – Convenience Functions44Automatic Connection Setup/Immediate Con-nection/HotlineIf this feature is activated (consult servic

Making Calls – Convenience Functions45Step by StepAssigning a Station Number/MSNYou can selectively assign a specific multiple subscriber number MSN (

Step by StepMaking Calls – Convenience Functions46During a CallUsing Call WaitingCallers can still reach you while you are engaged in ano-ther call. A

Making Calls – Convenience Functions47Step by Stepor qf Press the key. The LED lights up. Enter the code. The LED goes out.Combining the calling parti

Step by StepMaking Calls – Convenience Functions48Turning the Call Waiting Tone On and OffYou can suppress the call waiting tone (emitted appro-ximate

Making Calls – Convenience Functions49Step by StepParking a CallYou can park up to ten calls, either internal, external, or both. Parked calls can be

5ContentsSaving Repertory Dialing Numbers on a Key. . . . . . . . . . . . . . . . . . . . . 29Using Repertory Dialing Keys . . . . . . . . . . . . .

Step by StepMaking Calls – Convenience Functions50Conducting a ConferenceIn a conference call, you can talk to as many as two other parties at the sam

Making Calls – Convenience Functions51Step by StepActivating Tone Dialing/DTMF Suffix DialingYou can transmit dual-tone multifrequency (DTMF) sig-nals

Step by StepMaking Calls – Convenience Functions52If You Cannot Reach a DestinationCall Waiting (Camp-On)Precondition: You have dialed an internal num

Making Calls – Convenience Functions53Step by StepUsing Night AnswerWhen night answer mode is active, for example during a lunch break or after office

Step by StepMaking Calls – Convenience Functions54Entry Voice Mail (EVM)Your HiPath 1200 features an integrated voice memory system called "Entry

Making Calls – Convenience Functions55Step by StepConfiguring the Personal Voice MailboxIf your service personnel has not configured a personal voice

Step by StepMaking Calls – Convenience Functions56Press the flashing "Mailbox" key.orkmd Enter the code for "Entry Voice Mail" (de

Making Calls – Convenience Functions57Step by StepActivating AutoAttendantsIf configured (consult your service personnel), you can forward calls to Au

Step by StepMaking Calls – Convenience Functions58• Greeting control, "manual" or "automatic day/night program".Use "manual&q

Saving Functions and Procedures59Step by StepSaving Functions and ProceduresYou can save a frequently-dialed number Æ page 29, or frequently-used func

6ContentsOperating/Setting the Voice Mailbox and AutoAttendants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Sav

Step by StepSaving Functions and Procedures60Meaning of LED Signals for Saved Functions:Call forwarding, Forwarding - trunk, Call Fwd No Reply, Night

Saving Functions and Procedures61Step by StepActive call on assigned multiple subscriber number MSN.Flashing rapidly – A call has arrived for me on th

Step by StepSaving Functions and Procedures62Assigning a Procedure (Operating Steps) to a KeyStation numbers and functions which require additional in

Saving Functions and Procedures63Step by StepChecking the Key AssignmentsYou can check the assignment of keys on your telepho-ne to see which function

Step by StepUsing Other Team Functions64Using Other Team FunctionsTurning Group Call On and OffIf this function has been configured (consult service p

Using Other Team Functions65Step by StepYou belong to a hunt group or a group call:>:Select and confirm.or>:orrli or qli Enter the code for &quo

Step by StepUsing Other Team Functions66or>:Select and confirm.This turns off the audible tone for all groups.orr Enter the code for "Leave al

Using Other Team Functions67Step by StepAccepting a Call for Another Member of Your TeamYou can accept calls for other telephones in your team from yo

Step by StepPrivacy/Security68Privacy/SecurityTurning Do Not Disturb On and OffTo avoid any interruptions, you can activate the Do Not Disturb feature

Privacy/Security69Step by StepMonitoring a RoomA telephone can be used to monitor a room. The func-tion must be activated on the telephone that you wa

7ContentsSystem Administration/Software Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83Enable Remote Administrationand Software Up

Step by StepPrivacy/Security70Trace Call: Identifying Anonymous Cal-lersYou can have the carrier identify malicious external cal-lers. You can save th

Privacy/Security71Step by StepWhile the telephone is locked, a special dial tone sounds when you lift the handset. You can conti-nue to dial internal

Step by StepPrivacy/Security72Saving Your PINTo prevent unauthorized persons from using your tele-phone, you need to enter a personal identification n

Checking and Assigning Call Charges73Step by StepChecking and Assigning Call ChargesDisplaying Call ChargesFor the current call:The display usually sh

Step by StepChecking and Assigning Call Charges74Dialing with Call Charge AssignmentYou can assign external calls to certain projects.Precondition: Th

Using Other Functions/Services75Step by StepUsing Other Functions/ServicesAppointments FunctionYou can tell your telephone to give you a call when you

Step by StepUsing Other Functions/Services76: Confirm.or If you make a mistake:>:Select and confirm. This deletes all entered digits.Deleting and c

Using Other Functions/Services77Step by StepMusic on HoldIf Music on Hold has been set up for your HiPath 1200, waiting callers will hear the selected

Step by StepUsing Other Functions/Services78If this function has been configured (consult service personnel), you can set up external outgoing calls f

Using Other Functions/Services79Step by StepUsing Functions in ISDN via Code Dia-ling (Keypad Dialing)You can set the ISDN functions of your network p

Basic Operating Instructions8Basic Operating InstructionsCharacteristics and Ways to Connect Your optiPoint 500optiPoint 5001economy basic standard ad

Step by StepUsing Other Functions/Services80Operating a Switch (Relay)If this feature is configured (consult service personnel), you can activate/deac

Using Other Functions/Services81Step by StepConfirming/Deactivating an AlarmIf the service personnel have activated the alarm feature on your telephon

Step by StepUsing Other Functions/Services82Reject on Busy,Switching Telephone to BusyAll telephones in a specified group are automatically set to bus

System Administration/ Software Update83Step by StepSystem Administration/Software UpdateThe following sections describe features for system ad-minist

Step by StepSystem Administration/ Software Update84Software Update If you are authorized, you can start a software update.Press the key. The LED ligh

System Administration/ Software Update85Step by StepSetting the Language/CountryEnter the corresponding country code to make the country-specific sett

Step by StepSystem Administration/ Software Update86Setting Date and TimeIf authorized, you can set the date and time for your HiPath 1200. The date a

System Administration/ Software Update87Step by StepConfiguring System Speed-Dial Num-bers If appropriately authorized, you can administer your HiPath

Step by StepSystem Administration/ Software Update88o First enter the external code and then the external sta-tion number.If applicable You can enter

Terminal Mode - optiPoint application module89Step by StepTerminal Mode - optiPoint application moduleIf your optiPoint 500 features an optiPoint appl

Basic Operating Instructions9Control Panel optiPoint 500 economy/basic/standardKeys fortelephonesettingsDisplay,2 lines with24 charsKeypadHandsetKey f

Step by StepTerminal Mode - optiPoint application module90Delete and Cancel keyc Deletes the character on the left or, in combination with the b key,

Labeling, Documentation and Accessories91Labeling, Documentation and AccessoriesLabeling Key FieldsYou can chose from the following options to label t

Labeling, Documentation and Accessories92Attaching a Station Number LabelSelf-adhesive call-number labels are also delivered with your optiPoint.Write

Labeling, Documentation and Accessories93AccessoriesUse the following products to adapt your telephone to your specific needs. optiPoint key modules:

Fixing Problems94Fixing ProblemsTelephone Maintenance• Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth.• If the te

Fixing Problems95Step by StepResponding to Error Messages on the ScreenPossible cause:Wrong number/code.Possible response:Enter the correct number/cod

Step by StepFixing Problems96Possible cause:No number or function is assigned to a key.Possible response:Program the key for the number or functionÆ p

97IndexIndexAaccessories ... 93account code ... 74adapter ...

98IndexDdata transmission protection ... 47date ..... 86delete key ...

99IndexLlabeling key fields ....... 9, 10, 91LCR Least Cost Routing ....... 17Least Cost Routing ....