Siemens OpenStage 15 User's Guide Page 183
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Fixing problems
183
Fixing problems
Caring for your telephone
• Never allow the telephone to come into contact with coloring, oily or
aggressive agents.
• Always use a damp or antistatic cloth to clean the telephone. Never
use a dry cloth.
• If the telephone is very dirty, clean it with a diluted neutral cleaner con-
taining surfactants, such as a dish detergent. Afterwards remove all
traces of the cleaner with a damp cloth (using water only).
• Never use cleaning fluids containing alcohol or plastic-damaging deter-
gents to clean the telephone. The use of scouring agents is also forbid-
den.
Troubleshooting
Pressed key does not respond:
• Check if the key is stuck.
• If the telephone is locked repdial keys cannot be used. This also applies
when an emergency number is saved on it.
Check whether your telephone is locked ("Phone locked. To unlock enter
the PIN" appears on the screen). If the phone is locked, unlock it.
The phone does not ring on call:
Check whether the ringtone is deactivated (see icon in the status bar on
the display ! page 121). If it is deactivated, activate the ringtone
You cannot dial a number:
Check whether your telephone is locked ("Phone locked. To unlock enter
the PIN" appears on the screen ). If the phone is locked, unlock it.
To correct any other problems:
First contact the relevant service personnel. If the service personnel are
unable to correct the problem, contact Customer Service.
Contact partner in the case of problems
Contact your service personnel if a fault persists for more than five min-
utes, for example.
- Documentation 1
- Important information 2
- Location of the telephone 3
- Contents 4
- General information 11
- Intended use 12
- Telephone type 12
- OpenStage Key Module 15 17
- Audio keys 18
- Mailbox key and Menu key 18
- Navigation keys 18
- Programmable function keys 19
- [2] Switch to digit input 22
- Idle mode 24
- Context-dependent displays 26
- Messages 28
- Program/Service menu 29
- Administration 30
- Basic functions 32
- (speakerphone mode) 33
- Directed pickup 34
- Picking up the held call 35
- Open listening 37
- Ending a call 38
- Group call 39
- Listening to voicemail 42
- Call control 43
- On-hook dialing 46
- Immediate dialing 47
- Consulting a second party 50
- Ending a consultation call 51
- Connecting parties 53
- Call forwarding 54
- " All calls? l 56
- " All calls l 57
- " All calls: 3339 l 57
- " No reply: 3335 f 60
- Call forwarding chain 61
- Callback 62
- Responding to a callback 63
- Allow callback 64
- Calling back missed calls 65
- Programmable keys 66
- Programming a key 67
- Beginning programming 68
- Repertory dial 68
- Feature toggle 70
- Using programmed keys 73
- Resetting programmable keys 74
- Enhanced phone functions 75
- Rejecting a call 76
- Configuring call forwarding 77
- Placing a call on hold 79
- Call waiting (second call) 83
- Transferring a call 88
- CTI calls 91
- Using autodial delay 94
- Conference 97
- System-based conference 100
- Step by step 101
- Call lists 102
- Incoming calls 103
- Making calls 104
- During calls 106
- Putting a line on hold 107
- N Press the key shown 108
- Busy override 109
- Direct station selection keys 110
- Call pickup 111
- LED display on DSS keys 112
- Sample scenarios 113
- Accepting a call 114
- Connecting a call 115
- DSS keys can be used 116
- Line preview 118
- Rollover for a line 119
- Privacy/security 120
- Do not disturb 121
- Security 123
- Phone locking 126
- Mobility 128
- Logging on to the phone 129
- Logging off from the phone 130
- OpenScape Voice functions 133
- Making anonymous calls 134
- For call acceptance 136
- For call rejection 137
- Anonymous calls 138
- Using abbreviated dialing 139
- Call tracing 139
- Hunt group functions 140
- Reachability 142
- Parallel call 143
- ^ Lift the handset 144
- Parking a call 145
- Silent Monitoring 146
- Muted silent monitoring 147
- Setting contrast 149
- Date and time 150
- Setting daylight saving time 151
- Time display format 152
- Date display format 153
- Settings 155
- Key click 159
- Selecting a language 160
- Country-specific settings 162
- Network information 163
- Resetting user data 164
- Call recording 165
- Explanations of recording 166
- 167
- Recording calls 167
- 168
- Manual call recording 169
- Call recording with AutoStart 169
- 170
- 170
- 171
- 171
- 172
- 174
- 174
- Diagnostic information 176
- Web interface 178
- User pages 179
- User menu 180
- [1]. Information - read only 181
- Fixing problems 183
- Labeling keys 184
- Local user menu 185
- ! User Configuration? 186
- " Busy: 12345 ! page 58 187
- ! Keyset? 190
- ! Phone? 190
- Key functions 193
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