Siemens I-SURF User Manual download pdf (Page 13)

2. Introduction

2.6 Warranty

Siemens AG offers a warranty on this device for a period of 12 months from the

date of purchase from the dealer. Your purchase receipt serves as proof of date of

purchase, so keep it in a safe place.

Siemens AG will repair any manufacturing or material defects that arise during the

period of guarantee. Siemens AG will decide whether it will fulfil the warranty by

repairing, replacing or exchanging the defective device.

The guarantee does not cover damages due to tampering, wear and tear or

intervention by a third party. The guarantee does not cover expendable materials,

nor does it cover those defects which do not significantly affect the value of the

usability of the device.

The Siemens product that you have bought corresponds to the technical

requirements for plugging into the German public telephone network.

You can make warranty claims at the Siemens Service.

2.7 Siemens Service

If you have any questions about your device malfunctioning, contact our Hotline

team on these numbers:

National International

Germany: 01805 333 220 +49 / 1805 333 220

Austria: 0 1 1707 5004 +43 / 1 1707 5004

Switzerland: 0 1 495 4487 +41 / 1 495 4487

Please have the following information ready when you call:

Exact description of the problem

Description and version of your I-SURF USB

Information about your PC configuration:

The easiest way to get this information is to call up the Device Manager

with Start −> Settings −> Control Panel −> System and then print out the

Combined Device and System Overview with the Print key.

The Hotline can best help you if you are sitting beside your PC with the problematic

situation on the screen when you call.

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Siemens I-SURF User Manual Page 13