Information and Communication Products
Confidential 2 ICM D CC ST
J. Junggebauer
Version 2.1 05/01
1 Table of contents
1 TABLE OF CONTENTS .............................................................................................................................2
2 ADDITIONAL FEATURES AND DIFFERENCES TO GIGASET 3000 ..............................................3
2.1 DECT-
SPECIFIC DETAILS ............................................................................................................................3
3 PROCEDURES ............................................................................................................................................4
3.1 S
ERVICE PROCEDURES FOR GIGASET 4000 CLASSIC ...................................................................................4
3.2 S
ERVICE PROCEDURES FOR GIGASET 4000 COMFORT .................................................................................5
3.3 S
ERVICE PROCEDURES FOR GIGASET 4010/ 15 CLASSIC/ COMFORT BASE STATION ....................................6
4 INFO STICKER/ LASERED IMPRINT AND STICKER ON MICROPROCESSOR ........................6
5 FAULT CODES............................................................................................................................................6
6 FAULT DIAGNOSIS AND ELIMINATION ............................................................................................6
6.1 F
UNCTIONAL TEST......................................................................................................................................6
6.2 R
ECOGNITION OF TYPICAL CUSTOMER PROBLEMS ......................................................................................6
6.3 C
HECK OF COMPLETE SYSTEM WITH FAULT DESCRIPTION OF CUSTOMER ....................................................6
6.4 C
HECK OF COMPLETE SYSTEM WITHOUT FAULT DESCRIPTION OF CUSTOMER..............................................6
6.5 C
HECK OF COMPONENT WITH FAULT DESCRIPTION OF CUSTOMER ..............................................................6
6.6 C
HECK OF COMPONENT WITHOUT FAULT DESCRIPTION OF CUSTOMER ........................................................6
6.7 B
LOCK DIAGRAMS OF HANDSETS ................................................................................................................6
6.7.1 Classic handset ................................................................................................................................6
Comfort handset .............................................................................................................................................6
6.8 R
EPAIR OF MOBILE UNIT GIGASET 4000 CLASSIC AND COMFORT ...............................................................6
6.8.1 Exploded view G4000 Classic..........................................................................................................6
6.8.2 Exploded view G4000 Comfort ........................................................................................................6
6.8.3 Disassembling ..................................................................................................................................6
6.8.4 Assembling .......................................................................................................................................6
Board Layout Gigaset 4000 Classic...............................................................................................................6
6.8.6 Board Layout Gigaset 4000 Comfort...............................................................................................6
6.8.7 Mobile unit faulty due to humidity ...................................................................................................6
6.8.8 SLR (microphone-path faulty)..........................................................................................................6
6.8.9 RLR (earphone-path faulty) .............................................................................................................6
6.9 R
EPAIR OF BASESTATION GIGASET 4010/ 4015 CLASSIC/ COMFORT ..........................................................6
6.9.1 Exploded view ..................................................................................................................................6
6.9.2 Disassembling ..................................................................................................................................6
6.9.3 Assembling .......................................................................................................................................6
6.9.4 Board Layout Gigaset 4010 Classic (EU1 version).........................................................................6
6.9.5 Board Layout Gigaset 4010 Comfort (EU1 version) .......................................................................6
6.9.6 Board layout Gigaset 4015 Classic (EU1 version)..........................................................................6
6.9.7 Board layout Gigaset 4015 Comfort (EU1 version) ........................................................................6
6.9.8 Charging problems ..........................................................................................................................6
6.9.9 Base station faulty due to lightning stroke .......................................................................................6
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