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115Questions & Answers
VAR Language: English; VAR issue date: 18-Februar-2004
left page (115) of CX 65 Ulysses FUG en, A31008-H7100-A1-1-7619 (04.03.2004, 14:15)
Questions & Answers
If you have any questions on the use of your phone, you can contact us at
www.siemens-mobile.com/customercare around the clock. As further help we have listed
below some frequently asked questions and answers.
Problem Possible causes Possible solution
Phone cannot be
switched on.
On/Off key not pressed long
enough.
Press On/Off key for at least two seconds.
Flat battery. Charge battery. Check charging indicator in the dis-
play.
Battery contacts dirty. Clean contacts.
See also below under “Charging
error”
Too little standby
time.
Frequent use of organiser and
games.
Restrict use if necessary.
Fast search activated. Deactivate speed search(p. 93).
Display illumination on. Switch off display illumination (p. 78).
Unintentional keystrokes
(illumination!).
Activate key lock (p. 90).
Charging error
(charge icon not dis-
played).
Battery totally discharged. 1) Plug in charger cable, battery is on charge.
2) Charge icon appears after approx. 2 hours.
3) Charge battery.
Temperature out of range:
+5 °C to +40 °C.
Make sure the ambient temperature is right, wait for
a while, then recharge.
Contact problem. Check power supply and connection to the phone.
Check battery contacts and telephone connection
socket, clean them if necessary, then insert battery
again.
No mains voltage. Use different mains power socket, check mains
voltage.
Wrong charger. Only use original Siemens accessories.
Battery faulty. Replace battery.
SIM error. SIM card not inserted correctly. Check that the SIM card is inserted correctly (p. 9).
Dirty SIM card contacts. Clean SIM card with a dry cloth.
SIM card with wrong voltage. Use 3V SIM cards only.
SIM card damaged (e.g. bro-
ken).
Carry out a visual check. Change SIM card at serv-
ice provider.
- Designed for life 1
- Safety precautions 4
- A Call key 6
- * Ringtone 7
- Display symbols 8
- Getting started 10
- Charging the battery 11
- Changing CLIPIt™ 12
- Time/date 13
- Time zones 13
- Copying SIM addresses 13
- Standby mode 14
- Signal strength 14
- Digital Rights Mgmt 14
- Main menu 14
- User guide 15
- Standard functions 16
- Highlighting mode 17
- Menu speed dialling 17
- J Enter PIN 18
- J Enter current PIN 18
- C¢T¢Security¢Codes 19
- Text entry without T9 20
- Special characters 20
- Input menu 21
- Text entry with T9 21
- T9 word suggestions 22
- Correct a word 22
- ] Deletes the character to 22
- C¢M¢Text modules 23
- My phone 24
- Dialling with number 25
- End call 25
- Set volume 25
- Redial previous numbers 25
- If the number is busy 26
- C Press 27
- C Switch on 27
- Conference 28
- Call options 29
- Direct call 29
- Tone sequences (DTMF) 30
- Default book 31
- Addressbook 32
- Display/find entry 33
- Change entry 34
- Dialling an entry 34
- Address book options 34
- T¢Ring tones¢Group calls 35
- Phonebook 36
- Call (search for an entry) 37
- Phonebook options 37
- <Special books> 38
- Call list menu 39
- Durat/charges 40
- Switch on 41
- Photo mode 41
- Video mode 42
- Flash (Accessories) 42
- Camera options 42
- Inbox options 43
- C¢M¢Write message 44
- Picture&sound 45
- SMS to group 45
- C Functions for a direct 46
- C Open reply menu 46
- C Reading the SMS 46
- C¢M¢Inbox¢SMS 47
- C¢M¢Draft¢SMS 47
- C¢M¢Unsent¢SMS 47
- C¢M¢Sent¢SMS 47
- C¢M¢SMS archive 47
- C¢ M¢Msg settings 48
- C¢M¢Msg settings 48
- C Activate 48
- More information on SMS 49
- C¢M¢Write message¢MMS 50
- C¢M¢MMS templates 52
- Sending an MMS 53
- Receiving an MMS 54
- Reading an MMS 55
- C¢M¢Msg settings¢MMS 56
- User settings 57
- C¢M¢Write message¢E-mail 58
- C¢M¢Inbox 59
- C¢M¢Inbox¢E-mail 59
- C¢M¢Draft¢E-mail 59
- M¢Unsent¢E-mail 60
- M¢Sent¢E-mail 60
- M¢Msg settings¢E-mail 60
- Voice message/mailbox 61
- C¢M¢Setup¢Voice message 61
- Start menu 62
- Rapid access 62
- C¢M¢Inst. message¢Login 63
- Managing the groups b 64
- C Confirm 65
- C Open editor 66
- C¢M¢Inst. message¢Msg 67
- C¢M¢Inst. message¢Setup 67
- My settings 68
- Appl. settings 68
- CB services 69
- Surf & fun 70
- C Activate profile 72
- C Call up URL 72
- C¢O¢Games 73
- C¢O¢Applications 73
- C¢O¢Downl. assis 73
- Games&More options 74
- C¢T¢Profiles 75
- C Switch on profile 75
- Profile-Optionen 76
- Car Kit 76
- Aircraft mode 76
- C¢T¢Themes 77
- C¢T¢Display 78
- Start up anim 79
- Shutdn anim 79
- Own greeting 79
- Big letters 79
- Illumination 79
- C Allocate selection 80
- Ring tones 81
- Allocating a ringtone 82
- Call setup 83
- C¢T¢Phone setup 85
- File system 86
- Master reset 86
- C¢T¢Clock 87
- C¢T¢Connectivity 88
- C Switch GPRS on/off 88
- Data services 89
- HTTP profile 89
- C¢T¢Security 91
- Ö Barring set 92
- Õ Barring not set 92
- Ô Status unknown 92
- C¢T¢Network 93
- Band selection b 94
- Fast search 94
- User group b 94
- C¢T¢Accessories 95
- Å Shown on the display 95
- Change menu 96
- Reset all 96
- Fast access key 97
- C Press briefly 98
- Q¢Calendar 99
- Q¢Calend. setup 99
- C¢Q¢Appointments 100
- C¢Q¢Tasks 101
- C¢Q¢Notes 102
- C¢Q¢Missed appts 102
- Q¢Dictating mac 103
- C¢Q¢Time zones 104
- Alarm clock 105
- SIM services (optional) 105
- Sound recorder 106
- J Enter number(s) 107
- Stopwatch 108
- Countdown 109
- Remote synchronisation 109
- Pictures 111
- Melodies/video 111
- Own file options 112
- Index structure 113
- Mobile Phone Manager 114
- Questions & Answers 116
- \ (p. 93) 117
- Customer Care 119
- 119Customer Care 120
- Care and maintenance 121
- Product data 122
- Accessories 123
- Car Solutions 124
- Battery quality 125
- Guarantee certificate (UK) 126
- Guarantee certificate (IRL) 127
- Menu tree 128
- Menu tree128 129
- 129Menu tree 130
- Menu tree130 131
- 131Menu tree 132
- Menu tree132 133
- SAR – European Union (RTTE) 134
- SAR – International (ICNIRP) 136
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