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Questions & Answers114
VAR Language: en; VAR issue date: 040517
left page (114) of C65 Hera en, A31008-H7800-A1-1-7619 (15.06.2004, 08:19)
Questions & Answers
If you have any questions on the use of your phone, you can contact us at
www.siemens-mobile.com/customercare around the clock. As further help we have listed
below some frequently asked questions and answers.
Problem Possible causes Possible solution
Phone cannot be
switched on.
On/Off key not pressed long
enough.
Press On/Off key for at least 2 seconds.
Flat battery. Charge battery. Check charging indicator in
the display.
Battery contacts dirty. Clean contacts.
See also below under
"Charging error".
Too little standby
time.
Frequent use of applications such
as organiser, games, camera.
Restrict use if applicable.
Fast search activated. Deactivate fast search(p. 91).
Display illumination switched on. Switch off display illumination (p. 78).
Unintentional keystrokes
(illumination!).
Activate key lock (p. 88).
Charging error
(charge icon not
displayed).
Battery totally discharged. 1) Plug in charger cable, battery is on charge.
2) Charge icon appears after approx. 2 hours.
3) Charge battery.
Temperature out of range:
+5 °C to +40 °C.
Make sure the ambient temperature is right, wait for
a while, then recharge.
Contact problem Check power supply and connection to the phone.
Check battery contacts and telephone connection
socket, clean them if necessary, then insert battery
again.
No mains voltage. Use different mains power socket; check mains
voltage.
Wrong charger. Only use original Siemens accessories.
Battery faulty. Replace battery.
SIM error. SIM card not inserted correctly. Check that the SIM card is inserted correctly (p. 9).
Dirty SIM card contacts. Clean SIM card with a dry cloth.
SIM card with wrong voltage. Use 3V SIM cards only.
SIM card damaged
(e.g., broken).
Carry out a visual check. Ask service provider to
change SIM card.
- Designed for life 1
- Safety precautions 4
- A Call key 6
- B On/Off/End key 6
- * Ringtone 7
- Display symbols 8
- Getting started 10
- Charge battery 11
- Operating times 12
- Charge icon not visible 12
- Display while in service 12
- Changing CLIPIt™ 13
- Switch on/off, PIN entry 14
- Copy SIM addresses 15
- Standby mode 16
- Signal strength 16
- Digital Rights Mgmt 16
- Main menu 16
- Operating instructionsb 17
- Standard functions 18
- Highlighting mode 19
- Menu speed dialling 19
- T¢Security 20
- J Enter PIN 20
- J Enter current PIN 20
- C¢T¢Security 21
- Text entry without T9 22
- Special characters 22
- Input menu 23
- Text entry with T9 23
- T9 word suggestions 24
- Correct a word 24
- ] Deletes the last character 24
- C¢M¢Text modules 25
- My phone 26
- Dialling with number 27
- End call 27
- Set volume 27
- Redial previous numbers 27
- If the number is busy 28
- C Press 29
- Incoming calls during a call 30
- End call(s) 30
- Conference b 31
- Call options 31
- Direct call 32
- Control codes (DTMF) 32
- Default book 33
- Addressbook 34
- C Display 35
- Change entry 36
- Call entry 36
- Addressbook options 36
- T¢Ringtones 37
- Phonebook 38
- Call (search for an entry) 39
- Phonebook options 39
- <Special books> 40
- Call list menu 41
- Time/charge 42
- Switch on 43
- Flash (accessories) 44
- Camera options 44
- Inbox options 45
- C¢M¢Create new 46
- Picture&sound 47
- SMS to group 47
- C Reading the SMS 48
- C¢M¢Inbox¢SMS 49
- C¢M¢Draft¢SMS 49
- C¢M¢Unsent¢SMS 49
- C¢M¢Sent¢SMS 49
- C¢M¢SMS archive 49
- C¢ M¢Message setup 50
- C¢M¢Message setup 50
- C Activate 50
- More information on SMS 51
- C¢M¢MMS templates 54
- Þ Priority 55
- Sending options 56
- Complete transmission 56
- Prior notification 56
- C¢M¢Message setup¢MMS 58
- User settings 59
- Voice message/mailbox 60
- C¢M¢Setup 60
- Start menu 61
- Rapid access 61
- C¢M¢Inst. message¢Login 62
- Managing the groups b 63
- C Confirm 64
- C Open editor 65
- C¢M¢Inst. message 66
- My settings 67
- Appl. settings 67
- CB services 68
- Surf & fun 69
- C Activate profile 71
- C Call up URL 71
- C¢O¢Games 72
- C¢O¢Applications 72
- Downl. assist 73
- 73Surf & fun 74
- Additional information 74
- C¢T¢Profiles 75
- Profile options 76
- Car Kit 76
- Aircraft mode 76
- C¢T¢Themes 77
- C Activate new theme 77
- C¢T¢Display 78
- Ringtones 80
- Assign ringtone 81
- C¢T¢Call setup 82
- Call screening b 83
- Any key answ 83
- Minute beep 83
- C¢T¢Phone setup 84
- Memory assis 85
- File system 85
- Master reset 85
- C¢T¢Clock 86
- C¢T¢Connectivity 87
- C Switch GPRS on/off 87
- HTTP profile 88
- Authentication 88
- Barrings b 90
- C¢T¢Network 91
- Band selection b 92
- Fast search 92
- User group b 92
- C¢T¢Accessories 93
- Å Shown on the display 93
- Change menu 94
- Reset all 94
- Fast access 95
- C Press briefly 96
- Calendar 97
- Calendar setup 97
- C¢Q¢Appointments 98
- ¹ Alarm clock 99
- » Appointment 99
- C¢Q¢Tasks 100
- C¢Q¢Notes 100
- C¢Q¢Missed appts 100
- C¢Q¢Dictat.machine 101
- Time zones 102
- Pictures 103
- Melodies 103
- SIM services (optional) 104
- Alarm clock 104
- Sound recorder 105
- J Enter digit(s) 106
- Stopwatch 107
- Countdown 108
- Remote synchronisation 108
- My stuff options 110
- Index structure 111
- Mobile Phone Manager 112
- Backup and restore 113
- Bookmark management 113
- (browser & bookmarks) 113
- Phone Explorer 113
- (images) 114
- Ringtone and MP3 management 114
- (sounds) 114
- Questions & Answers 115
- \ (p. 91) 116
- Customer Care 118
- Care and maintenance 120
- Product data 121
- Accessories 122
- Car Solutions 123
- Battery quality statement 124
- Display quality statement 124
- Guarantee certificate (UK) 125
- Guarantee certificate (IRL) 126
- SAR – European Union (RTTE) 127
- SAR – International (ICNIRP) 128
- Menu tree 129
- 129Menu tree 130
- Menu tree130 131
- 131Menu tree 132
- Menu tree132 133
- 133Menu tree 134
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