Siemens Gigaset A580 User's Guide download pdf (Page 42)

41

Service (Customer Care)

A580 / IM-NORD EN / A31008-M2006-R201-1-SM19 / appendix.fm / 02.06.2008

Version 4, 29.10.2007

Questions and answers

If you have any questions about using

your phone, visit us at www.siemens.com/

gigasetcustomercare at any time.

The table below contains a list of common

problems and possible solutions.

Authorisation

This device is intended for analogue

phone lines in your network.

Country-specific requirements have been

taken into consideration.

We, Siemens Home and Office

Communication Devices GmbH & Co. KG,

declare that this device meets the

essential requirements and other relevant

regulations laid down in Directive 1999/5/

EC.

A copy of the 1999/5/EC Declaration of

Conformity is available at this Internet

address:

http://www.siemens.com/gigasetdocs

.

The display is blank.

1. The handset is not switched on.

¥ Press and hold the end call key a.

2. The batteries are flat.

¥ Charge or replace the batteries

(

¢ page 8).

"

Base" flashes in the display.

1. The handset is outside the range of the

base station.

¥ Move the handset closer to the base

station.

The base station's range is reduced

because Eco Mode mode is activated.

¥ Deactivate Eco Mode (¢ page 32) or

reduce the distance between the hand-

set and base station.

3. The base station is not turned on.

¥ Check the base station's mains adapter

(

¢ page 6).

Handset does not ring.

1. The ringer is deactivated.

¥ Activate the ringer (¢ page 37).

You cannot hear a ringer/dialling tone from

the fixed line network.

The phone cord supplied has not been used or

has been replaced by a new cord with the

wrong pin connections.

¥ Please always use the phone cord supplied

or ensure that the pin connections are cor-

rect when purchasing from a retailer

(

¢ page 44).

Error tone sounds after system PIN prompt.

You have entered the wrong system PIN.

¥ Reset the system PIN to 0000

(

¢ page 38).

Forgotten the system PIN.

¥ Reset the system PIN to 0000

(

¢ page 38).

The other party cannot hear you.

You have pressed the §Mute§ display key.

The handset is "muted".

¥ Activate the microphone again

(

¢ page 21).

The number of the caller is not displayed

despite CLIP.

Calling Line Identification is not enabled.

¥ The caller should ask the network provider

to release Calling Line Identification (CLI).

You hear an error tone (descending tone

sequence) when inputting.

Action has failed/invalid input.

¥ Repeat the operation.

Watch the display and refer to the user

guide if necessary.

You cannot listen to messages on the

network mailbox.

Your PABX is set for dial pulsing.

¥ Set your PABX to touch tone dialling.

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