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Customer Care122
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Customer Care
You can also get personal advice about our
range of products on our Premium Hotline:
United Kingdom ............................ 0906 9597500
(0.75 £ per minute)
Qualified Siemens employees are waiting to
offer you expert information about our
products and installation.
In some countries repair and replace servic-
es are impossible where the products are
not sold through our authorised dealers.
If repair work is necessary, please contact
one of our service centres:
Abu Dhabi .........................................0 26 42 38 00
Argentina .....................................0 81 02 22 66 24
Australia..........................................13 00 66 53 66
Austria.............................................05 17 07 50 04
Bahrain .................................................... 40 42 34
Bangladesh.......................................0 17 52 74 47
Belgium.............................................0 78 15 22 21
Bolivia ...............................................0 21 21 41 14
Bosnia Herzegovina..........................0 33 27 66 49
Brunei ................................................. 02 43 08 01
Bulgaria............................................... 02 73 94 88
Cambodia ........................................... 12 80 05 00
Canada ........................................1 88 87 77 02 11
Chile..................................................8 00 53 06 62
China ..............................................40 08 88 56 56
Colombia....................................01 80 07 00 66 24
Croatia ..............................................0 16 10 53 81
Czech Republic.................................2 33 03 27 27
Denmark ............................................. 35 25 86 00
Dubai ................................................0 43 96 64 33
Ecuador ..........................................18 00 10 10 00
Egypt.................................................0 23 33 41 11
Estonia.................................................. 6 30 47 97
Finland ............................................09 22 94 37 00
France.............................................01 56 38 42 00
Germany ......................................0 18 05 33 32 26
Greece ............................................80 11 11 11 16
Hong Kong.......................................... 28 61 11 18
Hungary ..........................................06 14 71 24 44
Iceland .................................................. 5 11 30 00
India .............................22 24 98 70 00 Extn: 70 40
Indonesia .....................................0 21 46 82 60 81
Ireland.............................................18 50 77 72 77
Italy .................................................02 24 36 44 00
Ivory Coast.......................................... 05 02 02 59
Jordan...............................................0 64 39 86 42
Kenya.................................................... 2 72 37 17
Kuwait ................................................... 2 45 41 78
Latvia .................................................... 7 50 11 18
Lebanon.............................................. 01 44 30 43
Libya ...............................................02 13 50 28 82
Lithuania ...........................................8 70 07 07 00
Luxembourg........................................ 43 84 33 99
Macedonia ........................................0 23 13 14 84
Malaysia....................................+ 6 03 77 12 43 04
Malta .......................................+ 35 32 14 94 06 32
Mauritius ............................................... 2 11 62 13
Mexico .......................................01 80 07 11 00 03
Morocco .............................................. 22 66 92 09
We offer fast, individual advice! You have
several options:
Our online support on the Internet:
www.siemens.com/
mobilephonescustomercare
We can be reached any time, any place.
You are given 24 hour support on all as-
pects of our products. Here you will find an
interactive fault-finding system, a compila-
tion of the most frequently asked ques-
tions and answers, plus user guides and
current software updates to download.
When calling customer service, please
have ready your receipt and the phone
identity number (IMEI, to display press
*
#06#), the software version (to display,
press
*
#06#, then §More§) and if available,
your Siemens Service customer number.
You will also find the most frequently
asked questions and answers in the sec-
tion entitled "Questions & Answers" in this
user guide on page 119.
- Designed for life 1
- Safety precautions 4
- Overview of phone 6
- Display symbols 8
- Getting started 10
- Charging the battery 11
- Charge icon not visible 12
- Display while in service 12
- Switching on/off/entering PIN 13
- Standby mode 14
- Signal strength 14
- Digital Rights Mgmt 14
- Main menu 14
- User guide 15
- Standard functions 16
- Highlighting mode 17
- Security 18
- Clearing SIM card barring 19
- Preventing accidental 19
- Connecting to PCs 19
- Text entry 20
- Input menu 21
- Text entry with T9 21
- T9 word suggestions 22
- Correct a word 22
- Text modules 23
- Dialling with number 24
- End call 24
- Set volume 24
- Redial previous numbers 24
- If the number is busy 25
- Accept call 26
- Reject call 26
- Handsfree 26
- Swapping between 26
- 2calls b 26
- Conference b 27
- Call options 28
- Direct call 28
- Tone sequences (DTMF) 29
- My phone 30
- Default book 31
- Addressbook 32
- Display/find entry 33
- Change entry 34
- Dialling an entry 34
- Addressbook options 34
- Groups menu 35
- Ringing tone for group 35
- ¢Ringtones¢Group calls 35
- Phonebook 36
- Phonebook options 37
- Call (search for an entry) 37
- <Special books> 38
- Call records 39
- Durat/charges 40
- Switch on 41
- Photo mode 41
- Video mode 42
- Flash (Accessories) 42
- Camera options 42
- Inbox options 43
- Write/send 44
- Picture&sound 45
- SMS to group 45
- C Reply immediately 46
- C ¢M¢Inbox¢SMS 47
- C ¢M¢Draft¢SMS 47
- C ¢M¢Unsent¢SMS 47
- C ¢M¢Sent¢SMS 47
- C ¢M¢SMS archive 47
- More information on SMS 49
- M¢Create new¢MMS 50
- C ¢M¢MMS templates 52
- Sending an MMS 53
- Receiving an MMS 54
- Reading an MMS 55
- M¢Message setup 56
- User settings 57
- C ¢M¢Create new¢Email 58
- C ¢M¢Inbox¢Email 59
- C ¢M¢Draft¢Email 59
- C ¢M¢Unsent¢Email 60
- C ¢M¢Sent¢Email 60
- Account sett 61
- General sett 61
- Start menu 62
- Rapid access 62
- Contact lists 63
- Managing the groups b 64
- Creating a new contact list 65
- Contact list options 65
- Start chat 66
- C ¢M¢Inst. message 67
- My settings 68
- Appl. settings 68
- Voice message/mailbox 69
- CB services 70
- Surf & fun 71
- Bookmarks 73
- C ¢O¢Games 74
- C ¢O¢Applications 74
- C ¢O¢Downl. assist 74
- Profiles 76
- Car Kit 77
- Aircraft mode 77
- C ¢T¢Themes 78
- T¢Display 79
- Startup anim 80
- Shutdn anim 80
- Own greeting 80
- Big letters 80
- Illumination 80
- Ringtones 81
- Allocating a ringtone 82
- Phone Pilot b 83
- Call setup 84
- Phone setup 86
- File system 87
- Master reset 87
- C Switch GPRS on/off 89
- HTTP profile 90
- Authentication 90
- Fax/data 91
- Barrings b 93
- T¢Network 94
- Band selection b 95
- Fast search 95
- User group b 95
- Change menu 97
- Reset all 97
- Fast access key 98
- Speed keys 99
- Q¢Calendar 100
- Q¢Calendar setup 100
- Appointments 101
- Information on the alarm 102
- C ¢Q¢Missed appts 103
- C ¢Q¢Dictat.machine 104
- Q¢Time zones 105
- SIM services (optional) 106
- Alarm clock 106
- Sound recorder 107
- Calculator 107
- Unit converter 108
- Currency 109
- Stopwatch 110
- Countdown 110
- Remote synchronisation 111
- Device manag 112
- Active profile 113
- Last connect 113
- Media player 114
- My stuff options 115
- Index structure 116
- Mobile Phone Manager 117
- Backup and restore 118
- Bookmark management 118
- Phone Explorer 118
- Mobile Modem Assistant 118
- My stuff 119
- Plug & Sync 119
- SmartSync 119
- Notifier 119
- Questions & Answers 120
- \ (page 94) 121
- Customer Care 123
- 123Customer Care 124
- Care and maintenance 125
- Product data 126
- European Union (RTTE) and 127
- Accessories 128
- Car Solutions 129
- Guarantee certificate (UK) 130
- Guarantee certificate (IRL) 131
- License Agreement 133
- Menu tree 136
- Menu tree136 137
- 137Menu tree 138
- Menu tree138 139
- 139Menu tree 140
- Menu tree140 141
- A31008-H6980-A1-1-7619 145
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