Siemens MC55 User Manual download pdf (Page 8)

Page 8 of 31

Getting Technical Support

If you are having problems with your system, please try the following troubleshooting steps:

• Simplify the System – Remove modules one at a time from your system to see if there

is a specific module that is causing a problem.

• Swap Components – Try replacing parts in the system one-at-a-time with similar parts

to determine if a part is faulty or if a type of part is configured incorrectly.

If problems persist, or you have questions about configuring this product, obtain the PCI BIOS

listing information of the GPRS6055ER and other modules in the system. After you have this

information, contact RTD Embedded Technologies via the following methods:

Phone: +1-814-234-8087

E-Mail: techsupport@rtd.com

Be sure to check the RTD web site (http://www.rtd.com

) frequently for product updates, including

newer versions of the board manual and application software.

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Siemens MC55 User Manual Page 8