Siemens Xelibri 5 User Manual download pdf (Page 22)

What if...?

right page (21) of PACO e2, A31008-H9250-A45-2-7619 (25.09.2003, 19:45)

VAR Language: ENG; VAR issue date: 18-September-2003

What if...?

If you have any questions about using your Xelibri, visit us at

www.xelibri.com any time. In addition we have listed

some frequently asked questions and answers below.

Problem Possible Causes Possible Solution

Phone cannot be

switched on.

On/Off key not pressed

long enough.

Press On/Off key for 2 to 5

seconds.

Flat battery. Charge battery. Check

charging indicator in the

display.

Battery contacts dirty. Clean contacts.

See also below under:

"Charging error".

Charging error

(charge icon not

displayed).

Battery totally dis-

charged.

1) Plug in charger cable.

2) Wait up to 2 hours until the

charge icon is displayed.

3) Charge battery as usual.

Contact problem. Check power supply and

connection to the phone.

Check battery and phone

contacts, clean them if nec-

essary, then insert battery

again.

No mains voltage. Use different mains power

socket, check mains voltage.

Wrong charger. Only use original Siemens

accessories.

Battery faulty. Replace battery.

SIM error. SIM card not correctly

inserted.

Check (p 3).

SIM card contacts dirty. Clean the SIM card with a dry

cloth.

SIM card with wrong

voltage.

Use1.8/ 3 V SIM cards only.

SIM card damaged (e.g.

broken).

Inspect the damage. Return

the SIM card to service pro-

vider.

No connection to

network.

Signal weak. Move higher, to a window or

open space.

Outside GSM range. Check service provider cov-

erage map.

SIM card not valid. Contact the service provider.

New network not au-

thorised.

Try manual selection or se-

lect a different network

(p 20).

Network barring is set. Contact the service provider.

Phone loses

network.

Signal too weak. Switching the phone off and

on may speed up reconnec-

tion.

Calls not possible. New SIM card inserted. Check for new restrictions.

Credit used up. Load credit.

Poor sound

quality

Signal too weak. Avoid covering the internal

antenna (top rear of phone)

with your hand.

Problem Possible Causes Possible Solution

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