Siemens 410 S Operations Instructions

HiPath 3000HiPath 5000optiPoint 410 economyoptiPoint 410 economy plusoptiPoint 410 standardOperating Instructions

Basic operating instructions10Basic operating instructionsoptiPoint 410 economy/economy plus/standard control paneloptiPoint 410(1)economy economy plu

Step by StepTeam and Executive/Secretary Functions With Trunk Keys100Answering Calls With Trunk KeysPrecondition: Your telephone is ringing and/or the

Team and Executive/Secretary Functions With Trunk Keys101Step by StepRetrieving the call:Press the slowly flashing trunk key.Switching Between Phone C

Step by StepTeam and Executive/Secretary Functions With Trunk Keys102Select and confirm.ororore or f or g Enter the code.o Enter the destination numbe

Team and Executive/Secretary Functions With Trunk Keys103Step by StepUsing DSS KeysEach team member has a DSS key for every other member in the team.

Step by StepTeam and Executive/Secretary Functions With Trunk Keys104or With on-hook dialing: Use speakerphone mode (not available with optiPoint 410

Team and Executive/Secretary Functions With Trunk Keys105Step by StepTransferring Calls Directly to the Executive(Only in an Executive/Secretary Group

Step by StepTesting the Telephone106Testing the TelephoneTesting the Telephone FunctionsYou can test your telephone functions.Precondition: Your telep

Special Functions in the LAN107Step by StepSpecial Functions in the LANIf your telephone is operating in a HiPath 5000 environ-ment, multiple HiPath 3

Step by StepSpecial Functions in the LAN108Transferring Call ForwardingYou can activate/deactivate call forwarding Æ Page 22 for your telephone from o

Special Functions in the LAN109Step by StepUsing Night AnswerIf authorized (contact your service personnel), you can define telephones in other HiPath

Basic operating instructions11Step by StepHow to Use these Operating Instruc-tionsYou will find a graphic representation of the steps in log-ical sequ

Step by StepSpecial Functions in the LAN110Activating and Deactivating a Ringing GroupYou can have calls for your telephone signaled audibly at extern

Special Functions in the LAN111Step by StepControlling RelaysIf this feature is configured (contact your service per-sonnel), you can also control rel

Step by StepSpecial Functions in the LAN112Opening the DoorIf this feature is configured (contact your service per-sonnel), you can also activate the

Different Displays in a HiPath 4000 Environment113Step by StepDifferent Displays in a HiPath 4000 Environment Depending on the system configuration, n

Step by StepDifferent Displays in a HiPath 4000 Environment114Depending on the system configuration, some display texts may differ from the display te

Labeling, Documentation und Accessories115Labeling, Documentation und AccessoriesLabeling Key FieldsYou can chose from the following options to label

Labeling, Documentation und Accessories116Attaching a Station Number LabelSelf-adhesive call-number labels are also delivered with your optiPoint.Writ

Labeling, Documentation und Accessories117AccessoriesThe following accessories help you customize your telephone (not optiPoint 410 economy) to your i

Fixing Problems118Fixing ProblemsTelephone Maintenance• Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth.• If the t

Fixing Problems119Step by StepResponding to Error Messages on the ScreenPossible cause:The station number is incorrect.Possible response:Enter a corre

Step by StepBasic operating instructions12Accessing Functions... InteractivelyYou can select some functions while the telephone is idle, for example:U

Step by StepFixing Problems120Possible cause 1:If "Delete other layer" appears on the menu:you tried to program a function or internal stati

121IndexIndexAaccessories ... 117account code ... 71activating

122Indexdialing a numberfrom the caller list ... 40with repertory dialing keys ... 29dialing aidS0–bus

123IndexLlabeling key fields ... 10, 115LAN telephony ... 107LDAP telephone database

124Indexring volume ... 30ringer cutoff ... 72ringing group

125IndexVvariable call forwarding ... 22Wwaiting calls ... 83work time ...

126Index

Overview of Functions/Codes (Alphabetical)127Overview of Functions/Codes (Alphabetical)The table below lists all available functions as they appear on

Overview of Functions/Codes (Alphabetical)128ConsultReturn to held callQuit and returnTransfer/US:Accept call UK:Accept;;;;;;*0*0Control Relay On Cont

Overview of Functions/Codes (Alphabetical)129HF answerback onHF answerback off;;;;*96#96XXHotlineJoin hunt groupLeave hunt groupRejoin all groupsLeave

Basic operating instructions13Functions You Can UseBasic and Enhanced FunctionsYou can use all basic and enhanced communications platform functions th

Overview of Functions/Codes (Alphabetical)130Ring Transfer: OnRing Transfer: Off;;*502#502XXRinger cutoff onRinger cutoff off;;;;*98#98XXRinging group

Overview of Functions/Codes (Alphabetical)131UCDLog onLog offAvailableNot availableWork onWork offUCD night onUCD night offCalls in queue;;;;;;;;;*401

FCC and Industry Canada Compliance132FCC and Industry Canada ComplianceThis section describes the requirements for compliance with Federal Communicati

FCC and Industry Canada Compliance133If at any time the ownership of Siemens optiPoint telephone is transferred to someone else (whether independently

FCC and Industry Canada Compliance134Equipment Attachment LimitationsThe following are notices required by Industry Canada Terminal Attachment Program

© Siemens AG 2005Siemens CommunicationsHofmannstr. 51 • D-81359 MünchenRef. No.: A31003-H1012-C129-4-7619Subject to availability. Right of modificati

Step by StepMaking Calls – Basic Functions14Making Calls – Basic FunctionsAnswering CallsSpecial default ring signaling is set for your telephone:• Wh

Making Calls – Basic Functions15Step by StepEnding the call:Press the key. The LED goes out.orPress the key.Notes on speakerphone mode:• Tell the othe

Step by StepMaking Calls – Basic Functions16Open Listening in the Room During a CallYou can let other people in the room join in on the call. Let the

Making Calls – Basic Functions17Step by StepMaking CallsOff-Hook Dialingn Lift the handset.o Internal calls: Enter the station number.External calls:

Step by StepMaking Calls – Basic Functions18Redialing a NumberThe last three external telephone numbers dialed are stored automatically.You can redial

Making Calls – Basic Functions19Step by StepTurning the Microphone On and OffTo prevent the other party from listening in while you consult with someo

Before You Begin2Before You BeginThese operating instructions describe the optiPoint 410 economy/economy plus/standard telephones on your HiPath 3000

Step by StepMaking Calls – Basic Functions20Calling a Second Party (Consultation Hold)You can call a second party while engaged in a call. The first p

Making Calls – Basic Functions21Step by StepTransferring a CallIf the person you are speaking to wants to talk to another colleague of yours, you can

Step by StepMaking Calls – Basic Functions22Call ForwardingUsing Variable Call ForwardingYou can immediately forward internal or external calls to dif

Making Calls – Basic Functions23Step by StepCall Forwarding in the Carrier Network and Forwarding Multiple Subscriber Numbers (MSN) (Not for U.S.)If t

Step by StepMaking Calls – Basic Functions24Deactivating call forwarding:Select and confirm.orrjh Enter the code.Confirm the displayed call forwarding

Making Calls – Basic Functions25Step by StepCall Forwarding in the Event of a Telephone MalfunctionIf this feature is configured (ask the service pers

Step by StepMaking Calls – Basic Functions26Using CallbackIf a user is busy or is not answering, you can store an automatic callback. This feature sav

Making Calls – Basic Functions27Step by StepEnding callback display:Select and confirm.orPress the key. The LED goes out.orPress the key. The LED goes

Step by StepMaking Calls – Basic Functions28Saving Repertory Dialing Numbers on a KeyYou can save frequently-dialed station numbers on pro-grammable k

Making Calls – Basic Functions29Step by StepThe system telephone automatically recognizes if you want to save an internal or an external station numbe

Before You Begin3MarksThe device conforms to the EU guideline 1999/5/EG, as attested by the CE mark.This device has been manufactured in accordance wi

Step by StepMaking Calls – Basic Functions30Telephone SettingsAdjusting the Ring Volumeu or v Press these keys while the phone is idle.Confirm.u or v

Making Calls – Basic Functions31Step by StepAdjusting the Speakerphone to the Room AcousticsTo help the other party understand you clearly while you a

Step by StepMaking Calls – Basic Functions32Adjusting the display contrastThe display has four contrast levels that you can set ac-cording to your lig

Making Calls – Convenience Functions33Step by StepMaking Calls – Convenience FunctionsAnswering CallsAccepting a Specific Call for Your ColleagueYou h

Step by StepMaking Calls – Convenience Functions34Using the SpeakerphoneA colleague addresses you directly over the speaker with a speaker call. You h

Making Calls – Convenience Functions35Step by StepAnswering a Call With a HeadsetPrecondition: Your telephone rings.Confirm.or If the "Headset&qu

Step by StepMaking Calls – Convenience Functions36Answering Calls from theEntrance Telephone and Opening the DoorIf an entrance telephone has been pro

Making Calls – Convenience Functions37Step by StepOpening the door with a code (at the door):o After ringing the bell, enter the five-digit code (usin

Step by StepMaking Calls – Convenience Functions38Dialing/Making CallsEn-Bloc Sending / Correcting NumbersIf this feature is configured (contact your

Making Calls – Convenience Functions39Step by StepUsing a Caller ListIf you are unable to accept an external or internal call, the call attempt is sto

Contents4ContentsBefore You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2Important Notes . . . . . . . . . . . . . . . . . . . .

Step by StepMaking Calls – Convenience Functions40Displaying the Call Time and Additional Call Infor-mationPrecondition: You have retrieved the caller

Making Calls – Convenience Functions41Step by StepSpeed-dialUsing Station and System Speed-Dial NumbersPrecondition: You have stored station speed-dia

Step by StepMaking Calls – Convenience Functions42Confirm.or If you make a mistake:Select and confirm. This deletes all entered digits.Confirm.orSelec

Making Calls – Convenience Functions43Step by StepDialing a Number From the Internal DirectoryThe internal directory contains all station numbers and

Step by StepMaking Calls – Convenience Functions44If no entry exists for the entered letters, you will hear three short beeps.To enter a space, press

Making Calls – Convenience Functions45Step by StepDialing from the Telephone Database (LDAP)If configured (ask your service personnel), you can search

Step by StepMaking Calls – Convenience Functions46Confirm.The name is searched for. This may take a few seconds.The result is displayed:If only one na

Making Calls – Convenience Functions47Step by StepUsing MailboxesIf you have programmed the "Mailbox" key Æ Page 61, the associated LED ligh

Step by StepMaking Calls – Convenience Functions48Automatic Connection Setup (Hotline)If this function is configured (contact your service per-sonnel)

Making Calls – Convenience Functions49Step by StepAssociated Dialing/Dialing AidIf this function has been configured (contact your ser-vice personnel)

Contents5Using Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Storing a Callback. . . . . . . . .

Step by StepMaking Calls – Convenience Functions50During a CallUsing Call WaitingCallers can still reach you while you are engaged in an-other call. A

Making Calls – Convenience Functions51Step by StepPreventing and Allowing Call Waiting (Automatic Camp-On)If this function has been configured (ask yo

Step by StepMaking Calls – Convenience Functions52Parking a CallYou can park up to ten calls, either internal, external, or both. Parked calls can be

Making Calls – Convenience Functions53Step by StepPlacing External Calls on HoldIf you have programmed a key on your telephone as a hold key Æ Page 61

Step by StepMaking Calls – Convenience Functions54Conducting a ConferenceIn a conference call, you can talk to as many as four other parties at the sa

Making Calls – Convenience Functions55Step by StepRemoving Parties From the Conference (Initiator Only)Select and confirm.The first station appears on

Step by StepMaking Calls – Convenience Functions56Activating Tone Dialing/DTMF Suffix-DialingYou can transmit dual-tone multifrequency (DTMF) sig-nals

Making Calls – Convenience Functions57Step by StepTransferring a Call after a Speaker Call (An-nouncement) in a GroupIf this function has been configu

Step by StepMaking Calls – Convenience Functions58Trunk Flash To activate ISDN-type services and features through the network carrier’s analog trunks

Making Calls – Convenience Functions59Step by StepIf You Cannot Reach a Destination ...Call Waiting (Camp-On)Precondition: You have dialed an internal

Contents6During a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Using Call Waiting . . . . . . .

Step by StepMaking Calls – Convenience Functions60Using Night AnswerWhen night answer mode is active, for example during a lunch break or after office

Saving Functions, Procedures and Appointments61Step by StepSaving Functions, Procedures and AppointmentsYou can save a frequently-dialed number Æ Page

Step by StepSaving Functions, Procedures and Appointments62Meaning of LED Signals for Saved Functions:Call forwarding, Forwarding - trunk, Forward Lin

Saving Functions, Procedures and Appointments63Step by StepRepdial key (internal), Direct station select:The other party is not engaged in a call.The

Step by StepSaving Functions, Procedures and Appointments64The following functions are assigned to keys which have no LED:Repdial key (external), Proc

Saving Functions, Procedures and Appointments65Step by StepAssigning a Procedure (Operating Steps) to a KeyStation numbers and functions which require

Step by StepSaving Functions, Procedures and Appointments66Confirm.orSelect and confirm..US: End?UK: Exit?US: Program another key?UK: Another key?Sele

Saving Functions, Procedures and Appointments67Step by StepAppointments FunctionYou can tell your telephone to give you a call when you want to be rem

Step by StepSaving Functions, Procedures and Appointments68Using Timed RemindersPrecondition: You must have saved a timed reminder Æ Page 67. The curr

Displaying and Assigning Call Charges69Step by StepDisplaying and Assigning Call ChargesDisplaying Call Charges (Not for U.S.)For the current call:The

Contents7Using Other Functions . . . . . . . . . . . . . . . . . . . . . . . . 79Sending a Message. . . . . . . . . . . . . . . . . . . . . . . . . .

Step by StepDisplaying and Assigning Call Charges70Displaying Call Charges for Another Telephone (Not for U.S.)If this function is configured (contact

Displaying and Assigning Call Charges71Step by StepDialing with Call Charge AssignmentYou can assign external calls to certain projects.Precondition:

Step by StepPrivate Sphere/Security72Private Sphere/Security Turning Ringer Cutoff On and OffYou can activate the ringer cutoff function if you do not

Private Sphere/Security73Step by StepCaller ID SuppressionYou can prevent your station number or name from ap-pearing on the displays of external part

Step by StepPrivate Sphere/Security74Monitoring a RoomA telephone can be used to monitor a room. The func-tion must be activated on the telephone that

Private Sphere/Security75Step by StepTrace Call: Identifying Anonymous Callers (Not for U.S.)You can have the carrier identify malicious external call

Step by StepPrivate Sphere/Security76Locking the Telephone to Prevent Unauthorized UseYou can prevent unauthorized persons from using your telephone a

Private Sphere/Security77Step by StepLocking Another Telephone to Prevent Unauthorized UseIf this function has been configured (contact your service p

Step by StepPrivate Sphere/Security78Saving Your PINTo use the functions• to prevent unauthorized persons from using your telephone Æ Page 76• to use

Using Other Functions79Step by StepUsing Other FunctionsSending a MessageYou can send short text messages (infotexts) to single users or groups of use

Contents8Transferring a Call in Progress. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104Accepting a Call for Another Team Member. .

Step by StepUsing Other Functions80Entering text via the keypadd ... m, q, r Enter text (max. 24 characters) via the keypad. Digit keys must be presse

Using Other Functions81Step by StepAnswering Messages"Messages received:" appears on your screen, along with an indication of the length.Con

Step by StepUsing Other Functions82Leaving an Advisory MessageYou can leave an advisory message on your telephone screen for internal callers who want

Using Other Functions83Step by StepDisplay Number of Waiting Calls and Overload IndicationYou can show the number of external waiting calls on the dis

Step by StepUsing Other Functions84Using Another Telephone Like your Own for an Extended Period of Time (Mobility)If this feature is configured, you c

Using Other Functions85Step by StepFax Details and Message on Answer-ing MachineIf a fax or answering machine is connected to your sys-tem and you hav

Step by StepUsing Other Functions86Activating Functions for Another Tele-phoneIf this function has been configured (contact your ser-vice personnel),

Using Other Functions87Step by StepUsing System Functions from the Outside(DISA: Direct Inward System Access)If this function has been configured (con

Step by StepUsing Other Functions88o Wait for a dial tone and then enter the code, such as *97 for Do not disturb on. Make other inputs as neces-sary;

Using Other Functions89Step by StepUsing functions in ISDN via code dial-ing (keypad dialing)If authorized (contact your service personnel), you can s

Contents9FCC and Industry Canada Compliance. . . . . . . . . . 132FCC Certification and Requirements . . . . . . . . . . . . . . . . . . . . . . . . .

Step by StepUsing Other Functions90Controlling Connected Computers or Other Programs and Telephone Data Service)If this function has been configured (

Using Other Functions91Step by StepControlling Relays If this function has been configured (contact your ser-vice personnel), you can turn up to four

Step by StepUsing Other Functions92Simple Paging EquipmentPaging:To be paged, you must have activated a call ringing group Æ Page 96, call forwarding

Using Other Team Functions93Step by StepUsing Other Team FunctionsTurning Group Call On and OffIf this function has been configured (contact your ser-

Step by StepUsing Other Team Functions94You belong to a hunt group or a group call:Select and confirm1.ororrli or qli Enter the code for "leave&q

Using Other Team Functions95Step by SteporSelect and confirm1.This turns off the audible tone for the displayed group or trunk.orSelect and confirm.Th

Step by StepUsing Other Team Functions96Activating and Deactivating a Ringing GroupYou can have calls for your telephone signaled audibly at up to fiv

Using Other Team Functions97Step by StepUniform Call Distribution (UCD)If this function has been configured (contact your ser-vice personnel), you bel

Step by StepUsing Other Team Functions98Requesting and activating a work time:If you want to follow-up on the last call you answered without being dis

Team and Executive/Secretary Functions With Trunk Keys99Step by StepTeam and Executive/SecretaryFunctions With Trunk KeysIf this function has been con