Siemens HIPATH OPTIPOINT 420 ECONOMY Operations Instructions

HiPath 3000 HiPath 5000optiPoint 420 economyoptiPoint 420 economy plusoptiPoint 420 standardoptiPointself labeling key moduleOperating Instructions

Step by StepBasic operating instructions10How to Use these Operating Instruc-tionsYou will find a graphic representation of the steps in log-ical sequ

Step by StepUsing Other Team Functions100Requesting and activating a work time:If you want to follow-up on the last call you answered without being di

Team and Executive/Secretary Functions With Trunk Keys101Step by StepTeam and Executive/SecretaryFunctions With Trunk KeysIf this function has been co

Step by StepTeam and Executive/Secretary Functions With Trunk Keys102Answering Calls With Trunk KeysPrecondition: Your telephone is ringing and/or the

Team and Executive/Secretary Functions With Trunk Keys103Step by StepRetrieving the call:Press the slowly flashing trunk key.Switching Between Phone C

Step by StepTeam and Executive/Secretary Functions With Trunk Keys104Select and confirm.ororore or f or g Enter the code.oEnter the destination number

Team and Executive/Secretary Functions With Trunk Keys105Step by StepUsing DSS KeysEach team member has a DSS key for every other member in the team.

Step by StepTeam and Executive/Secretary Functions With Trunk Keys106Transferring a Call in ProgressPress the DSS key and announce the call, if desire

Team and Executive/Secretary Functions With Trunk Keys107Step by StepTransferring Calls Directly to the Executive(Only in an Executive/Secretary Group

Step by StepTesting the Telephone108Testing the TelephoneTesting the Telephone FunctionsYou can test your telephone functions.Precondition: Your telep

Special Functions in the LAN (PC Network)109Step by StepSpecial Functions in the LAN (PC Network)If your telephone is operating in a HiPath 5000 envir

Basic operating instructions11Step by StepAccessing Functions... InteractivelyYou can select some functions while the telephone is idle, for example:U

Step by StepSpecial Functions in the LAN (PC Network)110Transferring Call ForwardingYou can activate/deactivate call forwarding Æ Page 22 for your tel

Special Functions in the LAN (PC Network)111Step by StepUsing Night AnswerIf authorized (contact your service personnel), you can define telephones in

Step by StepSpecial Functions in the LAN (PC Network)112Activating and Deactivating a Ringing GroupYou can have calls for your telephone signaled audi

Special Functions in the LAN (PC Network)113Step by StepControlling RelaysIf this feature is configured (contact your service per-sonnel), you can als

Step by StepSpecial Functions in the LAN (PC Network)114Opening the DoorIf this feature is configured (contact your service per-sonnel), you can also

Different Displays (HiPath 4000 Environment)115Step by StepDifferent Displays (HiPath 4000 Environment)Depending on the system configuration, not all

Step by StepDifferent Displays (HiPath 4000 Environment)116Depending on the system configuration, some display texts may differ from the display texts

Changing Key Labels117Step by StepChanging Key LabelsWhen assigning function keys, you can modify the de-fault labels to meet your needs, or change an

Step by StepEntering Text on the Telephone118Entering Text on the TelephoneIn the following situations, you can enter text (alphanu-meric characters)

Labeling, Documentation and Accessories119Labeling, Documentation and AccessoriesLabeling Key FieldsKey function labels will be displayed automaticall

Step by StepBasic operating instructions12Functions You Can UseSLK Functions„SLK“ means „Self-Labeling Key“. That means you usu-ally won’t need to wor

Labeling, Documentation and Accessories120AccessoriesThe following accessories help you customize your telephone to your indi-vidual preferences. opti

Fixing Problems121Fixing ProblemsTelephone Maintenance• Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth.• If the t

Step by StepFixing Problems122Responding to Error Messages on the ScreenPossible cause:The station number is incorrect.Possible response:Enter a corre

Fixing Problems123Step by StepPossible cause 1:If "Delete other layer" appears on the menu:you tried to program a function or internal stati

124IndexIndexAaccessories ... 120account code ... 73activating

125Indexdial input editing ... 40dialingen-bloc ... 40from th

126Indexfixed ... 9incomplete save ... 63labeling ...

127Indexring tone ... 31ring transferin an executive/secretary team ... 107ring volume ...

128IndexWwaiting calls ... 84work time ... 100

Overview of Functions/Codes (Alphabetical)129Overview of Functions/Codes (Alphabetical)The table below lists all available functions as they appear on

Basic operating instructions13Step by StepUsing the Telephone Efficiently• You probably have certain colleagues or external par-ties with whom you tal

Overview of Functions/Codes (Alphabetical)130ConferenceStart conferenceAdding a party to the conferenceEnd conferenceView conf partiesRemove partyDrop

Overview of Functions/Codes (Alphabetical)131Forwarding on1=all calls2=external calls only3=internal calls onlyForwarding offTrunk FWD onTrunk FWD out

Overview of Functions/Codes (Alphabetical)132Park a callRetrieve call;;*56#56XPhone Test ;*940Pickup - directedPickup - groupAccept call;;;;*59*57XXPr

Overview of Functions/Codes (Alphabetical)133Suppress call IDRestore caller ID;;;;*86#86XXTel. data service*42Temporary MSN (not for U.S.) ;;*41 XTemp

FCC and Industry Canada Compliance134FCC and Industry Canada ComplianceThis section describes the requirements for compliance with Federal Communicati

FCC and Industry Canada Compliance135If at any time the ownership of Siemens optiPoint telephone is transferred to someone else (whether independently

FCC and Industry Canada Compliance136Equipment Attachment LimitationsThe following are notices required by Industry Canada Terminal Attachment Program

© Siemens AG 2005Siemens CommunicationsHofmannstr. 51 • D-81359 MünchenRef. No.: A31003-H1012-C133-3-7619Subject to availability. Right of modificati

Step by StepMaking Calls – Basic Functions14Making Calls – Basic FunctionsAnswering CallsSpecial default ring signaling is set for your telephone:• Wh

Making Calls – Basic Functions15Step by SteporPress the key.Notes on speakerphone mode:• Tell the other party that you are using speakerphone mode.• T

Step by StepMaking Calls – Basic Functions16Open Listening in the Room During a CallYou can let other people in the room join in on the call. Let the

Making Calls – Basic Functions17Step by StepThe called party does not answer or is busy:Press the key. The LED goes out.Ending the calltReplace the ha

Step by StepMaking Calls – Basic Functions18Redialing a NumberThe last three external telephone numbers dialed are stored automatically.You can redial

Making Calls – Basic Functions19Step by StepTurning the Microphone On and OffTo prevent the other party from listening in while you consult with someo

Before You Begin2Before You BeginThese operating instructions describe the optiPoint 410 economy/economy plus/standard telephone on your HiPath 3000 /

Step by StepMaking Calls – Basic Functions20Calling a Second Party (Consultation Hold)You can call a second party while engaged in a call. The first p

Making Calls – Basic Functions21Step by StepTransferring a CallIf the person you are speaking to wants to talk to another colleague of yours, you can

Step by StepMaking Calls – Basic Functions22Call ForwardingUsing Variable Call ForwardingYou can immediately forward internal or external calls to dif

Making Calls – Basic Functions23Step by StepWhen call forwarding is active, a special dial tone sounds when you lift the handset.If DID DTMF is active

Step by StepMaking Calls – Basic Functions24Call Forwarding in the Carrier Networkand Forwarding Multiple Subscriber Num-bers (MSN) (Not for U.S.)If t

Making Calls – Basic Functions25Step by StepCall Forwarding in the Event of a Telephone MalfunctionIf this feature is configured (ask the service pers

Step by StepMaking Calls – Basic Functions26Using CallbackIf a user is busy or is not answering, you can store an automatic callback. This feature sav

Making Calls – Basic Functions27Step by StepDeleting a displayed entry:Press the "OK" dialog key to confirm your selection.Ending callback d

Step by StepMaking Calls – Basic Functions28Saving Repertory Dialing Numbers on a KeyYou can save frequently-dialed station numbers on pro-grammable k

Making Calls – Basic Functions29Step by StepThe system telephone automatically recognizes if you want to save an internal or an external station numbe

Before You Begin3MarksThe device conforms to the EU guideline 1999/5/EG, as attested by the CE mark.This device has been manufactured in accordance wi

Step by StepMaking Calls – Basic Functions30Using Repertory Dialing KeysPrecondition: You have saved a station number on a repertory dialing key Æ Pag

Making Calls – Basic Functions31Step by StepTelephone SettingsAdjusting the Ring Volumeu or vPress these keys while the phone is idle.Confirm.u or vTo

Step by StepMaking Calls – Basic Functions32Adjusting the display contrastThe display has four contrast levels that you can set ac-cording to your lig

Making Calls – Basic Functions33Step by StepAdjusting the Receiving Volume During a CallYou are engaged in a call.u or vTo raise or lower the volume:

Step by StepMaking Calls – Convenience Functions34Making Calls – Convenience FunctionsAnswering CallsAccepting a Specific Call for Your ColleagueYou h

Making Calls – Convenience Functions35Step by StepRejecting CallsYou can reject calls which you do not wish to take. The call is then signaled at anot

Step by StepMaking Calls – Convenience Functions36qmj or rmjEnter the code for "on" or "off".

Making Calls – Convenience Functions37Step by StepAnswering a Call With a HeadsetPrecondition: Your telephone rings.Confirm.or If the "Headset&qu

Step by StepMaking Calls – Convenience Functions38Answering Calls from theEntrance Telephone and Opening the DoorIf an entrance telephone has been pro

Making Calls – Convenience Functions39Step by StepOpening the door with a code (at the door):oAfter ringing the bell, enter the five-digit code (using

Contents4ContentsBefore You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2Important Notes . . . . . . . . . . . . . . . . . . . .

Step by StepMaking Calls – Convenience Functions40Dialing/Making CallsEn-Bloc Sending / Correcting NumbersIf this feature is configured (contact your

Making Calls – Convenience Functions41Step by StepUsing a Caller ListIf you are unable to accept an external or internal call, the call attempt is sto

Step by StepMaking Calls – Convenience Functions42Displaying the Call Time and Additional Call Infor-mationPrecondition: You have retrieved the caller

Making Calls – Convenience Functions43Step by StepSpeed-dialUsing Station and System Speed-Dial NumbersPrecondition: You have stored station speed-dia

Step by StepMaking Calls – Convenience Functions44Confirm.or If you make a mistake:Select and confirm. This deletes all entered digits.Confirm.orSelec

Making Calls – Convenience Functions45Step by StepDialing a Number From the Internal DirectoryThe internal directory contains all station numbers and

Step by StepMaking Calls – Convenience Functions46To enter a space, press the "0".Pressing "1" or "#" automatically disp

Making Calls – Convenience Functions47Step by StepDialing from the Telephone Database (LDAP)If configured (ask your service personnel), you can search

Step by StepMaking Calls – Convenience Functions48Confirm.The name is searched for. This may take a few seconds.The result is displayed:If only one na

Making Calls – Convenience Functions49Step by StepUsing MailboxesIf you have programmed the "Mailbox" key Æ Page 63, the associated LED ligh

Contents5Using Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Storing a Callback. . . . . . . . .

Step by StepMaking Calls – Convenience Functions50Automatic Connection Setup (Hotline)If this function is configured (contact your service per-sonnel)

Making Calls – Convenience Functions51Step by StepAssociated Dialing/Dialing AidIf this function has been configured (contact your ser-vice personnel)

Step by StepMaking Calls – Convenience Functions52During a CallUsing Call WaitingCallers can still reach you while you are engaged in an-other call. A

Making Calls – Convenience Functions53Step by StepPreventing and Allowing Call Waiting (Automatic Camp-On)If this function has been configured (ask yo

Step by StepMaking Calls – Convenience Functions54Parking a CallYou can park up to ten calls, either internal, external, or both. Parked calls can be

Making Calls – Convenience Functions55Step by StepPlacing External Calls on HoldIf you have programmed a key on your telephone as a hold key Æ Page 63

Step by StepMaking Calls – Convenience Functions56Conducting a ConferenceIn a conference call, you can talk to as many as four other parties at the sa

Making Calls – Convenience Functions57Step by StepRemoving Parties From the Conference (Initiator Only)Select and confirm. The first station appears o

Step by StepMaking Calls – Convenience Functions58Activating Tone Dialing/DTMF Suffix-DialingYou can transmit dual-tone multifrequency (DTMF) sig-nals

Making Calls – Convenience Functions59Step by StepTransferring a Call after a Speaker Call (An-nouncement) in a GroupIf this function has been configu

Contents6Conducting a Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56Ending a Conference (Initiator Only) . . . . . .

Step by StepMaking Calls – Convenience Functions60Trunk FlashTo activate ISDN-type services and features through the network carrier’s analog trunks o

Making Calls – Convenience Functions61Step by StepIf You Cannot Reach a Destination ...Call Waiting (Camp-On)Precondition: You have dialed an internal

Step by StepMaking Calls – Convenience Functions62Using Night AnswerWhen night answer mode is active, for example during a lunch break or after office

Saving Functions, Procedures and Appointments63Step by StepSaving Functions, Procedures and AppointmentsYou can save a frequently-dialed number Æ Page

Step by StepSaving Functions, Procedures and Appointments64Meaning of LED Signals for Saved Functions:Call forwarding, Forwarding - trunk, Forward Lin

Saving Functions, Procedures and Appointments65Step by StepRepdial key (internal), Direct station select:The other party is not engaged in a call.The

Step by StepSaving Functions, Procedures and Appointments66The following functions are assigned to keys which have no LED:Repdial key (external), Proc

Saving Functions, Procedures and Appointments67Step by StepAssigning a Procedure (Operating Steps) to a KeyStation numbers and functions which require

Step by StepSaving Functions, Procedures and Appointments68orSelect and confirm..US: Program another key?UK: Another key?Select the stored procedure b

Saving Functions, Procedures and Appointments69Step by StepAppointments FunctionYou can tell your telephone to give you a call when you want to be rem

Contents7Fax Details and Message on Answering Machine . . . . . . . . . . . . . . . . 86Resetting Services and Functions(System-Wide Cancellation fo

Step by StepSaving Functions, Procedures and Appointments70Using Timed RemindersPrecondition: You must have saved a timed reminder Æ Page 69. The curr

Displaying and Assigning Call Charges71Step by StepDisplaying and Assigning Call ChargesDisplaying Call Charges (Not for U.S.)For the current call:The

Step by StepDisplaying and Assigning Call Charges72Displaying Call Charges for Another Telephone (Not for U.S.)If this function is configured (contact

Displaying and Assigning Call Charges73Step by StepDialing with Call Charge AssignmentYou can assign external calls to certain projects.Precondition:

Step by StepPrivate Sphere/Security74Private Sphere/Security Turning Ringer Cutoff On and OffYou can activate the ringer cutoff function if you do not

Private Sphere/Security75Step by StepCaller ID SuppressionYou can prevent your station number or name from ap-pearing on the displays of external part

Step by StepPrivate Sphere/Security76Monitoring a RoomA telephone can be used to monitor a room. The func-tion must be activated on the telephone that

Private Sphere/Security77Step by StepTrace Call: Identifying Anonymous Callers (Not for U.S.)You can have the carrier identify malicious external call

Step by StepPrivate Sphere/Security78Locking the Telephone to Prevent Unauthorized UseYou can prevent unauthorized persons from using your telephone a

Private Sphere/Security79Step by StepLocking Another Telephone to Prevent Unauthorized UseIf this function has been configured (contact your service p

Contents8Special Functions in the LAN (PC Network). . . . .109Leaving a Hunt Group/Group Call . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Step by StepPrivate Sphere/Security80Saving Your PINTo use the functions• to prevent unauthorized persons from using your telephone Æ Page 78• to use

Using Other Functions81Step by StepUsing Other FunctionsSending a MessageYou can send short text messages (infotexts) to single users or groups of use

Step by StepUsing Other Functions82Displaying and Deleting Messages You Have SentSelect and confirm.orrjlEnter the code.Follow the display prompts.Ans

Using Other Functions83Step by StepLeaving an Advisory MessageYou can leave an advisory message on your telephone screen for internal callers who want

Step by StepUsing Other Functions84Display Number of Waiting Calls and Overload IndicationYou can show the number of external waiting calls on the dis

Using Other Functions85Step by StepUsing Another Telephone Like your Own for an Extended Period of Time (Mobility)If this feature is configured, you c

Step by StepUsing Other Functions86Fax Details and Message on Answer-ing MachineIf a fax or answering machine is connected to your sys-tem and you hav

Using Other Functions87Step by StepActivating Functions for Another Tele-phoneIf this function has been configured (contact your ser-vice personnel),

Step by StepUsing Other Functions88Using System Functions from the Outside(DISA: Direct Inward System Access)If this function has been configured (con

Using Other Functions89Step by StepoWait for a dial tone and then enter the code, such as *97 for Do not disturb on. Make other inputs as neces-sary;

Basic operating instructions9Basic operating instructionsoptiPoint 420 economy/economy plus/standard andoptiPoint self labeling key module control pan

Step by StepUsing Other Functions90Using functions in ISDN via code dial-ing (keypad dialing)If authorized (contact your service personnel), you can s

Using Other Functions91Step by StepControlling Connected Computers or Other Programs and Telephone Data Service(HiPath 3500/3550/3700/3750/3800 Only)I

Step by StepUsing Other Functions92Controlling RelaysIf this function has been configured (contact your ser-vice personnel), you can turn up to four r

Using Other Functions93Step by StepRadio Paging (Not for U.S.)If paging equipment is connected to your system (con-tact your service personnel), you c

Step by StepUsing Other Functions94Select and confirm.orAnswering the page from the nearest telephone:nLift the handset.Press the key. The LED lights

Using Other Team Functions95Step by StepUsing Other Team FunctionsTurning Group Call On and OffIf this function has been configured (contact your ser-

Step by StepUsing Other Team Functions96You belong to a hunt group or a group call:Select and confirm1.ororrli or qli Enter the code for "leave&q

Using Other Team Functions97Step by SteporSelect and confirm1.This turns off the audible tone for the displayed group or trunk.orSelect and confirm.Th

Step by StepUsing Other Team Functions98Activating and Deactivating a Ringing GroupYou can have calls for your telephone signaled audibly at up to fiv

Using Other Team Functions99Step by StepUniform Call Distribution (UCD)If this function has been configured (contact your ser-vice personnel), you bel