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5848his.fm
A31003-H8022-F100-2-7618, October 2006
HiPath 8000 V2.2, Feature Description Guide
0-1
History of Changes
History of Changes 0
Version Number Date Summary
1 September 2006 Initial release
2 October 2006 Second publication of document. Addition of infor-
mation for Genesys call center and Agent Console
application, and for HiPath ProCenter integration.
Miscellaneous corrections.
- HiPath 8000 Version 2.2 1
- *1PA31003-H8022-F100-2-7618* 2
- History of Changes 0 3
- History of Changes 4
- Contents 0 5
- 10
- 5848TOC.fm 10
- 1 Important Notices 11
- About This Book 12
- 1.1.5 Related Information 13
- Important Notices 14
- >106774 15
- Documentation Feedback 16
- 2 SIP Endpoint User Features 17
- 2.1 Endpoint Types Overview 18
- 2.1.2 optiClient 130 S 18
- 2.1.3 optiPoint 150 S 18
- 2.2 Endpoint Features Summary 19
- Endpoint Features Summary 21
- Stop/Escape key 21
- directories 23
- 3.1.1 Definition 28
- 3.1.2 Functional Operation 28
- 3.2 Delayed Ringing 29
- 3.2.1 Definition 29
- 3.2.2 Functional Operation 29
- 3.3 Direct Station Select Key 30
- 3.3.1 Definition 30
- 3.3.2 Functional Operation 30
- 3.3.3 Networking 31
- 3.4 Keyset Operation Modes 31
- 3.4.1 Definition 31
- 3.4.2 Functional Operation 32
- Keyset Operation Modes 33
- 3.4.3 CDR 34
- 3.5 Line Focus 34
- 3.6 Line Key Operation Modes 34
- 3.6.1 Definition 34
- 3.6.2 Functional Operation 35
- 3.6.3 CDR 35
- 3.7 Line Reservation 35
- 3.7.1 Definition 35
- 3.7.2 Functional Operation 36
- 3.8 Manual Hold 36
- 3.8.1 Definition 36
- 3.8.2 Functional Operation 36
- 3.9 Multiline Appearance 37
- 3.9.1 Definition 37
- 3.9.2 Functional Operation 38
- 3.9.3 Networking 38
- 3.9.4 CDR 38
- 3.10.1 Definition 39
- 3.10.2 Functional Operation 39
- 3.11 Multiline Preference 40
- 3.11.1 Definition 40
- 3.11.2 Functional Operation 40
- 3.12 Phantom Lines 41
- 3.12.1 Definition 41
- 3.12.2 Functional Operation 41
- 3.12.3 CDR 41
- 3.13 Preview 42
- 3.13.1 Definition 42
- 3.13.2 Functional Operation 42
- 3.14.1 Definition 43
- 3.14.2 Functional Operation 43
- Features 45
- 4.1.1 Definition 46
- 4.1.2 Functional Operation 47
- 4.2.1 Definition 48
- 4.2.2 Functional Operation 49
- 4.3.1 Definition 49
- 4.3.2 Functional Operation 50
- 4.4.1 Definition 50
- 4.4.2 Functional Operation 51
- 4.6.1 Definition 52
- 4.6.2 Functional Operation 53
- 4.7.1 Definition 53
- 4.7.2 Functional Operation 53
- 4.8.1 Definition 54
- 4.8.2 Functional Operation 54
- 4.9 Call Forwarding—Return 54
- 4.11.1 Definition 55
- 4.11.2 Functional Operation 56
- 4.12.1 Definition 57
- 4.12.2 Functional Operation 58
- 4.13 CDR 58
- 5 Other User Features 61
- 5.1.3 Traffic Measurements 62
- 5.1.4 CDR 63
- 5.2 Automatic Callback 63
- 5.2.1 Definition 63
- 5.2.2 Functional Operation 63
- 5.3 Automatic Recall 64
- 5.4 Caller Identity Service 64
- 5.4.1 Definition 64
- 5.4.2 Networking 65
- 5.5.1 Definition 66
- 5.5.2 Functional Operation 66
- 5.5.3 Networking 67
- 5.6 Calling Name Delivery 67
- 5.6.1 Definition 67
- 5.6.2 Functional Operation 67
- 5.6.3 Networking 68
- 5.7.1 Definition 68
- 5.7.2 Functional Operation 68
- 5.8 Calling Number Delivery 69
- 5.8.1 Definition 69
- 5.8.2 Functional Operation 69
- 5.8.3 Networking 69
- 5.9.1 Definition 70
- 5.9.2 Functional Operation 70
- 5.10 Click to Answer 70
- 5.11.1 Definition 71
- 5.11.2 Functional Operation 71
- 5.11.3 Networking 72
- 5.12.1 Definition 73
- 5.12.2 Functional Operation 73
- 5.14 Hot Desking 74
- 5.14.1 Definition 74
- 5.14.2 Functional Operation 74
- 5.15 Last Number Redial 75
- 5.16.1 Definition 75
- 5.16.2 Functional Operation 76
- 5.17 Return Call 76
- 5.17.1 Definition 76
- 5.17.2 Functional Operation 77
- 5.18 Screen List Editing 77
- 5.19.1 Definition 77
- 5.19.2 Functional Operation 78
- 5.19.3 Traffic Measurements 78
- 5.19.4 CDR 79
- 5.20.1 Definition 79
- 5.20.2 Functional Operation 80
- 5.21 Selective Call Rejection 81
- 5.21.1 Definition 81
- 5.21.2 Functional Operation 81
- 5.21.3 Traffic Measurements 81
- 5.21.4 CDR 82
- 5.22 Serial Ringing 82
- 5.22.1 Definition 82
- 5.22.2 Functional Operation 83
- 5.22.3 CDR 84
- 5.23 Simultaneous Ringing 85
- 5.23.1 Definition 85
- 5.23.2 Functional Operation 85
- Simultaneous Ringing 86
- 5.23.3 CDR 87
- 5.24 Station Dialing 87
- 5.24.1 Definition 87
- 5.24.2 Functional Operation 88
- 5.25.1 Definition 89
- 5.25.2 Functional Operation 89
- 5.26 Teleworking 90
- 5.27.1 Definition 91
- 5.27.2 Functional Operation 91
- 5.28 Transfer 92
- 5.28.1 Definition 92
- 5.28.2 Functional Operation 93
- Transfer 94
- 5.29 Transfer Security 96
- 5.29.1 Definition 96
- 5.29.2 Functional Operation 96
- 5.29.3 CDR 97
- Transfer Security 98
- 6 Business Group Features 99
- 6.1.2 Functional Operation 100
- Business Group Access Codes 101
- 6.5 Business Group Billing 102
- 6.7.1 Definition 103
- 6.7.2 Functional Operation 104
- 6.9.1 Definition 105
- 6.9.2 Functional Operation 106
- 6.9.3 Measurement Types 106
- 6.11 Direct Inward Dialing 107
- 6.12 Direct Outward Dialing 108
- 6.12.1 Definition 108
- 6.12.2 Functional Operation 108
- 6.13 Distinctive Ringing 108
- 6.13.1 Definition 108
- 6.14 Extension Dialing 109
- 6.14.1 Definition 109
- 6.14.2 Functional Operation 109
- 6.17 Station Restrictions 110
- 6.17.1 Definition 110
- 6.17.2 Functional Operation 111
- 6.17.3 Networking 112
- 6.18 Voice VPN 112
- 7 Other Group Features 113
- 7.1.2 Functional Operation 114
- 7.1.3 Networking 114
- 7.2 Hunt Group 115
- 7.2.1 Definition 115
- 7.2.2 Functional Operation 116
- 7.2.3 Networking 117
- 7.3 Hunt Group—Make Busy 117
- 7.3.1 Definition 117
- 7.3.2 Functional Operation 117
- 7.4 Hunt Group—Music On Hold 118
- 7.5 Hunt Group—Night Service 118
- 7.5.1 Definition 118
- 7.5.2 Functional Operation 118
- 7.7 Hunt Group—Overflow 119
- 7.8 Hunt Group—Queuing 120
- 7.8.1 Definition 120
- 7.8.2 Functional Operation 120
- Hunt Group—Stop Hunt 121
- 7.10.3 Measurement Types 122
- 8 Emergency Calling Features 123
- 8.2 Configuration Options 124
- 8.3 Functional Operation 124
- 8.3.1 HiPath 4000 Gateway 125
- Functional Operation 126
- 8.3.2 RG 8700 Gateway 127
- 8.3.3 Cisco Gateway 127
- 9.2.1 Definition 129
- E.164 Compliance 130
- 9.4.3 Networking 131
- 9.7.1 555-1212 Line Numbers 132
- 9.7.2 Carrier Access Codes 132
- 9.7.3 Destination Codes 132
- Routing Features 133
- 9.8.7 Time-of-Day Routing 135
- 9.9 Vertical Service Codes 135
- 9.10 Virtual DN 136
- 10.1 Definition 137
- 10.2 CAC Groups and Policies 138
- 10.3 Functional Operation 139
- 10.4 CAC Rerouting 140
- 10.5 Call Denial 141
- 10.7 Traffic Measurement 142
- 11 PRI Features 143
- 11.5 PRI Trunking 144
- 12 QSIG Tunneling Features 145
- Definition 146
- 12.2 Functional Operation 147
- 12.3 Release Links 147
- 12.5 Call Hold 148
- 12.6 Transfer 149
- 12.7.1 Call Pickup—Group 150
- 12.7.3 Hunt Group 150
- 12.7.4 Intercept Treatment 151
- 12.7.6 Voice Mail 152
- 12.8 CDR 152
- 13 CDR Features 153
- 13.4 Security 154
- 13.5 Usage Reporting 155
- Usage Reporting 156
- 14 Security Features 157
- 14.2 Billing Records Security 158
- 14.2.1 Definition 158
- 14.2.2 Functional Operation 158
- 14.3 Data File Security 159
- 14.4.1 Definition 159
- 14.4.2 Functional Operation 160
- 14.5 Event Logging 160
- 14.5.1 Functional Operation 161
- 14.6 File Transfer Security 162
- 14.6.1 Definition 162
- 14.6.2 Functional Operation 162
- 14.6.3 FTP Security Options 162
- 14.9 IPsec Baseline 164
- 14.9.1 Definition 164
- 14.10 Login Categories 165
- 14.10.1 Definition 165
- 14.10.2 Functional Operation 165
- 14.11 Password Encryption 165
- 14.16 SIP Privacy Mechanism 167
- 14.16.1 Definition 167
- 14.16.2 Functional Operation 167
- 14.17 TLS Support 168
- 14.17.1 Definition 168
- 14.17.2 Functional Operation 168
- TLS Support 169
- 15 Serviceability Features 171
- 15.2 Backup and Restore 172
- 15.2.1 Definition 172
- 15.2.2 Functional Operation 172
- 15.3 Basic Traffic Tool 173
- 15.3.1 Definition 173
- 15.3.2 Functional Operation 173
- 15.5 Diagnostics Tool 174
- Element Mass Provisioning 175
- 15.9 Log File Retrieval Tool 176
- 15.10 Maintenance Manager 176
- 15.10.1 Definition 176
- 15.10.2 Functional Operation 176
- 15.11 On-Demand Audits 176
- 15.12 Process Debug Tool 177
- 15.14 Remote Restart 177
- 15.16 System Upgrade 178
- 15.17 VLAN Provisioning 178
- 16 SIP Signaling Features 179
- 16.2.2 Functional Operation 180
- 16.4.1 Definition 181
- 16.4.2 Functional Operation 182
- 16.5.1 Definition 183
- 16.5.2 Functional Operation 183
- 16.10.1 Definition 185
- 16.10.2 Networking 185
- 16.11.1 Definition 186
- 16.11.2 Networking 186
- 16.13 SIP Endpoint Support 186
- 16.14.1 Definition 187
- 16.14.2 Functional Operation 187
- 16.15 SIP Privacy Mechanism 188
- Suspended 189
- SIP UPDATE Method Support 190
- 17 CSTA Support Features 191
- 17.1 CSTA Protocol Interface 192
- 17.1.1 Definition 192
- 17.1.2 Functional Operation 192
- 17.1.3 Networking 192
- 17.2 CSTA Services Support 193
- Flexible Digit Processing 194
- 17.4 Data Synchronization 195
- Multiple Time Zone Support 196
- 18.1 Agent for OAM&P 197
- 18.2 Alarm Reporting 197
- 18.3 Announcements 198
- 18.4 Data Synchronization 198
- 18.5 Internal Audits 198
- 18.7 Local Management 199
- 18.8 Media Server Support 199
- 18.9.1 Definition 199
- 18.9.2 Functional Operation 200
- 18.10 Overload Handling 201
- 18.10.1 Definition 201
- 18.10.2 Functional Operation 202
- 18.11 Recovery Handling 203
- 18.12 SDP Transparency 203
- 18.12.1 Definition 203
- 18.12.2 Functional Operation 204
- 18.12.3 Application Examples 205
- 18.12.4 CDR 205
- 18.14 SOAP Interface 206
- 18.15 System History Log 206
- 18.15.1 Definition 206
- 18.15.2 Functional Operation 206
- 18.16 T.38 Fax Support 207
- T.38 Fax Support 208
- Alphabetical Feature Listing 222
- B Feature Access Codes 223
- C Supported SIP Methods 225
- Supported SIP Methods 226
- Numerics 227
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