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- TROUBLESHOOTING
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Appendix
A.3 Service and support
SIMATIC Rack PC IL 43
A-4 Operating Instructions, Edition 09/2005, A5E00432875-01
A.3 A.3 Service and support
Further support
If you have any further questions relating to the products described in this documentation,
contact your local representative at the SIEMENS office nearest you.
You can locate your contact partner on this Internet URL:
http://www.siemens.com/automation/partner
A guide to our technical documentation for the various SIMATIC products and systems is
available at:
http://www.siemens.de/simatic-tech-doku-portal
The online catalog and the online ordering system is available at:
http://mall.automation.siemens.com/
Training center
Siemens offers a number of training courses to familiarize you with the SIMATIC automation
system. Please contact your regional Training Center, or the central Training Center in
D90327 Nuremberg.
Telephone: +49 (911) 895-3200.
Internet: http://www.sitrain.com
Technical Support
You can reach Technical Support for all A&D products using the Web form for Support
Request available under
http://www.siemens.de/automation/support-request
Further information about our technical support is available in the Internet at
www.siemens.com/automation/service
When you contact the Customer Support, please have the following information for the
technician on hand:
• BIOS version
• Order No. (MLFB) of the device
• Installed additional software
• Installed additional hardware
- DOCUMENTATION 1
- SIMATIC 3
- Industrial PC 3
- Rack PC IL 43 3
- Table of contents 5
- Table of contents 7
- Purpose of this document 9
- Conventions 9
- History 9
- Introduction 10
- System expansions 11
- Repairs 11
- Battery 12
- ESD guidelines 12
- Description 13
- Highlights 14
- 3.4 3.4 Function 15
- 3.5 3.5 Features 15
- 3.5 Features 16
- Description 17
- 3.5 Features 17
- 3.6 3.6 Design 18
- 3.6.2 Operator controls 19
- 3.6.3 Connecting elements 20
- Power supply 21
- 3.6 Design 22
- Unpacking the device 23
- Device equipment 24
- Deployment planning 25
- Deployment planning 26
- Possible mounting methods 27
- Installation 28
- 5.1 Installing the device 28
- Note before connecting 29
- Connecting 30
- Localized information 31
- Secure the power plug 32
- Commissioning 33
- Switch off the device 34
- Burner/DVD player software 34
- Burner software 35
- 7.3.3 Removable hard disks 36
- 7.3.4 RAID system 37
- 7.3 Notes on operation 38
- Comments about faults 39
- Associate new hard drive 41
- Ethernet 43
- Further information 43
- Integration 44
- Temperature monitoring 45
- 9.3 9.3 Watchdog (WD) 46
- 9.4 9.4 Fan monitoring 46
- Preparation 47
- Open the device 48
- 10.1 Open the device 49
- Memory expansion options 50
- Installing expansion modules 51
- Installing a disk drive 54
- Carrying out repairs 55
- Limitation of Liability 55
- Disposal 56
- Replacing the battery 56
- Reconfiguring the BIOS Setup 56
- Removing the motherboard 58
- Remove filter and fan 59
- Installing the fan 60
- Removing the processor 60
- Maintenance and service 61
- Maintenance and service 62
- Restoring the factory state 63
- Booting with the CD Recovery 63
- Setting up partitions 64
- Format primary partition 65
- Drivers & Updates 67
- Troubleshooting 69
- Troubleshooting 70
- Technical data 71
- 13.1 General specifications 72
- Technical data 73
- Standard system 75
- Output voltage 75
- Dimensional drawings 77
- Detailed descriptions 79
- 15.3 15.3 BIOS Setup 80
- Appendix 81
- DIN ISO 9001 certificate 82
- Software License Agreement 82
- Appendix 83
- Further support 84
- Training center 84
- Technical Support 84
- A.3 Service and support 85
- What does ESD mean? 87
- Electrical charge 88
- Abbreviations 89
- C.1 Abbreviations 90
- Abbreviations 91
- C.1 Abbreviations 91
- Glossary 100
- Glossary 101
- Windows 105
- SIMATIC Rack PC IL 43 107
- Index 108
- Index 109
- ,'$( 112
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