Siemens Advance Conference Telephone Operations Instructions

ûHiPath 3000HiPath AllServeHicom 150 E/Hoptiset E standardoptiset E advance plus/comfortoptiset E advance conference/conferenceOperating Instructions

Contents10101010Using Another Telephone Like Your Own. . . . . . . . . . . . . . . . . . . . . . . 66Change call number (relocate) . . . . . . . . .

Step by StepFixing Problems100Responding to Error Messages on the ScreenPossible cause:The station number is incorrect.Poss ible resp onse:Enter a cor

101101101101IndexIndexAaccessories .. ... ... ... ... ... ... ... ... ... 97account code ... ... ... ... ... ... ... ...

102102102102Indexdialing aidS0– bus .. ... ... ... ... ... ... ... ... ... .. 30dialing Internal calls .. ... ... ... ...

103103103103IndexLlabeling key fields ... ... ... ... ... ... ... .. 3, 96LAN telephony .. ... ... ... ... ... ... ... ...

104104104104Indexresetting services ... ... ... ... ... ... ... ... .. 68ring tone ... ... ... ... ... ... ... ... ... ...

%Quick-Reference Operating Instructions(Appendix)

Ref. No.: A31003-H1012-C105-3-7619 • Printed in the Federal Republic of Germany• BA 25.02.20 02© Siemens AG 2002 • Information and Communication Netwo

ûHiPath 3000HiPath AllServeHicom 150 E/Hoptiset E standardoptiset E advance plus/comfortoptiset E advance conference/conferenceQuick-ReferenceOperatin

Overvi ew o f Fu ncti ons and Co des (A lphabe ti ca l)Overview of Functions and Codes (Alphabetical)The table below lists all available functions

Overview of Funct ion s and Codes (Alphabe ti ca l)Forwarding on1=all calls2=external calls only3=internal calls onlyForwarding offTrunk FWD onTrunk F

Contents11111111Using Other Team Functions . . . . . . . . . . . . . . . . . . . 85Turning G roup Call On and Off . . . . . . . . . . . . . .

Overvi ew o f Fu ncti ons and Co des (A lphabe ti ca l)Ring Transfer: OnRing Transfer: Off99*502#502XXRinger cutoff onRinger cutoff off9999*98#98XXRin

Step by StepMaking and Answering Calls12Making and Answering CallsSpecial default ring signaling is set for your telephone:• When you receive an inter

Making and Answering Calls13Step by StepEnding the call:Press the key. The LED goes out.orPres s the key.No tes o n speakerphone mode:• Tell the ot

Step by StepMaking and Answering Calls14Switching to Speakerphone ModePrecondition: You are conducting a call with the hand-set. and Hold down the k

Making and Answering Calls15Step by StepEnding the second call and resuming the first one:Confirm.or Press the key. The LED lights up. Enter the

Step by StepMaking and Answering Calls16Accepting a Specific Call for Your ColleagueYou hear another telephone ring.Press the key. The LED lights up

Making and Answering Calls17Step by StepUsing MailboxesIf you have programmed the "Mailbox" key Æ page 54, the associated LED lights up when

Step by StepMaking and Answering Calls18Using the SpeakerphoneA colleague addresses you d irectly over the speaker with a speaker call. You hear a ton

Making and Answering Calls19Step by StepTurning Do Not Disturb On and OffYou can activate the do not disturb function if you do not want the receive

2Before You BeginThese operating instructions describe the optiset E standard, optiset E advance plus/com-fort and optiset E advance conference/confe

Step by StepMaking and Answering Calls20Trace Call: Identifying Anonymous Callers (Not for U.S.)You can have the carrier identify malicious external

Making and Answering Calls21Step by StepAnswering Calls from the Entrance Telephone and Opening the DoorIf an entrance telephone has been programmed,

Step by StepMaking and Answering Calls22Open ing the d oor wit h a code (at the doo r):After ringing the bell, enter the five-digit code (using the k

Making and Answering Calls23Step by StepDisplay Number of Waiting Calls and Overload IndicationYou can show the number of external waiting calls on

Step by StepMaking Calls24Making CallsOff-Hook DialingLift the handset.Internal calls: Enter the station number.External calls: Enter the external co

Ma kin g Ca ll s25Step by StepEn-Bloc Sending / Correcting NumbersIf this feature is configured (contact System Support), a connection is not attempt

Step by StepMaking Calls26Caller ID SuppressionYou can prevent your station number or name from ap-pearing on the displays of external parties you

Ma kin g Ca ll s27Step by StepActivating Tone Dialing (DTMF Suffix Dialing)You can transmit dual-tone multifrequency (DTMF) sig-nals to control devi

Step by StepMaking Calls28Reserve TrunkIf this feature is configured (contact System Support), you can reserve a busy trunk for your own use.When the

Ma kin g Ca ll s29Step by StepTrunk FlashTo activate ISDN-type services and features through the network carrier ’s analog trunks or those of other c

3The optiset E standard, optiset E advance plus/comfort and optiset E advance conference/conference Telephones and Key ModulesKeys fortelephonesettin

Step by StepMaking Calls30Associated Dialing/Dialing AidIf this function has been configured (contact System Support), you can use a dialing aid to

Call ing Multiple Parties Si multaneousl y31Step by StepCalling Multiple Parties SimultaneouslyCalling a Second Party (Consultation Hold)You can call

Step by StepCalling Multiple Parties Simultaneously32Combine the calling parties into a three-party conferenceSelect and confirm.or Press the ke

Call ing Multiple Parties Si multaneousl y33Step by StepSelect and confirm.or Press the key. The LED lights up. Enter the code. The LED goes ou

Step by StepCalling Multiple Parties Simultaneously34Transferring a CallIf the person you are speaking to wants to talk to another colleague of your

Call ing Multiple Parties Si multaneousl y35Step by StepReplace the handset.orSelect and confirm.Parking a CallYou can park up to ten calls, either i

Step by StepCalling Multiple Parties Simultaneously36Placing External Calls on HoldIf you have programmed a key on your telephone as a hold key Æ

Making Calls to Stored Destinations37Step by StepMaking Calls to Stored Destina-tionsUsing a Caller ListIf you are unable to accept an external or

Step by StepMaking Calls to Stored Destinations38Displaying the Call Time and Additional Call InformationPrecondition: You have retrieved the caller l

Making Calls to Stored Destinations39Step by StepRedialing a NumberThe last three external telephone numbers dialed are stored automatically.You can r

4Important NotesCE MarkEnvironmental labelDo not operate the telephone in environments where there is a danger of explosions.Use only original Siem

Step by StepMaking Calls to Stored Destinations40Dialing a Number From the Internal DirectoryThe internal directory contains all station numbers and s

Making Calls to Stored Destinations41Step by StepThe entry you wish to dial appears on the screen.Select and confirm.Using Repertory Dialing KeysPreco

Step by StepDisplaying and Assigning Call Charges42Displaying and Assigning Call ChargesDisplaying Call Charges (Not for U.S.)For the current call:The

Displayi ng and Assigning Call Charges43Step by StepDisplaying Call Charges for Another Telephone (Not for U.S.)If this function is configured (contac

Step by StepDisplaying and Assigning Call Charges44Dialing with Call Charge AssignmentYou can assign external calls to certain projects.Preconditio

If You Cannot Reach a Destination ...45Step by StepIf You Cannot Reach a Destination ...Using CallbackIf a user is busy or is not answering, you can

Step by StepIf You Cannot Reach a Destination ...46Deleting a displayed entry:Press the "OK" dialog key to confirm your selectionEnding call

If You Cannot Reach a Destination ...47Step by StepBusy Override - Joining a Call in ProgressThis function is only available if it has been configured

Step by StepTelephone Settings48Telephone SettingsAdjusting the Ring Volumeor Press these keys while the phone is idle.Confirm.or To raise or lower

Telephone Settings49Step by StepAdjusting the Speakerphone to the Room AcousticsTo help the other party understand you clearly while you are talking i

Accessing Functions5Step by StepAccessing Functions... InteractivelyYou can select some functions while the te lephone is idle, for example:Use to s

Step by StepTelephone Settings50Selecting the Language of Screen PromptsPress the key. The LED lights up.Confirm.Confirm.orEnter the code.Select th

Telephone Settings51Step by StepEnter the telephone lock PIN Æ page 51.Saving Your PINTo use the functions• to prevent unauthorized persons from usin

Step by StepSa ving St ation Numb ers, Fu ncti ons, Procedures an d Appoint ments52Saving Station Numbers,Functions, Procedures and AppointmentsYou ca

Saving Station Numbers, Functions, Procedures and Appointments53Step by StepConfirm.orSelect and confirm.Storing Station Speed-Dial NumbersYou can sto

Step by StepSa ving St ation Numb ers, Fu ncti ons, Procedures an d Appoint ments54Confirm.orSelect and confirm.orSelect and confirm.orSelect and conf

Saving Station Numbers, Functions, Procedures and Appointments55Step by StepMeaning of LED Signals for Saved Functions:Call forwarding, Forwardin

Step by StepSa ving St ation Numb ers, Fu ncti ons, Procedures an d Appoint ments56Trunk group keyAt least one trunk is free.All trunks in the trunk g

Saving Station Numbers, Functions, Procedures and Appointments57Step by StepAssigning a Procedure (Operating Steps) to a KeyStation numbers and functi

Step by StepSa ving St ation Numb ers, Fu ncti ons, Procedures an d Appoint ments58Confirm.orSelect and confirm.US: End?UK: Exit?US: Program another k

Saving Station Numbers, Functions, Procedures and Appointments59Step by StepSaving AppointmentsYou can tell your telephone to give you a call when yo

Accessing Functions6Functions You Can UseBasic and Enhanced FunctionsYou can use all basic and enhanced communications platform functions that appear

Step by StepTesting the Telephone60Testing the TelephoneTesting the Telephone FunctionsYou can test your telephone functions.Precondition: Your teleph

Call Forwarding61Step by StepCall ForwardingUsing Variable Call ForwardingYou can immediately forward internal or external calls to different interna

Step by StepCall Forwarding62Using Night AnswerWhen night answer mode is active, for example d uring a lunch break or after office hours, all extern

Call Forwarding63Step by StepCall Forwarding in the Carrier Networkand Forwarding Multiple Subscriber Numbers (MSN) (Not for U.S.)If this function ha

Step by StepUsing Other Functions64Using Other FunctionsSending a MessageYou can send short text messages to users who have system telephones. Transm

Using Other Functions65Step by StepLeaving an Advisory MessageYou can leave an advisory message on your telephone screen for internal callers who wan

Step by StepUsing Other Functions66Using Another Telephone Like Your OwnOther people can temporarily use your telephone for outgoing calls as though

Using Other Functions67Step by StepChange call number (relocate)You can put your call number on every other available telephone when it is set up (ask

Step by StepUsing Other Functions68Fax Details and Message on Answer-ing MachineIf a fax or answering machine is connected to your sys-tem and you h

Using Other Functions69Step by StepSilent MonitorIf this function has been configured (contact System Support), you can join a call already in p rog

Contents7777Accessing Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . 5... Intera ctiv ely . . . . . . . . . . . . . . . . . . . . . .

Step by StepUsing Other Functions70Activating Functions for Another Tele-phoneIf this function has been configured (contact System Support), you can

Using Other Functions71Step by StepLocking Another Telephone to Prevent Unauthorized UseIf this function has been configured (contact System Support

Step by StepUsing Other Functions72• Leave a n a dvis ory message, code: *69/#69 Æ page 65• Group ringing , code: *81/#81 Æ page 85• Group call, code:

Using Other Functions73Step by StepUsing functions in ISDN via code dia-ling (keypad dialing)If authorized (contact System Support), you can set ISD

Step by StepUsing Other Functions74Controlling Connected Computers or Other Programs and Telephone Data Service (HiPath 3500/3550/3700/3750 Only)If th

Using Other Functions75Step by StepControlling RelaysIf this function has been configured (contact System Support), you can turn up to four relays o

Step by StepUsing Other Functions76Radio Paging (Not for U.S.)If paging equipment is connected to your system (con-tact System Support), you can c

Using Other Functions77Step by StepSelect and confirm.orAnswering the page from the neare st telephone:Lift the handset.Press the key. The LED lig

Step by StepTeam and Executive/Secretary Functions With Trunk Keys78Team and Executive/SecretaryFunctions With Trunk KeysIf this function has been co

Team an d Exe cuti ve/ Sec ret ary Functi on s With T run k Keys79Step by StepAnswering Calls With Trunk KeysPrecondition: Your telephone is ringing

Contents8888Automatic Connection Setup (Hotline) . . . . . . . . . . . . . . . . . . . . . . . . . 27Reserve Trunk . . . . . . . . . . . . . . . . .

Step by StepTeam and Executive/Secretary Functions With Trunk Keys80Switching Between Phone Calls on Multiple TrunksPrecondition: You are conducting a

Team an d Exe cuti ve/ Sec ret ary Functi on s With T run k Keys81Step by StepSelect and confirm.ororor or or Enter the code.Enter the destination

Step by StepTeam and Executive/Secretary Functions With Trunk Keys82Using DSS KeysEach team member has a DSS key for every other member in the team.

Team an d Exe cuti ve/ Sec ret ary Functi on s With T run k Keys83Step by StepTransferring a Call in ProgressPress the DSS key and announce the call

Step by StepTeam and Executive/Secretary Functions With Trunk Keys84Transferring Calls Directly to the Exec-utive(Only in an Executive/Secretary Group

Using Ot her Team Fu ncti ons85Step by StepUsing Other Team FunctionsTurning Group Call On and OffIf this function has been configured (contact Syst

Step by StepUsing Other Team Functions86You belong to m ultiple gro ups o r to on e group with trunk keys (including executive/secretary teams).Sele

Using Ot her Team Fu ncti ons87Step by StepAccepting a Call for Another Member of Your TeamYou can accept calls for other telephones in your team fr

Step by StepUsing Other Team Functions88Uniform Call Distribution (UCD)If this function has been configured (contact System Support), you belong to a

Using Ot her Team Fu ncti ons89Step by StepRequesting and activating a work time:If you want to follow-up on the last call you answered without bein

Contents9999If You Cannot Reach a Destination ... . . . . . . . . . . . 45Using Callback . . . . . . . . . . . . . . . . . . . . . . . .

Step by StepSpecial Functions in the LAN (PC Network)90Special Functions in the LAN (PC Network)If your telephone is operating in a HiPath AllServe e

Special Functions in the LAN (PC Network)91Step by StepTransferring Call ForwardingYou ca n a ctiv ate/d eactivate ca ll forwarding Æ page 61 for you

Step by StepSpecial Functions in the LAN (PC Network)92Using Night AnswerIf authorized (contact System Support), you can define telephones in other

Special Functions in the LAN (PC Network)93Step by StepActivating and Deactivating a Ringing GroupYou can have calls for your telephone signaled audib

Step by StepSpecial Functions in the LAN (PC Network)94Controlling RelaysIf this feature is configured (contact System Support), you can also contro

Special Functions in the LAN (PC Network)95Step by StepOpening the DoorIf this feature is configured (contact System Suppor t), you can also activate

La beli ng, Document ation a nd Ac cessori es96Labeling, Documentation and AccessoriesLabeling Key FieldsKey labeling sheets containing pre-cut cards

Labeling, Documentation and Accessories97Ordering Operating Instructions (Not for U.S.)Add itional copies of these operating instructions can be or

La beli ng, Document ation a nd Ac cessori es98optiset E phone adapter: Connects a second optiset E telephone. Callers can reach the second optiset

Fixing Problems99Fixing ProblemsTelephone Maintenance• Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth.• If the t